AO Smith Complaints & Reviews

I have purchased 2 water heaters but have three months ago and have not used it. When I tried to install it this week both of them would not turn on.

I have purchased the AO smith water purifier Z8 and also AMC contract on 16th May 2022 valid till 15th May 2024 for an amount 10750/-. After the replacement of filters and membrane suddenly the water purifier started giving insects in water. Then I Registered the complaint on 15th August 2022 and surprisingly for 13 days no response was there from the company. Then after regular follow-up they provided a technician number and he also stopped answering the calls . Then he said he will come in an hour and he is on the way. But for 4-5 days he kept on lying. Please take a strict action against this fraud company as they are cheating everyone by doing false commitments and taking money without any intentions of providing the service.

I have recently installed 3 brand new water geysers in my new home 15 days ago. When turned on, the geysers make a very loud popping noise every single time.

When the hot water tap is turned on, it makes an even louder popping noise so much so that people are afraid to use the geysers.

Need a resolution to this issue asap.

With great disappointment I would like to inform you that AOsmith 6 liter capacity water geyser (A.O.SMITH Geyser 6L/Ver/SGS) has giving us really headache due to the poor quality performance and below par unacceptable product standard.
I have registered the complaint more than 9 times online and each time the same technician visits, repairs the geyser, however within next few days again same issues. The water geyser do not work. I am tired of registering the online complaint.
In my last 3-4 complaint, I am asking for the replacement of the product but no response other than sending the same poor technician who also laughs after visiting and agreeing that the product if faulty and he can’t do more than just repairing one more time.

Geysor is not working properly.

Purchased on 15th Feb 2022 from Croma, Blr . From the day one it is not dispensing the hot water properly, couple of times technician visited the site but no luck on 22nd July, another technician came and now it stopped completely .

Hi,

I have purchased a HAS-X water heater and after one day of purchase company has called me for installation and shared the address
Technician arrived and told he cant installed inside false celing and company will send another technician.
After one day I have received a call where a guy told me that my free installation is now cancelled

Please help in this regard

Mayank Anand

Sector 70A
Gurgaon

122011