[Resolved]  Angel Broking — Loss due to service failure request for more resolution time :[protected]

Address:New Delhi, Delhi, 110095

Hi,
I was holding shares in margin for around 4lakhs, having around 1.2 lakhs in my account. After few days as the scrip was falling received text message to add remaining amount to your account.

As i was not getting any info from my rm for past couple of months, i rechecked with their risk management dept, she then checked my account and said not to worry just add 5k and nothing will happen and to be absolutely sure add 5k more.
So as i was got re-assured through one on one talk i added 10k to my amount. But on the same day i am receiving the message that this much shares has been sold. 70% of shares were sold without letting me know and after assuring me that you are safe.
Now i am bearing a loss of around 40k. They have already check all the call details and accepted that the advise was given.
I request you to please look into this matter as its been over 20 days and still i have not been getting any proper response.

My complaint no is[protected]
My c id is dell4291
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Nov 7, 2016
Complaint marked as Resolved 
Angel Broking customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2016
Angel Broking Customer Care's response
Hi Anuj,

We are sorry to hear about your experience. Our team will get in touch with you.
Verified Support
Oct 07, 2016
Angel Broking Customer Care's response
Hi Anuj,

We believe our team has contacted you and helped resolve this matter. You can reach out to us on [protected]@angelbroking.com for any further queries.
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