Amul / Gcmmf — Stale cheese slices

Address:	110016
Website:	[email protected]

Sir,
I had purchased two packs of amul cheese slices (750g - 50 slices each) in the month of february 2017. The packs were dated 19 december 2016 and best before 6 months. One of the packs (Batch number kfa3542) has turned out to be stale. The slices are having fungus on them.
I had registered a complaint on amul toll free number on 6 april 2017, complaint number given to me was 7847. An executive from the company fixed a day and time for visit at my address but did not turn up till date. Ms. Ankita sanghvi, sr. Executive mktg. Amul, had been corresponding with me over email but has now failed to respond.
The complaint is still unattended. Such an act of irresponsible behavior from a company like amul is not expected.
Kindly do the needful to resolve my complaint.
Thank you.

Shruti goyal