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Apollo Pharmacy Complaints & Reviews

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Updated: Dec 29, 2025
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Apollo Pharmacy reviews & complaints page 101

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A
AMARnathverma
from New Delhi, Delhi
Sep 15, 2012
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Address: Ghaziabad, Uttar Pradesh

After i opened the packet of medicine, found blood stained tablet inside it. Medicine is not expired as per date mentioned but due to improper handling by apollo, medicine got contaminated. I kept the sample and filed complaint, could have caused sever issues.

Went to report it to the pharmacy, they did not even care to listen and kept attending other customers. Apollo has no provison to accept complaints in written. Finally pharmacy staff just asked me to dial helpline number of apollo.

Helpline of apollo was even pathetic, there was lot of background noise, like someone taking call from roadside, person just listened and did not provide any complaint number or reference number for call.

Guys, its not about money but someone could have sufferrred, and you do not even care to register a complaint .There could have been issue with manufacturing of medicine, can't you just help your customer report the same to original manufacturer???
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    D
    Divyajyoti Jain
    from Gurgaon, Haryana
    Jun 14, 2012
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    Address: New Delhi, Delhi

    hi
    this is Divya. i want to register complaint against the staff members working at Apollo pharmacy- no-4 ,plot no. 1 , road no. 5 , east Punjabi Bagh Delhi-110026.
    The staff don't give bill after purchase of medicines and on asking for it behave rudely with women using abusive language especially
    the fat guy ( don't know his name) . It seems to me he has got no respect for women. I am a regular customer of Apollo Pharmacies and now I will think twice before going there and purchasing medicines. Apollo guys try and keep respectful staff members otherwise you will loose on good number of clients. And i believe I am not the only person complaining about the rude behaviour of staff it can be seen in earlier posts as well.
    I totally disagree with you in lieu of the behaviour of the staff at Apollo Pharmacy, East Punjabi Bagh. I have been purchasing medice aines on regular basis from that shop and thttitude of the staff is really appreciable. I do not know what happened in your case, but I have never experienced such a behaviour. Instead, I will appreciate their customer service and wish that they continue the same work.

    Umed Lal
    East Punjabi Bagh
    New Delhi
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      G
      gita77
      from Delhi, Delhi
      May 23, 2012
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      Address: Bangalore, Karnataka

      Dear Sir,
      I was pregnant woman with 4 months and i used to have vomiting my doctor had told to take doxinate which is safe during pregnancy and the above (
      Shop No.1, No.37, Arekere Gate Reliance Mart, Arekere, Mico Layout Main Road, Omkar Nagar, Bannerghatta Road, Bangalore - 560076)
      appolo pharmacy gave me a folvite . Thank God , I didnt take medicine when I came home, when I saw the medicine it was folvite and not doxinate, when questioned to this pharmacy useless guys, they said they did not give and by mistake they might have given. They also didnt give me a bill because it was just 1 item. so now they are denying that they didnt give. becareful about this pharmacy , check the medicine , expiriy date etc. Finally he returned back the money .Make sure you take a bill even if its a small thing or small amount.Insist on bill. god knows for how many people they gave wrong medicine and how many people might have suffered as a result of wrong medicines. I will never advise anyone to go to this location pharamacy. BEcareful people .....they are rude, and give wrong medicines.Kindly take an action that they wont repeat these mistakes and harm people with rong medicines.

      Thanks
      Shyla
      Aug 13, 2020
      Complaint marked as Resolved 
      That was a very casual behaviour by the shop guy, This shouldnt happen. Action should be taken after proper investigation, It is just not a matter of money; There were 2 lives involve in it.

      This is really not happening & not acceptable at all.
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        S
        sanjeeb ganguly
        from Kolkata, West Bengal
        Feb 1, 2012
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        Resolved

        Discrepancy in giving discounts on medicine

        Address: West Bengal

        I went to buy medicine at Apollo Pharmacy, 74/5/11 Jadavpur Cental Road, Pallysree Kolkata at about 11.45 P.M on 31.01.12 and I told the pharmacist to give me two medicines (1) YASMIN & (2) RESWAS syrup. After giving me my medicines , pharmacists tod me to pay Rs.412/- . I asked about the breakup & discount, he told me that there is no discount on Yasmin. I told him that I am a regular customer of the shop & I have got 10% discount...
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        sunny_2082
        from Ludhiana, Punjab
        Jan 14, 2012
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        Address: Ludhiana, Punjab

        respected sir i put my resination leter in 2008 after that i applied to my pf payment . I submited my application form in ludhiana apolo hospital (pharmacy Branch. but at this time i did not recieved my pf payment.
        many times i contact to branch but no suitable answred recieved. pls told me how i can got my this pf payment.

        Thanks a lot

        sandeep kumar.
        Aug 13, 2020
        Complaint marked as Resolved 
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          V
          VANEET GUPTA
          from New Delhi, Delhi
          Dec 10, 2011
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          Address: New Delhi, Delhi

          Hi,

          This is Vaneet. I want to file a complaint against your EAST PATEL NAGAR Branch, Whereby the attendant has refused to deliver the medicine, being order is less than INR 100.

          However such conditions has not been mentioned anywhere on your website and branches. The requested medicine was required on urgent basis.

          I am surprised as well as harassed by such a unpleasant and irresponsible behaviour of the attendant.

          Request you to take immediate and urgent action towards the same.

          Regards,
          Vaneet Gupta
          Mob: [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
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            S
            srinivasansg
            from Chennai, Tamil Nadu
            Nov 19, 2011
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            Customer service

            Address: Chennai, Tamil Nadu

            Hello Sir /Madam,
            Generally, I do not complain but with this is a disgusting experience with staff of Apollo Pharmacy, No.43, F/3, Ramasamy road, K.K.Nagar on November 19, 2011 at 10.00 am, Invoice no.CS0050297.
            I purchased medicine for my mother and requested a discount as I hold a ATM Apollo Advantage card (Card No: [protected]), the “pharmacist” asked the card and I told her that earlier I used to provide my phone number...
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            Rupeshk73
            from Bengaluru, Karnataka
            Mar 4, 2011
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            Address: Bangalore, Karnataka

            apollo pharmacy. opp sriram samruddhi, thubarahalli post bangalore - 66

            1. any one can try this. you just go with any prescription, more than 60% of the drugs are not available with them. these drugs are very common drugs and they don't intent to sell them at all.u go anytime these are not at all available.
            2. people over there are very ignorant. they dont bother for customer's requirements. they tell we sell what we get. (very difft from other pharmacist attitude).
            3. they dont have any form of dispirin with them for last 3 months. they wont sell common medicines (may be because profit margin is very less).

            should a medical shop exist who are not committed to customer's requirements ? who exist just to make money ? who are ignorant about the drugs they sell ?
            Aug 13, 2020
            Complaint marked as Resolved 

            Drugs — selling of drugs

            hi sir his name is sharat he is selling drugs from one month drugs like(ganja,cockain) at a lowest price.pls pls pls stop him because all students and elders and womens are buying from him pls I AM REQUESTING YOU TO STOP HIM i had collected his mobile no are [protected] and [protected]
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              U
              utsav.d.jain
              from Chennai, Tamil Nadu
              Nov 15, 2010
              Resolved
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              kindly take immediate action against mr.mohan ,staff of apollo pharmacy situated at 74,n.s.c. bose road ,sowcarpet,chennai.
              his behaviour is very rude to customers.for more details contact :dilip jain ,[protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              date-8th march 2101
              time-11:50

              i have gone to APOLLO PHARMACY at EAST OF KAILASH (ND)..there was a staff(dont know the name)..
              i asked him for the nostrils and vicks..the sum of the medicine was 56rs..i gave him 100 bks..he was very rude saying..(mere pass khule nahi hai)i agreed and thought of buyin sum other medicine, then again he was like (jaldi karo ya fir paise vapas lelo)...i was like man...hw can he say such a words to d customers..
              i also asked him to give me the CUSTOMER FEED BACK FORM..and then also he said...jo karna hai karlo, koi nai dekhta customer care form, meri setting hai..jo karna hai karloo..and was abusing..pls take a big action against him or i have to complaint against the guy waorking at ur place

              1) pharmacy neat and organised-yes
              2) were you greeted warmly-no
              3) was the staff friendly and courteous-no/and can't be
              4) did you have to wait more than 10min-yes...
              5) would you re-visint apollo pharmacy again-never ever again
              very bad
              Today I had called Apollo Pharmacy (Kolkata, Prince Anwar Shah Road, Opp South City - 700045. Name of the pharmacy person - Jyotipriyo Das) to order for Nan Pro baby food for my baby. At the time of accepting the order they confirmed Nan Pro is available and they will deliver after some time.

              While we were waiting for the delivery they called after almost an hour and mentioned the same is not availble.

              Why couldnt they check and confirm while taking the order? I could have ordered the same to some other pharmacy.

              This kind of casual service is very much unaccpetable and is not desired at all.

              We exptect more efficient people at pharmacy.

              My Email ID - [protected]@yahoo.com
              hai my name is r.pandiyan iam the regular customer of the cuddalore apollo pharmacy in 2 years, last time i purchased on the pharmacy but the staff are not responds, on present staffs are singaravel&saranya many times these two guys not responding ihave already complaint supervisor but not take any action .so please action that two staffs or (transfer) him&they will be action or transfer him, many times i will purchase this complaint will come again&again so i will request personally manager&asst.manager thank you. my email id- is r.[protected]@gmail.com
              Dear Sir,
              I am regular Customer, west bengal, Kanchrapara, Satishnandy Road, I was take Rs.3500/- medicine every month but your Staff Very rude behavior and They have no Ida of medicine.I will be never take medicine from your shop Apollo Pharmacy .
              kindly take immediate trained of your staff how the handling of customer..

              .
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                S
                sree2407
                from Ahiri, Maharashtra
                Jul 5, 2010
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                Address: Visakhapatnam, Andhra Pradesh

                Dear Sir,
                I G.Sreedhar, residence of Prahladhapuram, Visakhaptnam Urban facing a problem at ur Apolo Pharmacy at Prahladhapuram branch. kindly look into this and take necessary action sir.
                Actually, yesterday evening about 5.30 pm i went to pharmacy shop. there two employes are there. and that time two old retired employes came, and gave a medical slip to them. they gave some medicines. and the retired employs went off. after some time they came n asked for this is not correct medicins why because what the doctor suggested medicines ur have not given. immediately the apolo employee loudly shouted take the medicines and use bad language, we argue with the people. after some time i was asked for some medicines, he gave those. n i give 500 Rs. note for 60 rs. medicines. again he is argued with me and took the medicines n put back. i asked his name. he refuses and speak too bad language in front of all customes.
                Sir, we came to apolo pharmacy means we expect some good quality medicines and good respons. but here nothing will done.
                previously the staff will good in all the ways. they explined every thing to customest. but from last few days it is quit different.
                Please look into the matter or else please trained them how to talk customers mainly with older people n retired people, because they expect somuch from ur end , because every body having some health problems.
                Thanking you sir,
                Sreedhar
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear Sir,
                I G.Sreedhar, residence of Prahladhapuram, Visakhaptnam Urban facing a problem at ur Apolo Pharmacy at Prahladhapuram branch. kindly look into this and take necessary action sir.
                Actually, yesterday evening about 5.30 pm i went to pharmacy shop. there two employes are there. and that time two old retired employes came, and gave a medical slip to them. they gave some medicines. and the retired employs went off. after some time they came n asked for this is not correct medicins why because what the doctor suggested medicines ur have not given. immediately the apolo employee loudly shouted take the medicines and use bad language, we argue with the people. after some time i was asked for some medicines, he gave those. n i give 500 Rs. note for 60 rs. medicines. again he is argued with me and took the medicines n put back. i asked his name. he refuses and speak too bad language in front of all customes.
                Sir, we came to apolo pharmacy means we expect some good quality medicines and good respons. but here nothing will done.
                previously the staff will good in all the ways. they explined every thing to customest. but from last few days it is quit different.
                Please look into the matter or else please trained them how to talk customers mainly with older people n retired people, because they expect somuch from ur end, because every body having some health problems.
                Thanking you sir,
                Sreedhar

                DELAY IN DELIVERYOF ORDER

                its been more than two weeks since i ordered at apollo's online pharmacy neither have i got any updates on the status of my order, nor do i see any sign of my order. for gods sake, atleast RESPOND to my queries!
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                  M
                  manishaagw
                  from Pune, Maharashtra
                  Apr 27, 2010
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                  Address: Ahmedabad, Gujarat

                  dear sir,

                  my name is manisha i purchase a medicine from vastrapur lake apollo pharmacy and now i want to change that medicine but they are not doing medicine change the medicine are of high price i tell in stead of that i take other medicine bcoz now that is not use the doctor change course so medicine are changed so what to do of that medicine so please take action against that store.

                  thanks & regards,
                  manisha
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear sir,

                  my name is Veerraju i purchase a medicine from Kancharapalem, near urvasi junction, Visakhapatnam apollo pharmacy, and the mater is 6th of december i was a small accedent at Rajahmundry on the road, and i was already taken the treetment from Ortho Pedic doctor at the same place. but my both hands getting heavy pain, i want to take heat bandage from your stores, but your store peoples are not giving respect to me, and he was talking with us very rudely beheaver, from last 10 years i was taken medicen in the store.

                  I am not happy with your service, thats it.

                  As you wish...


                  thanks & regards,
                  G.Veerraju
                  9885170r120
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                    B
                    b.roopesh
                    from Chennai, Tamil Nadu
                    Mar 9, 2010
                    Resolved
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                    sir,
                    my shop is next the pharmacy .the split air condition of the pharmacy is
                    blowing the hot air directly towards my shop . being summer season the heat is getting double .and when i switch on my fan the whole of the hot air is sucked in and i cant sit there even for a second . this is also affected my health also .

                    i request u to send the concerned people and change the position of the air condition as soon as possible .i hope u under stand the seriousness of the problem and do the need full as soon as possible.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    do one thing, take control of your life in your hands..


                    on a day when the other shop is closed...u go and put some metal things in his A/C...


                    other option is you change ur shop but y wud u do it..


                    so other option is

                    you use a wet cloth and hang it there from where the hot air comes..

                    the ho air wud be converted to cool air by the water and it will also reduce ur electricity bill...
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                      S
                      Sanjiv Chandwani
                      from Pune, Maharashtra
                      Feb 26, 2010
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                      Respected Sir

                      This is Sanjiv Chandwani resident of Mahavir Nagar Kandivali(W) Mumbai & exactly opp my society we have a retail outlet of Apollo Pharmacy.

                      We are regular customers of Apollo Pharmacy & even we have thier membership card too thus providing us with regular discounts

                      But on 25th feb 2010 i had purchased zinir tablets from the store, which i later (after returning home checked) were expired.
                      Batch no. CJM8071
                      Manufacturing Date 07/2008
                      Exp date 12/2009.

                      I have kept the medicine with me as a proof & would like to know what kind of action can be taken against this kind of sales.
                      Please Help me on this.I want strictest of punishment to be given as it is matter of life & death for people takin this medicines.
                      I am reachable on my mobile no.[protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Dear Sir/Madam,
                      I am L.Jeyasingh dhas from Marthandam, and I am one of the regular customer of your Appollopharmacy. Your parmacy is not supporting 24-hours for the customers and due to the transfer of pharmacists in your medical shop is also not supporting & responding the customers properly in time because of their unknown areas. Also somany medicines are not available or in stock. This enables the ATMcard customers to feel unhappy. Kindly make necessary arrangements to solve the above problems quickly to loose customers. Thank you.
                      Dear Sanjiv & L.Jeyasingh,

                      Read your anguished feedback about Apollo Pharmacy.We feel sorry for falling short of your expectations. We would request you to please place your complaint on record in our Apollo website in the feedback section by writing to our management team and raising the issue. Your feedback is important to us, looking forward to hearing from you.

                      Best Regards.
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                        SANJEEV KUMAR GUPTA
                        from Kolkata, West Bengal
                        Jan 28, 2010
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                        Dear Sir,

                        I have purchased the medicine on dated 30.10.2009 of Rs. 1021.80 from Applo Pharmacy medical shop situated at Kasba ,52 Bosepukur Road , Kasba - Kolkata-42 . Ph 24429997.

                        Due to faulty processing of my SBI Debit Card through Card punching machine 3-4 times , Two time payment has been deducted from my account.

                        After repeated reminder to the concerned person at the Medical Shop no kind of action has been yet taken regarding return of excess payment.

                        After a span of three months of time ,no credit of excess payment of Rs. 1021.80 has been come in my account .

                        Kindly do needful & take appropriate action at your end.

                        Regards
                        Sanjeev Kumar Gupta
                        Ph. [protected]
                        Kolkata-700042
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          SANJEEV KUMAR GUPTA
                          from Kolkata, West Bengal
                          Dec 7, 2009
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                          Resolved

                          Dear Sir,

                          You are requested to register my above complain.
                          1 That I have purchsed from the Applo Pharmcy ( 52, Bosepukur Road, Kasba -Kolkata 700042 , Phone[protected] the medicine of Rs. 1021.80 on dated 30.11.09
                          vide bill No CS 65855

                          2. That the casheir of above shop doubly punched my SBI ATM cards intentionly.where as I have purchsed the medicine only one time.

                          3. That above shop staff have not disclosing any information after repeated reminder personnely regarding his bank account & transction details of above transction took place.

                          4. That above shop staff not giving any complain of me , westing my time & giving unnessaary harassment.




                          I humbly lodge my complain against this forrum to settle my case. & give the sutable penalty to above subjected company staff & company so that in future they not decive some body else & treat them properly.


                          Thanking You.

                          Regards

                          Sanjeev Kumar Gupta
                          19/1A , Bose pukur Road
                          Ist Floor,
                          Kasba 700042
                          Phone [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            Shine P Mathew
                            from Mumbai, Maharashtra
                            Jul 8, 2009
                            Resolved
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                            Resolved

                            Cough Syrup not sealed and water filled in the bottle instead of cough syrup

                            I’m Shine P Mathew from Chennai. On Monday I have purchased a cough syrup (Corex) from one of the outlets of Apollo Pharmacy, Mugappair East, Near Spartan School



                            After opening the cover I found that the cough syrup was not sealed and water or some other fluid was filled in it instead of the cough syrup.



                            Today morning at 6 30 am, I went to the same stores and asked for the...
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                            Jitesh
                            from Kolkata, West Bengal
                            Nov 4, 2008
                            Resolved
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                            Resolved

                            Staff rude behaviour

                            Apollo Pharmacy is overall a value added service but i am sorry to say the staff is really rude, sometimes i even dont prefer to visit this store just because of the rudeness and behavior with customer.

                            I am a regular customer and since last 3-4 months i hardly visit any other chemist shop but my experience in Indirapuram, Amrapali green Branch Ghaziabad was so bad that now i feel to shift to some other chemist shop just because...
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