Andhra University — B Com Original Degree Applied In Online Tatkal But Not Received the Same to Postal Address

Address:

Andhra University South Campus, Andhra University, Visakhapatnam, Andhra Pradesh 530003

Hi,

Reference Number: CER61DF19D2D1BC9
Fee Paid: 4800/-
Certificate: B.Com OD

I have applied for my B.Com Original Degree certificate in Tatkal (Jan 12th 2022) through online and sent all the required document to E2 section, Andhra University by speed post. I haven't received the Original Degree certificate to my postal address. I am trying to reach out to university provided E2 section (B.Com section) contact number [protected].

I tried calling the above number for almost last 10 days(tried in morning and evening) but no one is picking the call.
When we paid 4800/- to get the certificate, university should provide some sort of tracking either through online or above mentioned phone number.
Now I am clueless when I am going to receive my original degree as it very urgent to join my new job.

Please do the needful