Amul / Gcmmf — Supply of defective product--

Address:600061
Website:Amul Icecream

I have purchased an amul ice cream 500 ml/270g from a shop for Rs 80/- ie, Sri Jayanthi Natha Super Market, MMTC Colony Main Road, Nanganallur, at 8 pm on 25/3/2017. I have kept it in frezeer and when I opened today now at 9.30 pm, water was formed in the container and there was only a layer of milk on the upper side. When I took it to the shop owner, he defended that he has given a good product only, whereas I was showing the proof. After lot of argument, I left the product in his shop itself. When I insisted to show me one more cup of same brand, he replied that everything was sold out and no stock is available...This confirms that this was a defective product purposefully imposed on me. The manufacturing date was mentioned at 25/1/2017 and it was unfit for consumption. The LIC No. mentioned in the cup is [protected] which was the only available/visible data. I register my protest here, the question is not the money I have paid but for the sub standard quality which was given to me, which would have caused severe health problems to my family, if at all we had consumed it. The company, the dealer and the shop from which I purchased are all responsible for this act. This should be taken note of and other ice cream products which are being sold should also be taken into scrutiny/health check by the officials.
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Amul / GCMMF customer support has been notified about the posted complaint.
Mar 30, 2017
Pankajkumar A. Patel's response
no response your side my complain 7284
Complaint comments 

Comments

Im raju choudhary from bidar state karnataka in our city the amul distibutor is not supplying a amul products like icecream etc. To any shop so i kindly requst you to make a new distibutor in my city thank you...
We are using amul milk, we re complain my complain no. 7284 but no solution pl. re solution my complain any no reply i am going to grahaksursha

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    Gujarat Cooperative Milk Marketing Federation, PO Box 10, Amul Dairy Road, Anand, Gujarat, India - 388001
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