[Resolved] Angel Broking — about brokerage charges
I am writing to request refund of brokerage amount which was approximately rs.13, 350/- deducted from my demat account, client code r97175 in the name of rajkiran s madavi.
On dated 25th april 2019 & 26th april 2019 i traded on nifty option and brokerage charged on my trading is rs.45/- per lot. Angel broking reduces/upgrade their brokerage charges plan i. E. Rs.15/-, rs.30/- per order from dated 1st april 2019, but you didn't informed me about new brokerage plan changes and you charged with old brokerage as per rs.45/- lot on my said trading. So more brokerage deducted from my account. As i am an existing old customer of your firm so it's your duty, you have to inform me about change of brokerage plan via e-mail or phone call but you did not. At the same time you also didn't upgrade my brokerage plan by your own. That's why i am not aware about new plan, its totally your fault but loss bear by me.
I had loss of approximately rs.13, 350/- because of rs.45/- per lot brokerage charges. I am really disappointed with this. So please return my fund approximately rs.13, 350/-.
Complaint marked as Resolved Jun 3, 2019
[Apr 27, 2019] Angel Broking customer support has been notified about the posted complaint.
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