| Address: H3 Golden Pebbles, 2nd street, Sundar Nagar, Kalina, Santacruz East, Mumbai 400098 |
Dear Sir,
My Client ID of Angel Broking is :SEMC10322.. I Forgot my password and tried doing a password reset today at 9.15am..
The Mobile App mentioned that the new password has bee sent to the registered Email and Mobile number.
Since i did not get email or SMS i did the exercise again and repeated it 3-4 times more.
Not a Single SMS was sent by Angel Broking till now, however they are promptly indicating that it being sent to your registered mobile number.
When i checked my email, I did recieve the Mails, however there is Lag time of 5-10 mins for the emial to recieved in my Inbox..
Such poor service has resulted in a loss for me as i could not square off my position.
Lastly thier Customer Support number mentioned in emails, there is no one to answer the calls. Called 6 times and no response. It only rings rings and rings..
Would request you to take this up very strongly for putting customers through such Poor experience and Metal strain.
Many Thanks
Ramesh Kumar Reddy
[protected]
Angel Broking customer support has been notified about the posted complaint.
