APDCL — double online payment not refunded by apdcl

Address:	Guwahati, Assam, india
Website:	APDCL

The summary of the facts reported to apdcl on 14.05.20 without any response received from them, is given below.

Consumer name: niharika das
Consumer account number: [protected]
Instalation number: [protected]

Double payment of rs 374.03 p made on 12.05.20 because of incorrect & premature message received from the website.
No refund has been received, but two acknowledgments/receipts have been downloaded from the website.
The double payment is also reflected in the online customer profile.