Amul / Gcmmf — The staff members of the amul parlour franchise are untrained and can't even know about how to keep the cake into box

Address:

5, Guru Apartment, Nr. Pratapnagar Bridge, Makarpura Road, Vadodara, Gujarat.

Complaint Against the Amul parlour franchise shop at Vadodara. Below mentioned are the details of that parlour:

Staff Name:- Sachin

Address- Pratham Enterprise/Khushi Enterprise
5, Guru Apartment, Nr. Pratapnagar Bridge, Makarpura Road, Vadodara, Gujarat.

I Mayank Rochani, living at Vadodara (Gujarat). Today I had purchased an Ice-cream cake from Amul parlour and When I unboxed that cake at home, the cake was kept in the wrong direction in the box and the whole cake was demolished. On the other hand, At the shop, I said to the staff that this cake is kept wrong but he didn't hear of me.
Not only the cake was kept in the wrong way it was opened from everywhere, in fact, but there was also no seal the whole box was opened.
All the members/ staffs of that Amul parlour are untrained and they are washing the Amul name and making it to third class (unfair) name.

It's my request please don't just simply give the franchise of the Amul brand to all. First, check staff members and trained them and have some knowledge.

Please take the respective action against this Amul parlour franchise holder.