Apollo Pharmacy Complaints & Reviews

I went to apollo pharmacy outlet at 104 area for medicine alzolam 0.5 mg for my wife along with doctors prescription. But the guy named Ramana mobile no [protected] refused to give the medicine because we went for purchasing single drug. Rest of the medicines we purchased at care hospital pharmacy.this medicine is not available at care due to Which I came to apollo to purchase the same .
Even though the medicine is available he
Refused to give medicine as we were buying only single medicine.
The person's behaviour is not
At all good and very rude . Is there any policy that all the drugs should be purchased at apollo only? Not any where else. Please take necessary action and do needfull
Thank and regards
Srinivas
104 area
Bapuji nagar

Hi,

I ordered some items from apollo pharamacy website. The apollo shopkeeper asked me to cancel the order as it was far from my location. Then i called the costumer care of apollo pharamcy, the guy said that place another order and we are cancelling this order. The order was cancelled with more than 15 days and whenever i call them to refund my amount they just make excuses everytime.

My order id :[protected]...

Order id:[protected]
Good night roll on
Is not delivered to me.
But website shows it was delivered,
Please solve my problem how i get my product.
Amrinder singh s/0 davinder singh
Sarabha nagar street no. 8 ward no. 2 house no. 2/839 malout mb -[protected]
I have purchased 3 good night roll on for 225 rs, please solve my problem as soon as possible,
[protected]@yahoo.com...

I am bought zinetac tablet. The workers entry the contact number and give the bill with discount. But i say the wrong medicine. So i return to pharmacy and asked to worker for buy a new medicine and return the previous medicine. They said the discount entry tablet was not returned from customer. And say harsh words. I used the pharmacy last three years. But they do not give any respect to me. My branch name is ambasamudram 627401...

My family are from peravallur chennai and living in united arab emirates. When ever we come on vacation we ignore all the nearby medical shops and purchase the medicines from
Apollo pharmacy - new no.11, karthikeyan salai, periyar nagar, chennai-600082,
Ph : 25500766,., tamilnadu,.

This time also we ordered medicines and was billed/delivered to us dated 27th july 2019 worth rs 11454.73. We found that about 8...

I have purchased 2 tab. Of nexpro 20 mg /torrent pharma to my surprise they have not given the same medicine when i called this apollo pharmacy located at west marredpally in chiranjeevi apartments, secunderabad she says i am mad she game same medicine i requested them to provide nexpro 20 mg and take back wrong medicine they have given. They r not ready to do it asked me if i want i shld come and take it is this pioneer health care like apollo have under qualified people working and not aware what medicine they give and insult customer
I need immediate action to be taken and it's resolved i may reach out to drug controller and drug inspector for my complaint reached to them
Venkat kumar yadav
[protected]
West marredpally
Secunderabad 500026
Thank u

Went for sugar testing at the apollo pharmacy in sector-4, vaishali. It was 7.10 am. The sales boy, jitesh was upset that we were there soon after the shop got opened. He was so rude and told us that why did we come so soon. We told him testing is to be done between 7-12, and we have come at 10 minutes past seven but he was very upset and rude that the other guy is absent and we should not expect them on time. This is india and 7 does not mean 7!!! He could have politely asked us to wait for few days but kept on complaining and cribbing on why were we there soon after 7 am. We came back but this was really disappointing!! We did not get the testa done and i guess no one with a sound mind would have stood there for any longer. We have been a regular customer since its opening and if the employees of apollo are like this then i am sure we go to the other pharmacies and make people aware of the kind of services it provides!!
I hope action will be taken against jitesh.
Pooja joshi
[protected]

Hi,
It was my first time on ur online website and am experiencing a worst service of apollo pharmacy, my order is:[protected], i have paid already and i haven't received any info. When i contacted your customer care agent they said in 24hrs i will receive all details abt delivery and sadly it's been more than 24hrs now when am trying to contact your customer care it's showing wrong number. Kindly work on my query asap update my order details or return my money back.

I purchased a product from apollo pharmacy. When i went home and opened the bottle it was broken and when next day i went to exchange the bottle next day those people in the shop denied to exchange the bottle saying that the bottle is not of there shop.
This is not acceptable. First they are selling there broken product and then they refuse to take it back saying that it's not from there shop.

Dear sir/madam, i am a regular customer with ur indirapuram branch. My wife 78years old is getting treatment from dr rml hospital for depression and loss of memory's. As per prescription i requested for 6 medicines for 30 days but i got only 4 and the remaining 2medicines 1) tab zingpride 200 mg and 2) bilogin cap i was told to get it from somewhere else. Though the staff is quite cooperative even then it sounds very unethical. Being a regular...

Dear sir/madam,
I'm dibyendu basu mallick one of your little customer of apollo pharmacy. I'm sorry to say that i'm very disappointed for your customer service of konnagar hooghly apollo pharmacy barnch. All staffs are mind flactuated they don't know what works they do they are puzzle. And mr subhankar ghosh your branch staff is very unprofessional. Very poor service to the customers. And no value for money. So pathetic.
Please training to them and look into the matter.
Regards,
Dibyendu basu mallick
[protected]

Sangareddy apollo pharmacy does not care the phone does not even lift why is home delivery on the phone in apollo pharmacy take serious action take seriously action take seriously action take serious patient sangareddy people are suffering from apollo people so that those were giving the prescriptions to the apollo pharmacy they are not giving response hi they are not giving any response so peoples are getting very problems 😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠...⇄ immediately take serious action on them

To,
The authorities of apollo pharmacy,
This is bring to your notice that i recently happen to visit one of the apollo pharmacy branch near ghandi chowk guntakal for medicine which o[censored]rgent need, but the employees in the dispensary are least bothered to respond to customers without knowing their emergency. See if the dispensary is crowded i wouldn’t have brought this issue out but i was the only customer in the dispensary who went to buy medicine one of the employee has given the medicine but the person sitting in the billing counter is not even bothered to swipe my card for about 10 min as he was busy in phone and doing something in the system, this behaviour is disgusting. People rush to medical shop out of emergency so the employees in the dispensary should feel the emergency of the customer and should respond accordingly. Please take necessary action and make sure it will not repeat again.
Thank you.

Dear sir i purchased electro choice 5 nos on 26/7/19 for rs 150. Previously 10% of the purchased amount will add on my card. This time 6 points added on my card. They are not issuing bill for the purchase. It happened nearly 5 to 6 times within this month. K kindly take action against the staff. While enquiring in the apollo pharmacy in - sholavandhan they are saying for electro choice 10 %. But in sanka rankovil they are saying 5%. If it is 5% it should be 7.5 points to added in my card. Kindly check into the particular shop and clear my problem

The apollo pharmacy is in front of jyoti nivas college autonomous.
My sister was getting galvusmet 50mg/500mg all these years as per her doctor's prescription.
Your chemist has supplied 50mg/1000mg and 50mg/850mg tablets in the past few weeks. The patient was sweating profusely, feeling tired and giddy till we saw the blunder created by your chemist on friday 19th july, 2019.
Teach your chemists to keep their head on their shoulder and work with responsibility.
How can you do anything to the damage caused to her health?

I am not getting health credit points since my last 3 bills of 124, 657 and 60. Earlier i used to get it credited in the next day. I made a purchase of 124 on 18th july. But i didnt get the health credits the following day. Earlier it used to come in the next day. Same has happened for the next 2 transactions at apollo pharmacy for which i havent got the health credits till now
Please resolve this issue as soon as possible.

Misbehave with regular customer by medical staff (Blamed as theft) its hurt a lot being long relationshif with appolo even afterconfirmation staff not asking sorry by confirming and argue with us
If found such case plz check system stock vs physical stock immediately
Date:21/07/2019
Time :8.35pm

Branch: gandinagar near hdfc atm
Dharwad 580001...

I bring a notice, that the staff working in your reputed pharmacy at gummidipoondi is not good to respond and they are not taking any care on their words while speaking.. I was asking the tablet akt - 4. We are under proper monitoring under the treatment and submitting the monthly basis prescription to your pharmacy.. But even they are accepting that process and speaking so arrogant and disrespectful..

This has happened in gummidipoondi phramacy.. Kindly make a note of it and take the required action.

Order id:[protected]
It's four days gone and my order status shows processing. I also write a mail to customer care but no one heed to response. There is no option to cancel my order. It seems apollopharmacy is cheating to their customer. Worst experience.
Don't know when they deliver my medicine. I doubt they deliver. As this is pre paid order it seems i lost my money.
Advice to you all don't order medicine from apollo.

I have called the appolo pharmacy at jambu savari dinne jp nagar after receiving a sms to contact for home delivery. I ordered
Augmentin duo 625 - 1 strip
Deviry 10 mg - 2 strips
Relent tablet - 1 strip
Buscogast - 1 strip

I was told that the same would be delivered by noon, when i called at noon they said it will be delivered by evening now at 8pm ive called the manager kiran says that the medicines aren't in stock so buy it elsewhere or wait until tomorrow.

Please do they understand that we buy medicines for patients and not for show pieces. And that they are taken by prescribed dosage.

And moreover they aren't having the basic courtesy to inform the customer earlier if stock is not available. This kind of callous attitude is not expected from institutions like appolo whose entire image of health and wellness is badly negated