Apollo Pharmacy Complaints & Reviews

Team

Would request you to make me speak with the manager at apollo pharmacy single storey vijay nagar new delhi. A case of appalling customer services. Its 2019 and not 1979. Makes the whole business look insulting and the customer made to feel like a criminal. I know the best people suited to resolve such matters.

Looking forward to hearing from you.

Regards

Respected sir

Today i went to apollo pharmacy velgode branch
I bought one medicine
I told to store in charge
Sir please told me balance with minus of health credits

He asked me
Previous time where you purchased medicines
I reply
Sir i bought in nandyal branch

Then incharge tell like these

It is not possible to minus the health credits in this branch
Because you buy in another branch

Please help me in this issue thanking you awaiting for your response
My suggestion is this person is not suitable for this branch incharge post

Thanking you

Hi there,

This is hairis singla, a resident of punjabi bagh, new delhi. I went to your store in east punjabi bagh today morning along with the prescription. They noted all the medicines and my home address in order to deliver the same at my place.

Firstly, they never provide medicines to the consumers on the spot. They always say that they will deliver at my place with in few hours. After ordering the medicines in the morning i have got the delivery at night. Why do they always have to arrange from some pharmacy. If they are doing so then why did it take 9 hrs to deliver them at consumer's place.?

Secondly, inspite of taking such long time to deliver medicines the delivery boy got the wrong medicines & i got to know after making the payment to that boy.

Thirdly, as per the store sayings that i will receive 10% points of the actual bill in my card (Talking about only medicines) but today when i ask the store about my points not credited in my card then the store manager told me that "they did mannual billing, points will be credited by tomorrow". When i am paying them now then why will my points get added by tomorrow.

I am highly disappointed with the store's services.
I would like to request you to please look into this matter.

Thanks & regards
Hairis
[protected]

I am regular purchaser of items from your nanjangud, mysore dist. Outlet and every time they give some cheap chocolates for change. Even for refund of ru. 1 they deny giving coins. This has become a regular feature. They give some 50ps chocolate for change of 1 rupee thus cheating us. I request you to take prompt action against them or i will have to go the consumer court to redress my grievance.

Expecting early action in this regards.

Address: c/3, bhagyoday shopping centre gorwa opposite shahyog park, vadodara, gujarat 390016

Hours:
Open ⋅ closes 11pm

Phone:[protected]

Two time deduct payment on one bill

Customer - gohil pravinsinh mo:[protected]

At & post angadh, dist baroda, part of ranjitsinh, near bank of baroda...

Hi,

Today i took medicine (Melba sherin) from apollo pharmacy which located in 5th block koramangala opposite of jyoti nivas college.
Lumia 60k capsules 2stripes_ 248x2- 486
Shelgum m _3 boxes - 120x3- 360
Lthroxin25mg - 137
Total 1000
Might be the person from pharmacy told the someone's medicine fee to me. (1714 was paid).
After calculated from mrp rate of medicine it comes around 1000.
I need my money back.
Please contact to the pharmacy and return my money back
Kindly do as soon as possible.

Thanks
Melba

I had placed order and order no is[protected], i don't any tracking number, i had called on your toll free no but getting that the number you are calling is invalid.

Please let me know to whom should i contact and how i will get updates about my order moreover order is not showing when i used to sign in.

With regards

Rajiv gupta
Mobile no [protected]
[protected]@live.com

Hi this is praveen oh behalf of my wife iam giving this complaint.
Currently she is working in apollo pharmacy as a pharmacist.. As per labour rules apollo pharmacy management are not providing public holidays.. For election day also they are not provided any holiday.. They are not proving minimum wages for pharmacist according to market. Monthly 9000 only they are giving which is not standard as per maket..
So i request you look into apollo management and provide sufficient public holidays for employees and provide minimum basic wages

Hello team,

Be advised that i want my mobile number associated to loyalty card was lost and closed. Please assist me in updating with my new mobile number.

I have been advised by pharmacy people that to redeem loyalty points an otp is required. So, need assistance in mobile number update

My loyalty card number #[protected]

I had sent a mail to [protected]@apollopharmacy.in...

நான் எனது அக்காவின் குழந்தை வேர்க்குரு பவுடர் வாங்க இராமநாதபுரம் மாவட்டத்தில் உள்ள அப்போலோ மருந்தகம் சென்று இரண்டு வயது குழந்தைக்கு வேர்க்குரு பவுடர் வேண்டும் என...

Your service team behaviour is very pathetic. I buy some medicine and apollo staff even did not check the dr prescription date and in front of all the people in store he started saying that he will not give me medicine without checking the prescription. Dr. Has mentioned the date for medicine for one month and he didn't check the prescription date and infront of every body he started souting that he require new prescription from doctor. He was aware of this that i buy weekly medicine from him and my date of prescription was 6th april, 2019. I asked for a medicine and he denied. Since iam a regular customer of apollo i felt humiliated as my medicine was finished and there was still one week for my next visit to doctor.

Dear sir/mam,
A few days later i was purchasing some stuff from apollo pharmacy which is in alpha 2, gr. Noida.
The matter is this when i asked cashier to take the payment through the phonepay and he denied and it happend with me everytime because i am a regular customer so i face it regularly even internet and online payment facility is good at that place because every nearby shop take online payment.
So this time i asked him why you don't take payment through phonepay even company (Apollo) provide you this facility and apollo spent lot of money in this facility but still he is not taking me seriously so i told him that today i will pay through phonepay no matter what, you put the phonepay/paytm advertisement banner at your store and you are not taking any online payment, suddenly he became rude at me and his partners was frightening me.
This incident disappointed me very much, after that day i haven't purchased any thing from alpha 2 apollo pharmacy due to this case.
I think you will take this seriously and do further action regarding this.

Thanks & regards
Aman varshney
(Tetrahedron manufacturing services pvt. Ltd)

I've visited 24hrs apollo at mvp colony and the staff was awake however acted as if he was sleeping.. After 5to10min of constant screaming the staff woke up n behaved rude. Video footage has been saved with the full incident. The lights were off n the staf[censored]sed unparlimentary language on me. Also, he said i'm not d customer so he won't provide service. Case will be filed on d shop n the staff nagaraju.

We made purchase in apollo pharmacy located at swathi threatre road, bhavanipuram, vijayawada using paytm, they mentioned they didn't receive the amount 1150 /-, hence i made another payment using paytm again, paid 1150 rupees successfully 2nd time. Post this incident, i had contacted paytm for cross checking the 1st transaction of 1150 rs, paytm had done thorough investigation and confirmed that it is successfully transferred to apollo pharmacy...

Today half an hour before we bought baby napkin stick type by my brother in law, after i saw instantly we like to change jatty type, but the appllo pharmacy represantative refused to change the product. It cost arounnd 450 rupees. We are really unsatisfied with apollo pharmacy. Already we r regularcustomer apollo product especially baby product.
Place i am complaining is chettikulam junction, nagercoil....

Purchased zerolac infant milk substitute, your employee charged 20 rupees in excess and when asked why? Said system is not updated sir! And changed the digits on reciept by using pen as 495 rupees instead of 475 printed on reciept.
As far as my information you have an online connectivity with every store connected and price gets updated centrally.

Dear sir/madam,
I went to the shop which is in ktc nagar (Opp to bus depot) tirunelveli district, tamil nadu. The staff behaviour is very rude & worst (8.30 pm). One lady customer is asking the thyroid medicine for that one staff is saying the medicine is there and another staff is saying it is not there. The staff quarrel with the customer and the staff reply as below "we will not give you go and complaint anywhere. Why you are keeping...

C1902281940216456055091, transaction id. Pay via phone pe, but chirala appolo pharmacy employees are not received payment but amount credited to appolo account on 28. Feb.2019, 7:40pm onwards. And also i have paid cash mode but my online amount not returned to my bank account. Update as early as possible not responce your appolo store members.
Regards
Kishore
[protected]

I bought some products for rs. 2316.10 from apollo pharmacy, park circus 204/1b linton street kol= 7 on 14.04.19 at 8.05. P. M. I made the payment by debit card. After swiping the card in the pos machine and entering the password, when i called the counter salesman to proceed further, he carelessly tried to take the pos machine in his hand. As a result he slipped the pos machine and fell the pos machine on the ground and damaged it. By this time i got the sms from my bank that rs 2316.10 was debited from my account. That counter salesman tried to reconnect the pos machine but due to technical problem it did not start to function properly. He told me that since the bill was not printed in the printer, the payment was not made and that i had to make the payment again. Due to some urgency, i had to again make the payment using my same debit card in another pos machine of the shop. As a result i made the payment twice.
Kindly look into the matter and refund me rs 2316.10 to my account from where it was paid.

I purchased medicine: gemitrol pack of 15 capsules from apollo pharmacy but after taking this medicine there was some reaction so i requested to return it next day but they refused to take it and give another medicine instead of returning the cash. I request to give medicine but still they refused. I've checked the return policy of apollo pharmacy and it states that 7 days is allowed. Why the hell this policy is there when they rejected my request? What should i do with those medicine? Cost: rs. 231.00 that's all waste of money for me.
Those # in that pharmacy took the medicine back from me n didn't give the other medicine nor they returned the money.