Amul / Gcmmf — Rasmalai Product found Badly quality test

We purchase Rasmalai Product on dt.15/11/2022 from D-Mart shop located at Kandivali west. We raised complaint at Amul customer care on dt. 16/11/2022, after the registered complaint we have received Msg from them "Dear Customer, your complaint number 2207187 is registered successfully. Our local representative will attend the complaint in 3 working days. Kindly share your feedback on https://customercare.amul.in - Team Amul". They said new pack will provide with in 3-4 days. After the 4 days we follow up again they said product will provided 3 days. Till date we have not received any packet or any reply from them. We want justice for this inconvenience cause regret. We want refund which made payment Rs.159/-. Hope consumer Complaint will help us ASAP.