Apollo Pharmacy Complaints & Reviews

My doctor had prescribed lotepred eye drop (For bacterial infection). However, pharmacist at apollo pharmacy - nizampura, vadodara gave me latocom eye drop (For glaucoma) inspite of showing the prescription to him. We did not check the name at the time of invoice as we had trusted the pharmacy. On using the wrong eye drop my eye started burning terribly. It was then when we found that wrong eye drop was given. On contacting the pharmacy,...

I purchased a product/medicine from apollo pharmacy, jnv colony, bikaner 334001 & made payment through paytm.. But when i visited the store again to exchange the item.. The store person refused to exchange the product just because i have made payment through paytm... This was clearly wrong... The store had no such notifications about return policy....

I ordered an electric heating pad online from the apollo pharmacy website and i choose the paytm option for placing my order. So my amount got deducted from my paytm account and now no order is shown in my order list in the apollo pharmacy online account. I just want my amount back on my no. [protected] and if the order is still pending from the pharmacy side i just want you to cancel it and refund my amount back via paytm only my order no....

This is to inform you on the negligence from one of you branch of Apollo pharmacy (Branch code: 15331).
My mom who is not well educated went and purchased medicine as prescribed by doctor by taking prescription along with her, tablet prescribed is Thyronorm 125 mcg but the product given from the store person is Thyronorm 12.5 mcg.
This was purchased on 19/07/19 from the above mentioned store, big negligence from your team which...

Sir, on 29.09.2019 evening around 10 pm your said on-line delivery man /employee mr. Karan kumar having mobile no.[protected] and having hero motor bike no. Dl8sbz2673 came to deliver medicines on the second floor of property no. C-3/12, rana pratap bagh, delhi-110007. I reside on first floor of the said property. Since he parked his said motor bike in haphazard manner in front of the main gate of the said property, when i came and noticed it i correctly put it just one feet away to make a little way to enter from the gate of the said property. At the same time, this fellow came from and in rude manner objected to touching his motorcycle. He also falsely alleged that his motorcycle has been damaged and took a brick lying on road and threw it with full force at me. I was able to rescue myself but the brick hit my car and brook the front glass of my car. He then again tried to hit brick on my body. When i tried to catch hold of him, he twisted my hand and held my neck and caused injury in my hand thumb. I could not resist a strong muscle man as i am a senior citizen aged 63 years having undergone open heart surgery. After causing bodily injury, he threatened me that he will hurt me and damage my vehicle again and run away on his motorcycle, leaving in pain.

How the company has employed such arrogant person an employee. Take action against mr. Karan kumar your online delivery boy.

Sushil jain
R/o. C-3/12, rana prata bagh, delhi-7.

Copy to:-
A) commissioner of police, delhi.
B) minister of consumer affair, govt. Of india.
C) drug controller, delhi.

I purchase medicines from your store at kishan nagar, dehradun (Uttarakhand) on[protected] value rs. 3906.75 vide bill no.
11543cs0013558 the credit points are not still transferred to my card.
I requested the shop keeper he is telling that you have contact apollo
Head office we cannot do any this pl help.
I am regular customer of your organization.
Regards
D k garg

I have asked for a medicine nexito 5mg on 28th september for that they have asked doctor’s prescription in which the date of prescription was 30th august, and doctor has suggest review after a month and the same was written in the prescription, knowing the fact that how crucial the medicine is for paitent and still there are 4 days left for a doctor visit, the pharmacy attendant has denied us giving the medicine. And was very rude in his...

Hello sir
I am regularly visit apollo pharmacy in gurukul (Opp gurukul temple) memnagar ahmedabad. I went today in the evening at 7.15 pm in the store. The person without hair without seeing in the computer told me not to give medicine without the physical prescription, though it is in my phone with dr signature prescription. I have taken more times medicines by showing a prescription in phone.. He didn’t even time to see the computer whether the medicine is available or not. May be being a emplyee of apollo he insists patients to visit other store. Just look in this matter not for me but for you people.

Dear sir / madam,

Very good evening. Myself a customer (With registered mobile number - [protected]) of your brand at keonjhar, odisha. I sought to do a new registration for my nephew staying outside. Is it mandatory to purchase some medicines instantly to procure the card? I think no, because one of your shop at jagannathpur of keonjhar town only, agree to issue card without any billing. But unfortunately he has no cards left, ridiculous, at the very moment you move to mining road shop, the incharge over there denied and with rude, ill-mannered and nasty approach. How it could be dear all? Customer attention and satisfaction should be foremost priority. You should be thoroughly professional, and so your delegates. I expect your kind concern and to look this matter seriously and should take stringent action on your official sitting there as soon as possible. He should apologize and please, acknowledge me your criteria for new registration, transparently. Waiting for your explicit revert. Have a nice evening.

Warm regards

Suvendu kumar mohanty
Jagannathpur, kendujhargarh - 758001, odisha
Mobile - [protected]

Hi I m Jitesh. I Have purchased some grocery from Ahmedabad apollo pharmacy.
My total bill was 140 rs. I havd used half money payment by paytm 70 rs was in my a/c.

Bill was not not completed and had given the cAsh to shopekeeper. She told me you send me a snippets to send customer care., but she behaving very rudely now.

My amount 70 rs. Debited from my wallet but not refunded still now.

Kindly refund my 70 rs. 10 days happened.

I want to complaint about apollo pharmacy marathallai banglore's staff, i showed him prescription doctor have written thyronorm 6.25mcg dose and he gave me 62.5 mcg... When i asked him also why 62.5 he told that is the lowest power. When next time i went to doctor after 25 days then i came to know it's wrong medicine... I went to ask that why he gave me this he is telling that he understood doctor written 62.5, in confusion he gave....

Hii appolo pharmacy store devarakonda nalgonda district ur representative name krishna am taken medicines near 1000 but ur person not given bill and discounts am ur regular customer same pharmacy in hyd they are giving 10% what is the issue kindly support to my 10% store appolo pharmacy devarakonda person name krishna am asking after one week he give bill but not given discount but bill mentioned 10%...

Today i went to buy citil cv 250 mg tablet in mandya vv road appolo pharmacy i asked for four tablets they told they can't provide four i have to buy whole sheet containing 10 doctor had prescribed for 8 tablets in mysore appolo they had only five they told remaining i can buy in mandya pharmacy pharmacy told me the reason that if they cut it and give me four the remaining if it's not sold they can't give back to their main office after its expired their concept is if it's not sold also if they have full sheet they can reverse it back this is a very bad service

Sir,
Last week I have asked for voltaflam tablets but wrong medicine veltam plus, has been given by Apollo Pharmacy Hmt Nagar Nacharan, due to which we have lost confidence in Apollo pharmacy They have kept people, who do not have any knowledge in pharmacy field . I request to take serious action on Apollo Pharmacy hmt nacharam. Please keep qualified staff at pharmacies....

My Inv no 11403BCG0005550 Dt 12.09.19, less rec cash back, why?
Billing person not given satisfactory,
I tried your contact no [protected], on my mobile number but not connected
I tried your contact no [protected], She & he says, go to shop & tell them
Why should go here & there
your service is too poor

from
Varsha Thakkar
[protected]

Why you people demanding longer complained, you people are not educated?, and not understand what we are saying? why we west our time behind you?
It's better we disconnected your service, so many company are market for purchase of medicine

Yesterday my husband purchased one bottle of syrup rs 662 but now i don't want that syrup because of any issue that's why i told my husband to back that syrup. Today my husband go in apollo pharmacy to back that syrup but he said to my husband that he did not take back and he said that we can't give you money back you purchase anything against your syrup. My husband said that i don't want any thing i just want my money back he did not give money back to us, so my husband took up a 2 products and said to him that when you give my money back then you have to take these 2 items from me. When my husband was driving he called many times and threatened my husband.

I purchased the mercury thermometer from apollo pharmacy 20-25 days back but not measuring reading properly i replaced it with different one but again it's mercury is split into parts. I request apollo pharmacy please refund my amount or i can purchase different product of same price but they told me this is not possible. But this defective thermometer is of no use for me. Please help me in this regard & refund my amount....

A sales person named "sanjay", working in apollo pharmacy of godavarikhani, laxminagar branch had charged rupees 440 for 2 sheets of aztor 20 tablets.
While in the bill slip shows the price as 405 rupees,
And the points credited in the card are 40.5.
Can you avoid these type of persons as this type of people can definitely ruin your name and fame of your

I have purchased medicines for full cost on 29.07.2019 for rs4208.00 from your sri ramnagar unit (Near karaikkudi), sivagangai district, tamilnadu.
Vide bill number 16625 cs 0052399. Dated 29.07.2019.

Usually discount amounts will be credited to my phone number. After some time i used to purchase some items at this sri ramnagar unit only.

When i visited this centre to purchase medicines on 10.09.2019, i came to know that someone availed total discount amount at your karaikkudi main centre. I never visited this centre for the past 10
Months.
Likewise, discount amount credited to n. Amudhavalii, my wife's account [protected] was fraudulently taken away at your kalanivasal unit (Near karaikkudi). I never visited this unit.

Mostly baby food items are purchased by these people. This fraud would have occured without the help of apollo pharmacy staff.

Please make discreet enquiry and get back the fraudulently taken amounts. If required, you may initiate criminal action on this complaint. I will stand as witness.
Previously discount amount is permitted with otp sent to our registered phone. This system will prevent such frauds.

Pr. Nachiappan
Cell [protected]

They r charging extra price for medicine as peopwill not the acutal price. Staff making extra profit by this way and they r not giving bill. I[censored] ask for bill they will begave impolite. I think company should conduct surprise inspections to the pharmacy stores. I went for guntur brodipet apollo pharmacy 2 times. 2 times dame thing happened. So i think they r doing same thing for all customers. This is loss to company and customers.