Antilog Vacations — plan cancelled but refund not issued

Address:	560043
Website:	www.antilogvacations.com

Hi,

This complaint is regarding the travel agency called antilog vacations, with whom i had booked thailand package for 10th of september, however one of the days the plan was canceled and was informed by the agent that a refund will be made, however we were charged additional amount for a different plan and they have not made refund stating the cancellation is due to bad weather and refund cannot be made in such cases.