Anand India — Damaged mosquito net received

Address:

Bangalore, Karnataka, 560085

It has been a ridiculous experience with this company. I received the mosquito net after paying ₹200 delivery charges. There was damage in the product and I called their customer care who speak very little English to my horror for me to understand the way that they have guided me. I was asked to send a photo of the damaged product on WhatsApp post which I was again asked to contact their customer care. The most horrible part was,
I was asked to courier the product back to them for which I bear the charges plus no refund but only an exchange. I tried my best to make the customer service understand that my bed is 6x6 and your product does not fit it.

Horrible to the core. Don't get trapped by buying anything from this company, its a big headache.