Amul / Gcmmf — Received Spoiled milk

Address:

159 BLOC-A, SURVEY PARK, SANTOSHPUR, KOLKATA - 700075

We bought 4 packets of Amul Taaza milk today at 8 am from Shiva stores Survey Park, Kolkata-700075. The date mentioned on the pouch is 27th August, 2021. At 10:30 am while boiling the milk we found that the milk was spoiled/curdled and it was smelling very bad. We are your regular customers since 25 years and have witnessed this incident in the past too. When we tried complaining about it to the shopkeeper he refused to listen and hence, we are registering our complaint here.
This is a very serious issue as it impacts the health of the customers.
Expecting a positive response at the earliest as you are such a big and esteemed organization and to ensure the faith of the customers in you.
Please find attached the images to find the evidence for our complaint.