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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in

3.1

Updated: Mar 13, 2026

Complaints 2018

Resolved

1207

Unresolved

811

Good! Apollo Pharmacy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Pharmacy step up their efforts to fully resolve all complaints 👍

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Apollo Pharmacy reviews & complaints page 63

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Address: Apollo Pharmacy, Raja Road, Sodepur, kolkata

Very disgusting experience, i will call the pharmacy which is located at raja road sodepur, kolkata for check the availability of medicine three days completed they didn't reply,. How can the company says that we provide the best services

Aug 6, 2021

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2020

Apollo Pharmacy Customer Care's response Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.

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I have purchased pen type novomix insulin from apollo pharmacy, mogappair west, costing roughly around rs.720/- after deduction of 10 % for members, is not working. I have again visited apollo pharmacy and asked for replacement. The staff obtained it and after a period of three days given a pen which is also not working. So i have given the insulin pen to the pharmacy staff itself. I have lost around rs.720/- towards this transaction, since apollo pharmacy, mogappair west is not inclined to replace the same with a good one.

L. Anbazhagan
[protected]
[protected].

Aug 6, 2021

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

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Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Aug 10, 2020

Verified Support

Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster. Your Number and email ID is Protected by Consumer complaints

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I have already registered dnd on my number but apollo pharmacy still you keep send advertisement sms to my mobile number, since i am using your android application does not mean you have to send sms daily 5 and more

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Address: Chitradurga dist hiriyur talluk near Surya hotel Apollo branch

Dear sir by wrongly i submitted a complent against apollo. Near surya hotel branch hiriyur talluk chitradurga distict this is my fault i wrongly submitted the complent becoz of my irresponsible behaviour with the staff and i apologise about that sorry for my behavior plz kindly apologise my mistake

Aug 6, 2021

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

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Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Aug 1, 2020

Verified Support

We understand that our official has contacted and assisted you with your concern. Your concern is resolved now.

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Address: Chitradurga dist hiriyur talluk near Surya hotel

Website: Apollopharmacu

As a customer I went to buy ointment in our city Apollo pharmacy which is located near Surya hotel hiriyur talluk chitradurga dist but guy who is senior or in charge in ur pharmacy behaving rude and wild with us he is very worst person and I questioning that what kind of staf[censored] have general manager u don't know how to choose the right person to ur pharmacy bad bad bad pharmacy bcz of his rude worst behaving take action on him 😡 very soon this is customer unsatisfied with staff he is wery rude worst person u should only responsible for u worst person worst staff reaction the guy looks like black 5.5 height worst looking and uniform also not weard he is casual dress in the pharmacy where is the of this guy general manager sir am questioning u only u must handle this guy and u have to take action on him

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2020

Apollo Pharmacy Customer Care's response Thank you for bringing this to our notice. We’ll forward to the concerned department, They will take the corrective action. We apologize for the inconvenience once again.

Jul 31, 2020

Updated by Kaw131ah Dear sir I am sumanth from hiriyur talluk chitradurga dist for my mis behaving and my misbehaving with the staff I really apologise that for my mistake I am so sorry for my complaint against Apollo staff and kindly apologise me forgive me sir sir I will never do this again plz sir sorry for my mistake I will apologise that my mistake plz sorry sir kindly apologise my view plz forgive me sir for misbehave with Apollo near Surya hotel hiriyur talluk plz forgive me sir I extreamly sorry for that

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K

Kaw131ah

Jul 31, 2020

And I was also complented to Mr obulreddy the director of Apollo pharmacies to their e mail adress

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Address: Madhusudanbarh,panskura r. S.,purb a medinipur 721152

I have baought a pulse oximeter yesterday (26/07/2020) and found that it is a fulty product and did not give the accurate result so i want go for change this device at apoll o pharmacy panskura (S-6) but they denied to change and do mishvae with me so now what i have to do.. I want justice..

Aug 6, 2021

Complaint marked as Resolved

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Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Jul 28, 2020

Verified Support

Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.

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Address: Tiruchanoor near to private bustop

In tiruchoonor medical shop guy who is working as a senior employe that guy response is very bad&if customer asking any company product he will give another product if customer is asking i want same product he is telling we dont have that product please go their no sir respect is not their aevery customer is important iam facing 2times this situation please breif him how to behaiving tocustomers every customer is important for you

Aug 13, 2021

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2020

Apollo Pharmacy Customer Care's response Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.

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I went to ur apollo pharmacy on 23/07/2020, to buy non sterile gloves but you people have increased price to 30%, i. E from 6 rs to 8rs.. I think govt kept price rate 750/100 pieces for sterile gloves. Is it fair. Give me clarification or else i will feel u have looted.

Aug 5, 2021

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

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Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Jul 24, 2020

Verified Support

Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.

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Order id :[protected]
Uhid: apj1.[protected]
Name : ratikanta das
Please see attached photograh
Order is as per invoice
Ap hand sanitizer-50ml=02 no
Dettol antiseptic liquid 500ml-01 no
But material delivered
Apollo hand wash-02 nos
Ap hand sanitizer 50ml-01

Emailed to customerservice many times. But no action. Please arrange exchange.

Aug 6, 2021

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2020

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.

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Address: Apollo Pharmacy, Marathahalli branch

During the visit to Pharmacy, staff is not responding to the customer and playing mobile games.

Not replying to the customer properly, requesting to enquire the proper delegation of staff.

Not even hearing the customer requirements, and answering with mobile games playing.

Aug 13, 2021

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2020

Apollo Pharmacy Customer Care's response Thank you for bringing this to our notice. We’ll forward to the concerned department, They will take the corrective action. We apologize for the inconvenience once again.

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Address: https://www.apollopharmacy.in

I ordered few items for https://www.apollopharmacy.in, this was prepaid & i spent rs. 1705, but they didn't deliver me item worth rs 229 from this. Orderid:[protected], didn't deliver item (Cerelac 8+ ragi apple refill 300g).
Each time customer care representative ask me to wait for just 24 hrs & it will be done. This is a loot. I have stopped using their online services since then.

Aug 13, 2021

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2020

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.

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Kindly note we have not received the offer posted on the shop even after completing the purchase of rs 750. As per offer demands.

According to offer by apollo pharmacy sagara, karnataka offer on shopping above 750 you will get an umbrella.
But on purchase they say that they have not received the stock.

So i want to know when you don't have the stock then why you are offering such type of offer and ads.

I am hereby attaching the offer pamphlet and invoice received

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2020

Apollo Pharmacy Customer Care's response Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.

Jul 17, 2020

Updated by prateeksaha Gentle reminder!!

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Address: #270 Rodrigues house divgi kumta

As i had been to your pharmacy in kumta one of your employee was rude with us so kindly request you to deal with your staff... So that it might spoil your goodwill.

Aug 6, 2021

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2020

Apollo Pharmacy Customer Care's response Thank you for bringing this to our notice. We’ll forward to the concerned department, They will take the corrective action. We apologize for the inconvenience once again.

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Order #[protected]

Most pathetic response ever.

Ordered medicines on 6th july and the app says same say delivery. Today is the 10th and everyday since then customer care and pharmacy says delivery will happen by end of day or today. Still no delivery or update.
Raised ticket and no response on that as well.

Aug 13, 2021

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2020

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.

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I have placed orders in Apollo pharmacy app but haven't received the items and refund for my orders

Aug 5, 2021

Complaint marked as Resolved

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Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Jul 10, 2020

Verified Support

Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.

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I have placed an online order [order id :[protected]] on www.apollopharmacy.in on 22nd june, 2020. The order amount was ₹2, 258.16 the status of the order changed to shipped on the same day but no tracking number was provided. My order has not been delivered yet.

I have contacted the customer care several times asking about the tracking number without any response. How many times do i have to contact customer care? Please cancel my order and refund the money if you cannot deliver it.

Apollo Pharmacy customer support has been notified about the posted complaint.

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Jul 09, 2020

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.

Jul 11, 2020

Updated by Res Wri No one got in touch with me yet

Jul 12, 2020

Updated by Res Wri Still no response

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I ordered a meconeuron od 1500 mcg tablet with order number[protected]. Made online payment. But now it is showing error in processing your request. And there is no order history in my profile. Had no response from the help desk even after calling and emailing them.

Aug 5, 2021

Complaint marked as Resolved

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Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

Jul 9, 2020

Verified Support

Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.

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Address: :Apollo Pharmacy, 1-69-16, MVP Colony, Vizag-17 Phone:9177333874

This is with regards to Online Order (Order #[protected] placed on https://www.apollopharmacy.in/ on 3-Jul, wherein I had ordered or 4 Units of "VENUSIA SOFT PLUS LOTION 100ML". The delivery person came to deliver on 03-Jul but had the wrong product (brought VENUSIA MOISTURIZING LOTION instead of VENUSIA SOFT PLUS LOTION), Also he brought only 1 item instead of 4. When i highlighted the same to him, he took back all the items and said he will revet back.

Status of delivery items was changed to DELIEVERED on 04-Jul and when I call the Customer Care Numbers, they give number of a shop and ask me to speak to them and sort out.

I spoke to the Apollo Pharmacy MVP Colony on 04-Jul and was promised delivery by same day, but it never happend even on 05-JUL.

Please REFUND me my money

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2020

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.

Jul 14, 2020

Updated by TrilokReddy Dear Apollo Pharmacy Customer Care
Its almost a week now since it was acknowledged and some official will get in touch, No one or nothing has happened since then. Nor the Pharmacy in question has bothered for the payment done for INR 1181 to be returned back to my card

Trilok Reddy
+91-[protected]

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Address: Apollo pharmacy, Bagalur cross,iaf post Yelahanka 560063

Sir i made a payment of 55 rupees on 30 jun 20 at applo pharmacy bagalur cross through phone pe. Payment deducted from my account and amount is not reflected in appolo pharmacy system. Then i paid through my credit card. The appolo staff told the payment will come in automatic. Till now the payment is not came to my account.4 jul (Today) i went to the appolo pharmacy they are telling wait for 01 week. What is that means. They are not bothering about the customers. I want my money back as soon as possible

Aug 13, 2021

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2020

Apollo Pharmacy Customer Care's response Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details . We will get in touch with you.

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Have ordered medicine which is not delivered but showing as delivered in status, none of the customer care number is working nor the email ids tr is no response

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