Andhra University — not received marks list

I am studying m. A. Political science through andhra university distance education with i'd no. 17po00342. I wrote first year exams in july 2018. My marks list is not received yet. After several enquiries over phone they told me on[protected] that i have to pay penalty of rs.300/_ as i sent exam fee lately. At the time of issuing h. T they didn't tell me. So, i immediately send a d. D no 520800 of rs.300/_ on[protected] through registered post which was delivered on[protected]. I waited for one month for my marks list and called again on[protected]. They gave reply after one hour to wait one more week with very negligent manner and not telling dispatched details. Also they are not telling whether i passed or failed. So, i request the concerned authority to take action on those officials who are cause to made late and made me mentally stressed and give me compensation as early as possible.