APDCL — i don't receive my bill for months and when i go to the office they write me an amount without any meter reading

Address:

Jorhat Na-Ali, Jorhat, Assam, 785001

Respected sir |madam
I am a resident of jorhat na-ali bnk path ward no 17 bearing aseb consumer account number [protected] have a complaint regarding the personal who is liable for producing the bill using the electronic device by analyzing the units consumed per month.
This person visits my place after every three to two months intervals. Last month i went to the aseb office queued in the line made my duplicate bill out there and again queued for another hour and paid my bill.
Towards the end of the month i saw that person taking readings of the metres and producing bills in my locality and i politely asked him to visit my home and produce my bill but that arrogant person replied rudely that not now i know when where to go.
Belonging from a middle class family it's really impossible for me to pay bills for months together as it gets a bigger amount and it is really hard to get stand in line for half a day and produce a bill in the office which they provide according to their wish without any meter reading. Please look after the matter and help me out of this situation.