[Resolved]  Apollo Cradle — apollo cradle - brookefield, bangalore-. negligence and irresponsible behaviour by hospital staff while taking blood for my 2 month old baby

Address:

560037

This incident took place in apollo cradle - brookfield, bangalore.
I had taken my 2 month 8 days old baby for a checkup to dr. Mohit as my baby is having prolonged jaundice. Doctor prescribed to have a lft done. So we took the baby to the apollo cradle to the pathological lab for the blood test.
After the blood test, we observed that our baby had a blood clot covering the palm of the hand from where blood was taken and blood had also spilled on his clothes. On checking with the clinical person, she completely denied having done a mistake.
Then we brought this up with the operations manager and went to dr. Mohit who confirmed in front of ms aastha (Operation manager) that it was a mistake done by the clinical person.
I wanted to bring this up as skilled, experienced and trained people should handle anything related to babies specially in reputed hospital like apollo cradle where they promise a lot regarding the quality of service and charge accordingly.