Anand Rathi — Regarding demat account closure

Address:Jaipur

We have already given demat closure request 7 days before ..but still it is not closed yet.
Not a single share was available at the time closure request .but employee said your closure request was rejected because some shares of gvk power is available in the demat, so we are unable to close the account.. Although all formalities of account closure has been done, no single share was available also..So why they taking so much time to close the account and provide us wrong information..
Dp I'd - JPMNR054
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    Anand Rathi Phone
    1800-200-1002
    022-3950-9800
    +91 22 4047 7000
    Anand Rathi Address
    11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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