[Resolved] Angel Broking — very high brokerage charges on f&o trading ref. client id s167493

sunny sanghi

Address:

Hyderabad, Telangana, 500002

Angel broking has been charging me rs.100 per lot for f&o trading, with banknifty lot being only 20, i bought 40 lots and sold 40 lots and booked rs.8155 profit on 03-03-20 however angel broking charged rs.8000 as broking charges. This isnt fair as they advertise rs.20 per trade. When i contacted the customer service they said your contract has rs.100 as brokerage charges per lot. This is clearly differential treatment for their customer base, when i contacted their customer service they said they could change it to rs.20 per trade going forward however they can't go back and refund anything as they are already deducted for this trade. The charges are exorbitant and while i am taking the risk they are the ones making money. Please help against this ruthless discriminatory goons. They also charged similar brokerage on 30-01-20 when i lost rs.53000.

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Apr 17, 2020

Complaint marked as Resolved

Angel Broking customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

Angel Broking Customer Care's response Hi Sunny,
To upgrade from your current brokerage plan to iTrade Prime Plan.
We request you to mail us at [protected]@angelbroking.com. Meanwhile, we request you to share your client code so that we can look into your transaction.