APCPDCL Complaints & Reviews

Due to employees negligance customers are bearing unnecessary charges...

For example bill should generate for 30days but readiing has taken for 32 daysfor 200 slab we need to pay 3.6rs dur to delay usage units has increased and from unit slab 201 we need to pay 6.9 rs per units. How middle class peope will bear such type o[censored]nncecssary charges...

I am ramakrishnaiah, i have paid powerbill of last month pending due by online services(apspdcl billdesk) and i have screenshot about that payment has paid but employee came to my house and fuse of my meter was kept with him and went to office... (without any information to the owners(gents) of house who gave that right to him to remove the fuse bring with him back . And ladies in that house are said that we have paid. but he didn't listen to any one of that house...) so it not correct sir, please give the solution to this... THANK YOU !

Dear sir,

My name in service no.[protected] is presented as g. Venkatachalam.

But my correct presentation in all documents is g. Venkata chalam. This is a small correction, i. E. There should be a gap between these words in my name.
Now, i request you to kindly make the necessary arrangements to rectify it at the earliest possible time.

My consumer id no. [protected]
Billing person asked extra money from me every month which i denied him on 12 nov 18. Then, bill generated on 12 nov 18 was not given to me. I checked it online and found that bill was generated on 12 nov 18 with amount 1664/-. Every month my bill came around 450 - 600. How can this amount jump to threefold while electricity is being used similarly, in fact i m using less due to onset of winter, fans and room cooler are not being used. Pls resolved this issue. This is a case of bribery/corruption. I already have written to ae malkapuram operation for this matter on 13 no 18 but not resolved and further complaint is not being entertained by apepdcl.

Dear sir, we are living in samata nagar, ongole.The problem is one L.T.Transformer is on the road. We are requested so many times to our officials. But no response. it is difficult to move peoples and vehicles. The address is near Charita apartment, (opp:-Mahalakshmi kalana mandapam).Please solve the problem as soon as possible.cell no :-[protected]

Hi team,

We requested to provide new services for two 7 hp motors, they have arranged 25 kva 3 phase transformer.in that they were told like that we can give it to you two services for each service having 10 hp capacity. For each one hp cost is 1550/- and they collected total amount of 26000/-.

I'm fine with that.

One more issue they bring it up they have given old service and that's belongs to some one else and they told to me that for this service having 8900 due amount you can pay and convert it on your name.

If you want apply for new one it will take 2 yrs time till the time your sapota trees will not alive.

Here i don't have any options they are straightly saying you will not get service asap minimum it will take 2 yrs.

What do i've to do, i paid that to release power to survive my sapota trees.

Thanks,
Mohan reddy.

I done with paytm by linking with icici bank account. Please help me in this problem and please let money bavk. If any requirement please call to me for this no:[protected]
While payment is done it gave me a msg to wait for 72 hrs for accepting payment. I waited for 72 hrs and done payment. But money cutted for two times tottaly 4062/- was cutted from my account where the bill is 2031/-

Sir, every month we used to pay the electricity bill of around 1000 rupees. But for october-november 2018, the bill came with the amount of 14000 rupees (1900 units). I believe that there is an error with the meter or the concerned recording authorities. Also there were an instances were they have done wrong billings before. For example for the month of july-august, they have billed for already paid units. Please fix the problem. The below pictures shows, we have paid upto units 7398 for month of july-august. But again he billed from 7140 for august-september.

Sir west godhavari, polavaram mandal, pattisam village,
Sir pattisam vellage lo petrol bunk beside oka dhabba undi daniki oka 9 months nunchi current sibandi meter laykunda satya sai baba line ki current supply dhabba ki echaru antay meter laykunda avau ina power ni vadu kovacha dabbu una valla ki oka rule dabbu layni valla ki oka rule a officers ki tayliya kundanay unara 9 months nunchi

Sir my complaint is recovery of addl. Load charges included in bill 6/18. But it should be half of the estimated load estimated load is 7660. Y no.[protected]. Pothini venkatadri s/d apcpdcl. Chirala prakasam district ap. Kindly implement the benefit and reduce the bill forthwith. Yours, pothini venkatadri. Advocate. Chirala 523155 give instructions to ero chirala to issue new bill before 25th when the amount is due

Details of connection:
Installation no. [protected]
Consumer account no. [protected]
Meter no. As078795
Bill no. M081a00c-[protected]
Previous meter reading : 11592
Present meter reading : 14697
Bill period 05.02.2018 to 05.03.2018
Bill date 08.03.2018

Sir,

I am quite shocked to receive the electricity bill of rs. 24704/- for my house for the last one month (Feb 2018).

It is just not possible to have used so much of electricity (Units: 3105) in the last month as i was out of station for 3 months and the house was locked. Please note that i use to pay each monthly bill on time using apdcl online payment gateway.

There seems to be a blunder mistake in the reading for the last month; it is mentioned as 14697 instead of 11683 (As of 9 mar 2018) as the final reading of the last month (Feb 2018). As such there is a mistake of 3014 units in the bill. (Bill attached for month of feb & mar 2018)

Please rectify this mistake so that i can pay actual amount. Waiting for your immediate action.

Thanking you in anticipation.

Regards
Gogan kalita

We r not having power for 1 and half an hour.we called to the substation they told to call line men .we called him he didn’t respond nd telling that they won’t work on sunday’s Nd questioning us what r u doing all these time u didn’t even inform us and questiong that you are a government employee r u working on Sunday’s . He is telling that don’t call to his personal number.we got his number from sub station only. His name is Bathaya

We have made a payment of rs.1981/- in respect of sc no.[protected] on[protected] at tsspdcl bill counter at new gayatri nagar, jillelaguda wherein we were also issued a receipt for the same by the collection counter people. But to our utter surprise on[protected] and again today i. E.[protected] the mobile collection and disconnection people have come to our office and demanded to pay the bill since that the payment is not reflecting their list and our service is to be disconnected for default.

We have again approached the bill collection counter on[protected] and they have told as that since there was some problem with the pos machine and the the transaction could not be updated and they have made arrangements to update the same. But it seems that till today the problem is not rectified and the collection people have again came to us and demanded for making of payment otherwise the service may be disconnected. On showing the receipt to them they said they are no way concerned about the updation of the transaction and asked us to make the payment.

Please look into the matter as we are facing lot of problem due to this.

Sir,
We residing at kisan nagar, navalak gatdens, nellore. We facing frequent power cuts in this area. So many times we complained to a e and line man of that area. But our efforts in vain. We are having two aged parents, they are suffering a lot with power cuts in the night time. We came to know it is purely neglegence of line man of that area. He is not resppnding to any complaints. Some times the hole night we are suffering with power cuts. Today dt[protected]. From 10 pm onwords no supply. We are suffering a lot with sick parent the hole night. Hence this representation. Please respond and do the needful at an earliest.
T v ramakrishna,
Ph: [protected]
E mail : [protected]@gmail.com

Sir,
My name is psn varma i am working in naval dockyard vosakhapatnam. Sir i am staying in my own house dno t8-10-31/1 new karasa nad post visakhapatnam. My service no 85294 and pole no a/2 217. My phase regularly failure especially night time. Several times co. Plants raised to my apseb branch but no body taken permanent solution. But we are facing somany problems of power failure. Please rectify parmanently. Psn varma

Sir,
I am resident of prathuru village tadepalli (Md) guntur (District). We village citizen's of prathuru were suffering from sever power cut-off during night times every day which is causing sleep less night's to small children and adults that effecting their health and causing them affected by the mosquito bites that causing fevers like dangi and malaria.
So please take action against the substation staff of kunchanpalli, tadepalli (Mandalam), guntur (District).
Thanking you,
Yours faithfully,
Abk

I am jashwanth i called to apcpdcl customer care number they taken all the details regarding complaint such as meter number, address. They told that they do it in 1 hour. After an hour i called them they are not responding properly, they spoke without respect and he told that "we didn't do the complaint before you also wait till evening we will come" in a rudey voice. Please go through the complàit. We dont have power from yesterday evening.
Our address is 4 th street, n. C. C, dycuss road center, nellore.

Sir sir USC no_[protected] my village dammanapalli, porumamilla. Sir my father pay electricity bill eayviry month and my meter is also normal not a digital but mar_Apr/2017 my house current bill come to Rs:56407.00, iam also compalient at porumamilla AE but he is not a taken Andy action so please take suitable action. I am also attach my bill copy thank you sir

All my area rein bazar moulana azad nagar yakuthpura fuse off always there will no time ur office staff is irresponsible to do work properly always lights get off in day time in midnight the cm kcr sir says he will give power supply continuesly then y the power will off is there is no sufficient power to mine area what the staff is doing in duty hour they have to do correctr a e is the main irresponsible officer in ramzan time is to much problem is getting face so I kindly request you to take necessary action immediately sir

I'm durga prasad resident at 37-13-54 burma colony, near vaibhav venkateswara swami temple, visakhapatnam-530007. We are facing frequent power failures in our area at different times especially in the midnight, nowadays daily midnight 11 or 11:30 powercut. So we can't sleep well. Last one week back we r facing high voltage problem on night. That night so many electricals gadgets damaged. Like tv, fans, etc. Not my gadgets. All r my street lost my tv nd fans. And also it is taking 2 to 3 hrs. To resolve the issue whenever the power failures happened, because of this we didn't have proper sleep in the nights and can't able to concentrate on my regular works. Im complaint on current office daily. But we r not working for resolving this problem. If we change the transformer i will get sleep well daily. So plz reply my complaint.