Amul / Gcmmf — For contact

Address:

Chandigarh

Respected Sir/Ma'am
Subject- misbehaviour by Amul Distributer.
I have purchased some chocolates from small town of district Lakhimpur Kheri Uttar Pradesh. When i opened these i found less weight in packets. Immediately i informed to company through email.
The company executive ( Mobile number[protected] called me and told me very respectfully and politely . The executive said that you would have to visit Amul store (JAIN AGENCIES) which is situated in city Palia Kalan, district Lakhimpur Kheri (Uttar Pradesh).

Few days back (07/03/2022)I visited the Amul distributer is namely Jain Agencies of Palia Kalan (Uttar Pradesh) for resolve the issue. When i reached at store some one is sitting behind counter (aged app. 47 years) and the second person (who is looking distributer/owner of the store) is sitting on chair ( aged app.70 years )which chair is covered by white towel). I told that the respected Amul executive told me to visit here for resolve issue which is arisen by less chocolate and told all my problem. Meanwhile I told them that I am living in Punjab. Then I have registered my complaint through email to company. It is very difficult to come back Uttar Pradesh for complaint to shopkeeper. The person who is sitting behind counter it talk to me very politely and respectfully. But who is sitting on white back covered chair is started to me misbehaviour. He asked me why are you complaint to company etc.etc.

I am confused that What is going on.
I have question about this matter follow-

1) Is Amul company giving insulation certificate/ permit/franchisee to Amul distributer for insulting to customer. If yes, your company allow to your distributes to do such rude language/ misbehaviour then this behaviour is included in MRP of your products.

This is very good offer that buy any product of Amul and get misbehaviour/ insulation free from owner of Amul Distributer.
Very exciting office by Amul.

Still now reply by any company's staff.