Apollo Pharmacy Complaints & Reviews

Dear sir,
I have done a transection at apollo pharmacy located at elikon bag, vidyanagar, anand of 152₹ on 1st feb. Although transaction was successful, merchant did not provide products to me
I have raised query so many times but they do not take serious interest in my complaint and still i could not get neither my money back nor that products
I hope you will help me to solve this query...
Kindly contact me on [protected] or prince. [protected]@gmail.com

Dear sir/madam,
I want to opollo medical store medical store which was located in arundalpet 4/1 guntur (Ap). I asked for headache tablet, he charged single tablet 5 rupees. I asked for the bill, he said he will not issue the bill and spoken wolgarly. I return the tablet and went off. What i want say this will spoil the store repetition and take necessary action as quick as possible.
Thank you,

I am from kadapa, apollo pharmacy apsara circle not accepted phonepe purchase, saying that your company is not allowing discounts after 10.00 pm, i am your registered customer, regularly purchasing humlog, basalog medicines having apollo health policy, one membership so sir you please check again and allow discounts after 10.00 pm my no. Is [protected]

मैं 6 फरवरी को अपोलो फार्मेसी सेक्टर 9 आर के पुरम नई दिल्ली पर गया. और मैंने मिस्टर अमित कुमार से उनका तेल एक डिस्प्रिन का पत्ता लिया. तो मिस्टर अमित कुमार ने बोला सर पेमेंट कैसे करेंगे. तो मैंने उनको बोला मेरे पास फोन पर है इसके माध्यम से पेमेंट करूंगा. एक लिंक भेजा अपने कंप्यूटर द्वारा. मैंने वह लिंक प्राप्त किया और उससे 176 ₹50 की अदायगी की. तभी मिस्टर अमित कुमार बोलते हैं सर पेमेंट नहीं करनी थी आपको आपकी पेमेंट फस गई है आप को सामान नहीं मिलेगा. और उन्होंने मेरे को एक प्लेन पर्ची पर स्टांप लगा दिया फूलों की और उस पर लिख दिए 176 पॉइंट 50 पैसे. आपको दो-तीन दिन में पेमेंट आ जाएगी. इसके बाद मैं रोज चक्कर काटने लग गया और मुझसे मिस बीएफ किया गया मिस्टर कृष्ण जी कुमार द्वारा और अमित कुमार जी के द्वारा. फार्मेसी के स्टोर की बदनामी हो रही है. कृपया करके मुझे मेरा पैसा वापस दिलवाए और अमित कुमार और कृष्ण जी के खिलाफ सख्त से सख्त एक्शन लिया जाए. धन्यवाद

Yesterday we tack medicine. Used 1 out of 10. Because of the medicine i get fever, so went to return that medicine but they denied to tack that medicine back because i used one of them.

His gave my mother different company tablet without our knowledge, we gave that tablet to patient and his faint on a floor.

Please gave us proper resolution and i am waiting for you call...
I need action against zober khan and nikesh whos gave that tablet to my mom.

I had placed an order on the apollo pharmacy online portal on 20th january 2019 which has not been delivered till date (01 mar 2019).

I have been sending follow up mails since 1 month which has been unsatisfactory. They gave tracking no[protected] for ecom express and when contacted courier they said they returned item to apollo and apollo not responding to any of the emails i have sent after that. Its been month

Apollo online order no:[protected].
Ecom express tracking no:[protected]

If apollo pharmacy cannot fulfill the order they should have the decency to inform the customer so that the customer can make alternate arrangements. Or should refund the amount.

Very very bad experience. Total waste of time

I have a complaint...
It's been more than a month... There was a problem with one of my transactions..in which amount had been deducted..
Becausr of not received by the merchant side, i was asked to pay again. And the previous paid amount will be refunded for sure.
I used to call the retailer.. He used to tell it will take time.. But no action was taken...

I am a regular apollo pharmacy customer and a member. I generally order from the julena outlet near new friends colony. However the customer service there has been horrible. The staff is insolent and does not take any respinsibility. I ordered a few sos medicines and i kept calling them for updates and they kept saying it is coming. However when i called once again more than two hours later, a particular manoj in the staff said that they couldn't deliver it since the delivery boy hadn't come. Is it not the responsibility of the staff to at least inform me that the medicine will not be delivered, even when i have been regularly calling for updates? I am shocked at this horrible behaviour on the part of the apollo pharmacy staff, that too of such a large organisation. And this is not a lone incident. This issue has been occurring for a while. Everytime there is some issue or the other with delivery and an average of two hours is taken to deliver even the smallest of orders, even when the distance between the shop and my address is barely 500 metres. I would like authorities to please check whatever issue they have with delivery, and if they can't deliver medicine then they should just say so. Please take necessary action as soon as possible.
Nishat zaidi

Dear Apollo,

printer problem medicine bills are not giving, Hydershakote hyderabad-500091, not allowing phonepay and paytm, they are giving their personal number for payment, not giving bill telling printer problem, they are not giving change also,

from 6 months phone pay and paytm not working, not giving bill also.
we are facing so much problem with this pharmacy.

I had visited apollo pharmacy number of times in last 2 months for basic medicines and injections, they never have these medicines, all they have is dipers, dettol, soaps. Today in emergency situation i visited apollo chikkadpally for avil tablet or injection, they did not have it. There is no use of having this pharmacy open for 24 hours when they don't maintain stock of basic medicines.

I purchased a vacccine for my wife it was a antiviral vaccine suggeeted by doctor for chickenpox, he was unaware of my wife pragnancy. But later i came to know that, vaccine cant be taken during pregnancy. My wife was pregnant. When i try to return product, pharmacist deny to refund and argued. I need a resolution it's 1600 rs producr which is not a small cost. Kindly look into the matter. I need refund or else suggest me what options are availavle. I had consulted doctors this vaccine igb is more. It was kept in freezer as it is with icepack.

I had purchased medicine from apollo pharmacy and they give excess medicine instead of doctor prescribtion. I am very disappointed from this because the excess medicines i dnt need its a full waste of my money.. Is there any policy of medical board of pharmacy so plz provide it to me. This is not good for customers... I strongly recommend our medical board not to buy medicines from apollo pharmacy if such kind of policy existing in apollo.

When i approached apollo pharmacy arunodaya nagar branch, nagole, hyderabad, telangana for 7 nos. Diabetes tablets, they said i should take 15 nos. Because they come in one sheet and they do not want to cut the sheet, otherwise they cannot give. Choosing no. Of tablets is my option or pharmacist? They are simply denying. When i asked them to give in writing they said they do not give.

I hv very bad experience with this company. They were not giving proper response for my baby food powder delivery.4-5 answers from call center nd the partner with them "ecom" third class service.
Never order from this site in emergency.
They are not going to support you or not going to give u on time delivery.
I made order of 5600 rupees still didn't get a delivery.

Dear your all senior level position staff are choir and they openly taking irrational money in name of expenditure and expenses. Now a day's your delhi hr department making fool of staff as they taking maoney in staff name and doing scame. If you want to take action you have to contact low level staff who are starving for salary increment but your manager and executive their staff salary in their graves.

So if you are honest then take legal action.

I purchased babybest diapers on 6-2-2019 when returned to the pharmacy within 2 minutes to exchange with huggies, the pharmacist rejected that we dont have exchange facility. Such a big pharmacy brand and dont have exchange facilty seems funny. Pharmacy location yousufguda checkpost hyderabad kindly look into this as i am a regular customer to apollo pharmacy.

Just now at 6 p. M i bought 1 strip of zinetac 150 mg tabs at hyderabad airport apollo pharmacy. The mrp is rs.22.67 but your sales person asked for rs.25.00 when i asked for change he has no change. I feel if he doesn't have change he should tell and oblige rather than asking for rs. 25/. I work for abbott nutrition and we have a good collaborated business. Such act of your sales person reflects poor image of a renowned pharmacy like apollo

To Apollo Pharmacy its regarding "SALE OF EXPIRED DATE MEDICINE"
It is to bring to your kind notice that on 22-Jan-2019, I purchase medicine named "REFZIL O 125 MG/30 ML SUSP" from Apollo pharmacy store located at ACE ASPIRE, Shop No. 8, Tech Zone -4, Gr. Noida (West).

I bought it for my 3 year old daughter as per doctor prescription. I even gave 5 dose to her before I noticed that medicine had already expired on 11/2018. Below are the few more details for the same.
Batch No. - 2830783
Mfg. Date - 12/2016
Expiry Date - 11/2018
MRP - Rs. 124.00

Please take necessary action against the same and keep me informed on the same and set an example to that it should not happen again.
I am also going to raise this matter in Customer Court and will also write to https://www.consumercomplaints.in/apollo-pharmacy-b100096

Thanks,
Praveen Kathait

[protected] / [protected]

I purchased orthochoice slippers for men and women for self and my wife on 22.01.2019 at apollo pharmacy, boduppal, hyderabad vide bill no. 15195cs0544611 ns normal sales. They were used indoors in our house for 2 days on 24th and 25th. Unfortunately we both developed pain in the legs from shin to femur. Hence today on 26th the pharmacy was informed of the same and requested to take back the slippers and give some other consumables in exchange of the slippers. Our request was not accepted. Thus we are put to a loss of rs. 974/-. It is therefore requested to help us in the matter.

In apolo pharmacy, cherry county, noida extension, staff is very irresponsible. I have ordered formula milk as i m alone with my twin kids at home. They were using told that with in half an hour ur bill is ready. I was told that it is urgent need milk has totally finished and i was waiting till 11 pm n after 10.30 pm they have stopped receiving my call. My kids were hungry all night. They have done that many times before. We did just wait only. Staff is very irresponsible. If they cant deleiver than plz deny.