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APCPDCL Complaints & Reviews

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1.7
Updated: Jul 11, 2024
Complaints 208
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70
Unresolved
138
So far, so good. APCPDCL is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope APCPDCL will keep up the work and continue to help more customers with their concerns even better 🤝
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APCPDCL reviews & complaints page 3

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A
arepallibalaji
from Vijayawada, Andhra Pradesh
Sep 10, 2021
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Address: APCPDCL/OPERATION/GUNADALA/VIJAYAWADA
Website: apspdcl.in/ConsumerDashboard/spandanaComplaint.js

I am new consumer from March 2021 to APCPDCL with service no.[protected]. In may and june 2021 meter stopped working. In July I have paid Rs 1927. In August shortfall arrear raised Rs. 7889 as average consumption for the period of may and june which average taken from December 2020, January 2021 & February 2021 (Three months highest average). At that time I am not the consumer who is responsible for those averages. Then why should I pay that Arrear amount. So I request to persuit the same. On 28th August 2021 fuses removed for not paying the bill. I have contacted staff of APCPSCL in my local office but no use. Still no power supply. Thank you
APCPDCL customer support has been notified about the posted complaint.
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    K
    Kartheek Raja Putti
    Sep 2, 2021
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    Address: 31-19, CHINNA STREET,, BANDAR KOTA,, MACHILIPATNAM, KRISHNA,

    Hi Team,

    We have consumed 211 units in the month of August and received an electricity bill of Rs.769/-. I have paid the bill on time.
    We have consumed 208 units only in the month of SEPTEMBER and received an electricity bill of Rs.1004/-.
    Could you let me know, how come the bill got increased even though the number o[censored]nits consumed are less(208
    APCPDCL customer support has been notified about the posted complaint.
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      R
      ramakrishnagv
      Aug 27, 2021
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      Address: D. No. 1-17, Narayanapuram Colony Road

      Due problem on transferom only single phase power available, due to this problem we are not able to use lift service. Our Service No.[protected]
      APCPDCL customer support has been notified about the posted complaint.
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        V
        venkatesh chopperla
        Aug 21, 2021
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        Address: d.no.5-289,gollalastreet,vemagiri

        Faulty meter comes highly electricity bill
        APCPDCL customer support has been notified about the posted complaint.
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          K
          KalkiBaghavan
          Aug 14, 2021
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          I registered this compliments from repalle (Isukapalle current substation)
          Here the staff thinking and they are following their own rules even the staff did not provide the timming board of current bills payment counter.
          Here some people says today is second Saturday.
          That means did APCPDCL provide any holidays in second Saturday..??
          What the ### things is going on here.what the management doing here. ?
          If we didn't pay the bills the APCPDCL collect the extra fees from people .
          Then The APCPDCL didn't provide the good servics and the staff didn't provide the minimum respect to the CUSTOMER means the APCPDCL didn't have right to collect extra changes from the CUSTOMER.
          APCPDCL customer support has been notified about the posted complaint.
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            U
            Utf Kollur
            Aug 13, 2021
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            Sir, we gave complaint at 11.00am yesterday, but did attended till now today 12.00 pm also. Delay in attending to the problem raisen.
            APCPDCL customer support has been notified about the posted complaint.
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              H
              HIRANMAI POTTURI
              Aug 9, 2021
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              Address: NIZAMPATNAM- 522314

              Please rectify the power supply problem in midnight. People are suffering from hot weather and mosquitoes problem. So kindly rectify the Power Supply problem immediately.

              Thanking you
              APCPDCL customer support has been notified about the posted complaint.
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              NIZAMPATNAM Tenali division

              Power Cut problem in midnight today. People are suffering from hot weather and mosquitoes. So please rectify the power cut problem in midnight. We are suffering this problem till 2hrs ago.
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              Apcpdcl customer service team not answering the phone calls.
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                J
                jithendra515
                Aug 9, 2021
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                Water tank line, chintalapadu, chandarlapadu mandalam, krishna, 521182.
                Daily power cuts and low voltage. Most of them happens in mid nights and No one will be available to contact. I have been complaining since from long time but no one is responding on this issue. Please take necessary actions against this issue and the substation employees and aswell line man too.
                APCPDCL customer support has been notified about the posted complaint.
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                  S
                  Sivakumar degala
                  Aug 4, 2021
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                  Address: 08.08.126 meraka vedhi appalanpalem yeleswaram

                  Hi Team,
                  This sivakumar s/o manikyam 08.08.126 meraka veedhi appannapalem gramam yeleswaram 533429 East Godavari district Andhra Pradesh not having power supply from two days no line man is not taking severe action on it
                  APCPDCL customer support has been notified about the posted complaint.
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                    R
                    Rktowers
                    Jul 30, 2021
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                    Low voltage since 1day and lift not working. Also electronic machines are effected, like TV and laptop. And finally online work and classes are hampered for elders and children. Kindly look into the matter and do the needful.

                    Address: Radhakrishna towers,
                    Beside gold gym, vidyanagar, guntur- 522007
                    APCPDCL customer support has been notified about the posted complaint.
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                      T
                      tadepalli sivaseshagiri
                      Jul 5, 2021
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                      Address: 1-92 Elamarru pedaparupudi mandal, Elamarru pedaparupudi mandal

                      The worst service in India in pedaparupudi circle in Elamarru .I have paid every month bills .But u are not providing current and not answering the power cut of my village woraste maintenance of gov .please take it private sector .
                      APCPDCL customer support has been notified about the posted complaint.
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                        M
                        Mohammad Rafi Sk
                        Jun 29, 2021
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                        Sir, In Mundlamuru mandal of Ongole Circle frequent power cuts are happening daily especially from 7 PM to 11 PM every day. Peoples are suffering with Power Cuts even after paying high electricity bills.
                        APCPDCL customer support has been notified about the posted complaint.
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                          A
                          asrarrsbh25
                          Jun 13, 2021
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                          Regarding Meter::[protected]MACHILIPATNAM, ANDHRA PRADESH)

                          Executive is coming and informing that his scanner is not allowing to take meter reading since 4 months. When we are cross checking he is telling that bill will come online you can pay overthere directly and if it happens next time, he will raise a complaint. I didnt understand his concept as he is saying same old reason since 4 months and not looking for any sort of resolution. Kindly request you to please consider this as high priority and do the needful by resolving this issue.

                          When trying to raise a complaint through website, it is also not working properly. Attached is the screenshot FYR.
                          Truly appreciate your help in this regards.
                          APCPDCL customer support has been notified about the posted complaint.
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                            A
                            Ahalya R
                            Jun 9, 2021
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                            Address: Western street,Challapalli,Krishna District,Andra Pradesh, 521126.

                            In these scenario, we are working from home and no proper power supply here.
                            It takes 2 to 5 hours to get power sometimes or else often they'll cut the power for every 1 or 2 hours.
                            It is serious issue, our works are become complicated because of this.
                            So please keep forward this issue and please work on this.
                            APCPDCL customer support has been notified about the posted complaint.
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                              N
                              Nareshpv
                              from Mumbai, Maharashtra
                              Jun 9, 2021
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                              Address: Andhrapradesh prakasam dist Hm padu mandal pedagollapalli panchathi
                              Website: Please give actual what we are used unit amount

                              Actually every month we are paying Rs -150 to 200/- average monthly bill. but this month we received bill amount 8871 how its possible. And this is pakka rural area we are used 2 lights and 1 fan and last 5 year s u check it this consumer number we are not paid more than 500 rs bill so please give genuine. Service number[protected] prakasam st.
                              APCPDCL customer support has been notified about the posted complaint.
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                                D
                                Devarasetty padmakar
                                May 22, 2021
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                                Address: Rajiv gandhi colony, vengalaya palem

                                Sir,
                                very highly requested sir,
                                hear one single fan also be not working be cause low voltage,
                                please kindly take seriously sir
                                it is not 1 st time so many times i saw like this, please provide at least double face current in house, thanks and regards
                                APCPDCL customer support has been notified about the posted complaint.
                                May 22, 2021
                                Updated by Devarasetty padmakar                                 17-174
                                Rajiv Gandhi colony
                                Vengalayapalem
                                522005
                                [protected]
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                                  T
                                  Tejaswini Reddi
                                  May 21, 2021
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                                  33 kv Substation pedana

                                  Address: Mig 94, Old housing board colony

                                  Sir I want 33 KV substation Pedana (machilipatnam, Krishna district ) phone number pls send me immediately sir...
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                                  S
                                  SireeshaV
                                  May 15, 2021
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                                  We have 2 meters at our home . The meter boy recorded one meter bill and he said he is unable to record other meter bill and said AE will send the bill for current month . We did not receive any and it is getting late day after day. Last year also 2 months bill we got and it was a bomb . Kindly look into this and have our current month bill sent as soon as possible
                                  APCPDCL customer support has been notified about the posted complaint.
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                                    M
                                    Madhusudhanarao maddineni
                                    May 15, 2021
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                                    Address: Mudlamuru

                                    Service no[protected] meter reading not taken three months reason door lock
                                    APCPDCL customer support has been notified about the posted complaint.
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                                      B
                                      Budhu15
                                      May 9, 2021
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                                      Address: Balajirao pet tenali
                                      Website: Apcdcl

                                      I have done online payment through paytm successfull money has debited but payment has failed please clear complaint Reference I'd number[protected]
                                      APCPDCL customer support has been notified about the posted complaint.
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