Anb Telemoney — transaction failed

Dear Team,
This Is Ajitav Palai from India. I faced a Major problem while sending money .
I did a transaction 11th sept 2017 i got receipt as success . but while checking my NRI account in my bank . that money is deposited and reversed back to you after some hour due to name mismatch what my bank manager told me on inquiry.
so it s an humble request to your team to check my transaction on below mentioned that and tarn.ref.No and details.

I hope that this money is return back to your end. so please do a fever me on returning this.

please do have look on this as this money is much needed to me.

Please find the below details for your references :

Transaction Date-11/09/2017
Transaction Ref.No[protected]
Branch Name-334ALMAZROIEA TMC
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Transaction Date-14/08/2018
Transaction Ref.No[protected]
Branch Name-434 sakaka tmc

my mail - www.[protected]@hotmail.com
sir,
up to this date[protected] we not received money.

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