Date of incident[protected]
After i recharged my prepaid meter, the website went down and i was unable to download the voucher code. But the payment was successful and i received transaction code for my payment as well. The website was down for 3 whole days and then when it went live the voucher code was not shown. I tried contacting the customer support but they are unable to provide me with the voucher code as well saying they do not find any details of my payment. I am sure this is a back end issue, where they do not have proper backup of the details as well as the voucher code generated. It is very disappointing to hear such a thing from a govt. Office where they spent huge amount of money to get things working. But at they end this is the result.
Also let me mention, please check the mybijulee app as well. Even that is not working now. Was this information helpful? | 
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