Andhra University — I am complaining about the inaccurate information provided

Address:	Visakhapatnam, Andhra Pradesh, 530016
Website:	www.aucoe.info

Hi,

I am sunita. I have completed my master in microbiology from chaitanya college affiliated to andhra university in 2005. I had taken my individual markheets but not the consolidated one.

Recently i saw the online payment for request of all types of certificates. The payment alone is online. I paid a amount of 3500 for consolidated marksheet. Now after this, it says process is manual. So i had sent my father to do the further process. Now to my shock when he went the department says that they cannot give the consolidated markssheet.

This is real agony that you do not have a proper online system. When you cannot give the sheets then how the system accepted my money. It should clearly have a barrier and should give a clear message that the request cannot be processed due to what so ever reason.

I request my money back. I can also provide the bill which i paid.