AO Smith Customer Care

Water Purifier was installed yesterday. The water coming out has white particles. We have flushed the tank 5 times but still clear water is not coming.

Geyser is not heating water but it has power

I brought AO smith water geyser as mentioned above but we are experiencing shock when touching the water from geyser not expected such behavior of the geyser.

can you please resolve the issue asap.

Geyser is not working and having issues every now n then

After investing 21k it's been 13days not even had a glass of water day one itself some repair... 2nd day some spare on and very irresponsible staffs if this is a case the brand can not survev in field sry to say...

New geyser bought on 25 August makes crackling sound on starting. I need replacement of this item as it is sound of a faulty geyser. Need immediate resolution to this issue.

Our water heater is not working . I had called the technician but till now nobody is come

Geyser is yet not installed but got the mail from AO Smith fir completion of installation & demo.
Technician was rather interested in selling accessories & was not folloing AOSmith guidelines of installation.
I will take the help of Consumer court.

I have purchased water Heater SZS of 15 liters in the month of Nov 2020, since from the installation day it sounds as the boiling of water whenever we on the Water heater. I am raising the complaint several times the issue was not solved.

Tech person comes and removed the element and separated the anode rod, again the problem repeated, now he came with a copper element for replacement, I denied not to replace the copper element instead of glass coated element. The issue is still pending.

Kindly resolve it or else replace the water heater with new one.

When the geaser is turned ON, water is leaking from inside.

Amc is expiring on 30.08.2021.Renewal notice sms received. The link is not working properly - it stops at the payment stage. A weel back, contacted online and learnt that my request is already registered, technician will inspect the filter in a day or two and thereafter link will be further activated enabling online payment. Time passed no one attended. Contacted your locl technician who had informed that he was at thriugmangangalam and in the evening he will arrange for the link. But no response so far. What is the way to renew ams?????

8 months back I have purchased AO Smith z8 water purifier, everything is fine upto now, but from yesterday power is not coming up, pls check the issue

My case number is 14747854. It has been several days I can't get an answer whether the papers requested by CAA form were received. My name is Joseph Varzarevsky. I have called and left messages but nobody had responeded. Please advised about what else and who I can contact re: the above issue. I can be reached at[protected] or you can email me at [protected]@yahoo.com. Your consideration in the above matter will be appreciated.

Purchase 15 ltr water gejar, just 2 month before, after 8-10 days when we start it then sound come from inside gejqr tank, like as tan tan, you can easily hear from 10 feet, also now a days make sound of boiling water like soooo suuuuu.
I can complained it, service person was come and says this sound will come always, so is it ?, actually I place this in out of bathroom, but if I installed in bathroom then how can I tolerate this things,

I was strongly beleive in A O Smith it's no 1 in water gejar, but I was wrong I thing, Crompton is much better then you.

My mistake to buy ao smith product .

Respected sir i had purchased ao Smith water heater Klasee Series model HSE-SDS-015 from reliance on the date of 12/08/21 and it's delivered by 13/08/21.we had unboxing the water heater with video monitoring on the date of delivered time and we noticed some strange things on the water heater, showing gum marks on the top of water heater some places, especially it showings very big at water coming knobs, is this normal? Or it's not fitted properly, I will attach the pics of my water heater so kindly check it and do the needful thing of my problem

mu contact number[protected]

I had 3 years support paying more than 13K for support. I had AO smith filter indicating that it requires filter change. But none of the Engineers changed the filters for 3 years. They waited till contract is over and now they blackmail that they will change if i take service contract.

I am using water filter from last 20 years and worst experience has come from AO Smith. At last after seeing my plight one of the engineers changed couple of filters and to our astonishment filters are totally gone bad.

So we were drinking dirty water from couple of years.

I am still waiting a proper response from AO smith. My experience will be made public, Just want to see how much time i have to wait.