Andhra University — OD Application applied not received till now

I have Applied for OD online fee paid on[protected] with reference no - CER609694AE5AA85 and Trans no - [protected] and Reg no[protected]. As on date i have not received the same to my address mentioned in the application. Kindly resolve and send the OD to my address mentioned in the application. As it is has passed more than 5 months, kindly help me in this regard. Attached online receipt of OD Application.