Andhra University — Provisional Certificate applied online and paid: tracking not visible

Address:

Tower No 17 Flat No 1602 Prajay Megapolis Apartments,, Venkata Ramana Colony KPHB

Hi

Applied for duplicate provisional certificate as I missed the original during shifting. Payment reference id is CER60EE6FD377892.

There is no option to track the status of the Provisional Certificate, whether preparing or dispatched.

Any tracking process would be helpful.

Applied certificate in JNTU(UG) and Andhra university(PG), JNTU certificate received last week but no updates about Andhra University Certificate.

Regards
Sunitha