[Resolved]  Angel Broking — After providing all proof of mobile application glitch Angel broking made me fool on call and reject my refund.

On 21 June 2021. I traded multiple script in F&O. Due to app glitch the loss showing was 3120/rs which is lower than actual loss which is 5529/rs. Because of this miscalculation of Angel broking. I couldn't not square of my position. The next day when I opened the app then I find actual loss was 5364 rs. I got shocked as the market was not opened however the loss was showing more than the yesterday's loss. Then I found where went wrong. I found that due to app issue on 21 June it was not showing actual loss. When I raised complaint on the same First of all they didn't provide me update since 21 June . I was waiting for their update patiently.meanwhile I called them more than 20 times every time they were informing they are working on it and asking more time to work on complaint . finally they called today on 8 July after long time. They knew what was my issue however the relationship manager of Angel broking made me fool on call. He confused me in calculation And rejected my refund amount of loss which I lost due to Angel broking app issue. And Hung up the call when I called back the call didn't get connected. It was showing busy. Do not trust on angel broking as it does not work well too many time it get crash or have some glitches as well
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Jul 9, 2021
Complaint marked as Resolved 
Complaint is not resolved yet. Nobody called me . Got email only stating their stand remain same. I can prove their app glitch I have snapshot.
Angel Broking customer support has been notified about the posted complaint.
Jul 09, 2021
Updated by asbchavhan
It is not resolved yet. It's very strange without calling me they have Marked my complaint resolved
Jul 09, 2021
Updated by asbchavhan
They have mailed in that they are addressing to mr. Shah but I'm mr. Chavhan. Such unprofessionalism. How they hired such person.
Complaint comments 

Comments

Angel broking app such a horrible experience with this. I have make complaint but there is no better response from that firm they r making fool to their customers not supporting us and the customer care executive r also not good. Whenever I make call most of them cut that call without any response n answer. How they do it with their customers. So u start ur firm to make fool people... What rubbish is this. ...

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