[Resolved]  AO Smith — AO Smith Intelli UV+ Water purifier - Defective product

Address:	Manikonda, Hyderabad
Website:	AO Smith Intellli UV+ Water Purifier

Hello,

Ticket no: 17632656

I have raised a complaint in May and is still in pending and I have been following up with the request regularly even then no solution, If i wait for 1 more month from now the warranty period will also be closed. I really don't understand why it is taking to replace a product?

Really disappointed with the service from a brand like AO Smith.

It's been almost a month to replace defective product. I have been following up regularly with respective departments even then they are not able to provide proper solution.

Whenever I call the person the always says it will be solved in 3 days or by end of the week.

I am not sure why it will take this much of time to replace a product.
I request you to provide refund as this is taking lot of time. I am spending additional amount i buying bottle from two months. Even after buying products wroth of 12k and still spending money on buying doesn't make sense to me.

When i am trying to upload videos it not accepting because of the size.

I sincerely requesting you to provide full refund so that I will buy a new product.