Angel Broking — Angel platinum service deactivation

I'm a angel broking client and have complain agust them. After 3pm about 15days ago i called to customer service no to clear some of doubts aginst open position and the answer provided by them is totally wrong due to this i got a loss of some amount but the main point is that after giving answer to my query they started manipulating me to take the angel one platinum service by saying that you r in heavy loss in today's trading session, by joining this service you will be able to gain a good profit. And so on. But only due the brand name *angel* and the statement told by them that if you don't enjoy the service you can cancel it anytime before 3 months and you will get the entire amount of ₹5000 as reversal. And thus i got convinced and take the platinum service on call as guided by them. But when i found that no, this service is not good for me as the calls are not good and also they're not giving options call while their executive told me that you will get the options call also. And just the next day i said their executive to just cancel my platinum service and return back my money as soon as possible. But now it's more than 12 days to say the same again n again to cancel my service n return my money. But nothing is happening and indirectly due to this I'm gonna losing my shares also due to low fund availablity. So please look over it as soon as possible and take a legal action against them so that they can't cheat other customers. Thank you. I have recodings as a evidence but I'm not able to submit it here as there is only option to add photos n videos