Ap Epass — Fee reimbursement issue(post- matric)

Sir/ Madam,
I am studying final (fifth) year of my B. Arch course, first year's fee reimbursement amount was not released yet. I got the remaining years reimbursement but the status of the first-year scholarship is saying " sent to the treasury" and been same from 2018. first-year scholarship was under "AP EPASS" and remaining years are under "JnanaBhumi".
Now I am at last year of my course and I was asking to pay the reimbursement fee as the college didn't get the first years reimbursement yet. I hereby enclosed the scholarship status image. kindly check it once.
It will be really tough for a scholarship student to pay such huge amount.

So, please kindly look into this issue and sort this out as soon as possible.

Thanking you,
Katari.Harika