Angel Broking — Need Refund of Rs 3642/- from Angel Broking Ltd

Address:Pune Maharashtra

Hi,

I had invested in F&O call order on dated 09 Dec 2021 in 09:22am.
When I tried to exit my order and book my profit it was showing forwarded and not executed on that time.I tried so many times to exit but its not worked.I did tried for SL Order, Market Order and Limit Order but again not worked .I also did logout and login 2-3 times but same issue was there Immediately I called to Customer care team they also said that there was issue with Angel Broking server. Meanwhile I lost Rs 3642/-.
This is not my mistake. I will not accept this loss because of the broker server.I have shared screenshots of problems which I have faced.

Angel one app got hanged and just because of Angel One server I lost Rs 3642/-

This is not my issue and their Customer care Team (Ms Pranjal Singh) Also agreed on phone call that angel one facing system issue that time.I will not accept this loss because of broker.

I request you kindly initiate refund as soon as possible.

What is my mistake ??? Just show me my mistake so that I can accept this loss
Why did your app got Hanged during the trading hour??
Everyday Angel One server maintenance happens from 12 to 08 am then why did your app not worked in trading hours??

Client Id : R571313
PAN : BPAPB4428R

Please look into this and help me to get refund.

Regards,
Rajani Ballary
[protected]
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Angel Broking customer support has been notified about the posted complaint.
Dec 11, 2021
Updated by Vijay Ballary
Herewith attached screenshot of my attempt to exit my order.

Dec 14, 2021
Updated by Vijay Ballary
Dear Sir,

Still no reply from Angel Broking Ltd

Please look into this.

Regards,
Rajani Vijay Ballary

Regards,
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