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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Nov 6, 2025
Complaints 2013
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Apollo Pharmacy reviews & complaints page 75

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I
Ilango Anguvel
from Chennai, Tamil Nadu
Aug 21, 2018
Resolved
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Address: 600073

Today morning i visited your store in selaiyur branch near zion school and requested two strips of glyciphage 250mg tablets which costs at 20rs. I had a 100rs. Note only and your shopkeeper didn't had a change, i requested to accept card which she refused as she told me minimum 100rs. Transaction is required for card payment. Please look to improve your services.
Sep 24, 2018
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2018
Apollo Pharmacy Customer Care's response
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-69 in your mail to enable us to address your concern on priority.
Oct 07, 2018
Updated by Ilango Anguvel
Thanks for your reply. I requested only to improve your services.
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    J
    josevo
    from Bengaluru, Karnataka
    Aug 20, 2018
    Resolved
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    Resolved

    telephone number

    Being a diabetic patient, myself and my wife buy medicine from your shops for the last many years. I am holding an appolo card and using this regularly while buying medicines. Last time when i bought medicine, i was told to contact the company and re register my number for availing discount. I tried to call by the number they have given but i didn't get any response. Please arrange to re register my phone number which is already registered...
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    Vaseem Ahamed
    from Nagercoil, Tamil Nadu
    Aug 19, 2018
    Resolved
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    Resolved

    unethical

    Address: Kanyakumari, Tamil Nadu, 629003

    I purchased for quiet long and since continuing, i have discount card from your pharmacy as well, i checked on 18th for discount balance is above ninety rupees, but later i received an sms stating that only four rupees or something left.

    Is it not irrelevant from apollo.

    My relatives and friends also facing the same problem.

    When will i get my money back.

    Your early action in this...
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    V
    Vaibhav Virat
    from Puttur, Karnataka
    Aug 18, 2018
    Resolved
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    Resolved

    I had been for your apollo pharmacy
    Branch jigani - bangalore
    Sy no 166, no.311/312p. No. Ca-9/a
    They are not behaving well with costumers i was asking them for a toothpaste it was sealed out wen i asked why is it so they are like it comes like dat only and many imporoper way they are talking please care about your costumers..
    This is the third time i felt bad about your service kindly behave nicely we pay there so it is your responsibility to respect everyone..
    May you take care of this..
    Hoping for the best.
    Thank you...
    Sep 23, 2018
    Complaint marked as Resolved 
    Apollo Pharmacy customer support has been notified about the posted complaint.
    Aug 18, 2018
    Updated by Vaibhav Virat
    I had been for your Apollo pharmacy
    Branch Jigani- Bangalore
    SY NO 166, No.311/312P.NO.CA-9/A
    They are not behaving well with costumers I was asking them for a toothpaste it was sealed out wen i asked why is it so they are like it comes like dat only and many imporoper way they are talking please care about your costumers ..
    This is the third time I felt bad about your service kindly behave nicely we pay there so it is your responsibility to respect everyone..
    May you take care of this..
    Hoping for the best.
    Thank you...
    Verified Support
    Aug 20, 2018
    Apollo Pharmacy Customer Care's response
    Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-54 in your mail to enable us to address your concern on priority.
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      S
      Sathish Muhilan
      from Coimbatore, Tamil Nadu
      Aug 15, 2018
      Resolved
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      without bill and highest price

      Address: 600099

      Last week i got one medicine for apollo pharmacy 78 rupees se medicine today i could have same medical centre stoneman was telling no bill then i am okay telling then he's telling wil amount is 108 for some medicine then i took my friend get another product in same apollo pharmacy billing machine is working it's very bad experience for apollo pharmacy...
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      Lavanya Siripuram
      from Madurai, Tamil Nadu
      Aug 15, 2018
      Resolved
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      incorrect product delivered

      Address: 603103

      Hi
      Today i have visited apollo pharmacy, padur.
      I have showed doctor prescription and asked for hhzole ointment for my kid. They took so much of time and finally they gave my package.

      After coming home, just before applying the ointment i saw that they gave me zzsone cream. So irresponsible towards their duty?

      After that, u called them and since i'm weak in tamil i spoke to them in english. The...
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      S
      Sanjog Gandhi
      from Bardoli, Gujarat
      Aug 14, 2018
      Resolved
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      Resolved

      I have made earlier complaint regarding non availability of medicine @ manjalpur vadodara
      The same was discussed with mr. Anil mehta of your company.
      Fortunately i lost his contact no. Hence unable to contact him over telephone

      The same situation prevailing, no improvement so far.
      I m customer since last 10 years.
      My monthly billing is around rs.5000/-. The approach is also not proper.
      Sep 27, 2018
      Complaint marked as Resolved 
      Apollo Pharmacy customer support has been notified about the posted complaint.
      Verified Support
      Aug 18, 2018
      Apollo Pharmacy Customer Care's response
      Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-48 in your mail to enable us to address your concern on priority.
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        R
        Ramakrishna Y
        from Khammam, Telangana
        Aug 14, 2018
        Resolved
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        Resolved

        Address: Chittoor, Andhra Pradesh, 517501

        Hi..
        I am residing at tirupati and often get rejection from apollo pharmacy guys for discount. The reasons they tell_
        1. Less than rs.200 no discount and no bill.
        2. Post 10 pm no discount if you ask for bill for more than 200 purchased.
        3. Certain category products viz. Fmcg products - soaps, talc, food products etc., no discount.

        I just want clarity is the he above are instructed by apollo management or not.
        A quick response is appreciated.
        Sep 29, 2018
        Complaint marked as Resolved 
        Apollo Pharmacy customer support has been notified about the posted complaint.
        Verified Support
        Aug 18, 2018
        Apollo Pharmacy Customer Care's response
        Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-47 in your mail to enable us to address your concern on priority.
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          R
          Rk Sharma
          from Delhi, Delhi
          Aug 14, 2018
          Resolved
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          Resolved

          Address: 110092
          Website: Me

          I purchase 11aug 2018 zemer ds1 medicine from Apollo pharmacy shopno 16 cso no 2 zone 13 patparganj delhi 110092 phone no 49874383
          They taken twice payment by paytm and bill was only one after 4 days they does not return my money and they are saying apply kar do hum return kara denge . And they misbehave with me .
          Is shop ke employee chor hai .

          Till now I did not get return money .
          [protected]. Rk sharma
          Sep 25, 2018
          Complaint marked as Resolved 
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Verified Support
          Aug 18, 2018
          Apollo Pharmacy Customer Care's response
          We have made a note of the details. Our official will get in touch with you.
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            R
            Rakesh Devar
            from Bengaluru, Karnataka
            Aug 12, 2018
            Resolved
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            Resolved

            Address: Pali, Rajasthan, 586101

            Bijapur karnataka jalnagar branch the person who makes bill is so worst n the way he talk with coustomers is so bad this is the 3 time m saying him. No respect at all and for ur kind information the way he use computer is so bad he just hits the keyboard like mad... We just request u to convenience him n teach him how to talk take with parents n senior citizen. Or else i m ready to take action.
            Sep 14, 2018
            Complaint marked as Resolved 
            Apollo Pharmacy customer support has been notified about the posted complaint.
            Verified Support
            Aug 13, 2018
            Apollo Pharmacy Customer Care's response
            Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-38 in your mail to enable us to address your concern on priority.
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              M
              Manish Boppana
              from Kakinada, Andhra Pradesh
              Aug 12, 2018
              Resolved
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              Resolved

              Address: Hyderabad, Telangana

              I have taken 4 tablets of taximo 200 in apollo pharmacy (Vasantha nagar, hyderabad) on 12th aug at 9:25 am and the person has charged 50rs for the tablet,
              Later i came to know that the tablet is 40rs.
              He has changed me an extra 10rs.
              This shows the level of fraud taking place at your pharmacy (For the people who take loose tablets)
              So i request you to take certain actions against the person
              Sep 13, 2018
              Complaint marked as Resolved 
              Apollo Pharmacy customer support has been notified about the posted complaint.
              Verified Support
              Aug 13, 2018
              Apollo Pharmacy Customer Care's response
              Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-36 in your mail to enable us to address your concern on priority.
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                A
                Aagarwl
                from Gurgaon, Haryana
                Aug 11, 2018
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110065

                Respected sir,
                I
                With regards i want to draw your eyes towards apollo that all staffs selling irrationally and illegally h1 drugs. If any pharmacist stops them then they scold them and say that they can throw pharmacist out of pharmacy.
                All assistant having no knowledge of schedule h1 sales irrationally.
                All your drug inspector take money to allow this.
                Sep 22, 2018
                Complaint marked as Resolved 
                Apollo Pharmacy customer support has been notified about the posted complaint.
                Aug 11, 2018
                Updated by Aagarwl
                All drug inspectors take money from Apollo pharmacy
                Aug 11, 2018
                Updated by Aagarwl
                All H1 drugs sold irrationally and illegally at all Apollo pharmacy
                Aug 11, 2018
                Updated by Aagarwl
                Pharmacist are destroyed at Apollo pharmacy.
                There was and EPF are deducted from their salary and company show that they are giving additional benefits.

                Like a pharmacist have CTC of 15500.
                Then his offer letter shows that he getting 13191 in hand and esi and EPF are totally 1309.

                But this 1309 deducted from 13191 and staff receive salary remaining of it.
                Verified Support
                Aug 13, 2018
                Apollo Pharmacy Customer Care's response
                Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-37 in your mail to enable us to address your concern on priority.
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                  V
                  VARUN AE
                  from Hyderabad, Telangana
                  Aug 11, 2018
                  Resolved
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                  Resolved

                  Address: Nalgonda, Andhra Pradesh, 508213

                  Apollo pharmacy, suryapet 2 branch, there are two systems provided... None works speed... They are slow.. Not providing printed bills.. They are informing no net provided.. Loyalty cash not displaying in their system... Not able to pay through online wallets.. No immediate printed bills provided... They are writing in one book... Please respond as soon as possible
                  Sep 25, 2018
                  Complaint marked as Resolved 
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 13, 2018
                  Apollo Pharmacy Customer Care's response
                  Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-35 in your mail to enable us to address your concern on priority.
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                    G
                    Gopally
                    from Hyderabad, Telangana
                    Aug 10, 2018
                    Resolved
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                    Resolved

                    Address: Warangal, Andhra Pradesh, 506370

                    Today morning I gone to apollopharmacy to buy medicine after billing I selected to pay by wallet by phonepe after paying money through phone pe cashier said that he not received money and refused to give tha medicine but the amount deducted my wallet my transaction Id:[protected] address is appollopharmacy opp.forestffice Warangal Telangana 506370
                    Sep 13, 2018
                    Complaint marked as Resolved 
                    Apollo Pharmacy customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 11, 2018
                    Apollo Pharmacy Customer Care's response
                    Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-33 in your mail to enable us to address your concern on priority.
                    When I asked to pay in phonepe they telling min 100rs I told I paid yesterday they telling nooo ra in Telugu
                    Name sandeep greamspet pharmacy
                    They using abuse laungage
                    Apollo Pharmacy Customer Care's response, Aug 23, 2018
                    Verified Support
                    Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0818-73 in your mail to enable us to address your concern on priority.
                    Iam vamsi krishna nellore.your correct office center branch employees not giving properly bill my contact number is [protected]
                    Keepudi Vamsi's reply, Aug 6, 2018
                    Sorry by mistake my mobile number is 8125665645
                    Apollo Pharmacy Customer Care's response, Aug 23, 2018
                    Verified Support
                    We have made a note of the details. Our official will get in touch with you.
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                      A
                      ayandeb
                      from Kolkata, West Bengal
                      Aug 9, 2018
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal, 700089
                      Website: www.apollopharmacy.in

                      Dear sir/madam,

                      The date was 7th of august, 2018.
                      I went to this medicine shop (Apollo pharmacy, lake town bus stand, lake town rd, lake town, kolkata, west bengal 700089) as requested for several medicines and supplements including cetanil-t, stalopam plus, d-protein and alcohol swabs with proper medical prescription for all the medicines dated july, 2018.

                      Now, firstly, the shopkeeper (Who told his name was debashish bhowmick) was initially reluctant to provide the medicines and was consistently shouting at his colleague, even as the colleage actually was working.

                      Now, when i requested strongly, he again shouted and asked his colleague why he is giving stalopam plus (Which is a medicine for sleep and is properly prescribed in the prescription for my 61 y/o mother).
                      He snatched the prescription from me and said this is 1 month old and have to bring a prescription of today if i want the medicine.

                      Then on strong protest from me and a fellow customer (Elderly lady, i dnt have the name), he called his supervisor, who after hearing the circumstances, also instructed him to give the medicine.

                      Now, the shopkeeper started all kinds of misbehaviour, including bad mouthing and stating that he will not give the doctor's name on the receipt of medicine, he wants my and my mother's mobile number and so on.

                      Finally, i was too tired and disgusted, and asked to keep his medicine and give the xerox copy of the prescription (Which i had to sign and submit to him previously). Then also, he refused and bad-mouthed and after lot of rucksus finally gave the prescription back and told his name (Though not sure whether its correct or not).

                      It was really painful to get such behaviour from an elderly person that too of a reputed brand like apollo pharmacy.

                      Bets regards,
                      Sep 11, 2018
                      Complaint marked as Resolved 
                      Apollo Pharmacy customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 11, 2018
                      Apollo Pharmacy Customer Care's response
                      Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-30 in your mail to enable us to address your concern on priority.
                      Amount is deducted but bill was not generated.
                      Still my amount not refunded yo me.

                      the shopkeeper was reluctant and refused to provide service in spite of providing proper medical prescription. - Comment #3180262 - Image #0
                      Apollo Pharmacy Customer Care's response, Aug 11, 2018
                      Verified Support
                      Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0818-31 in your mail to enable us to address your concern on priority.
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                        B
                        bchvssubbaiah
                        from Hyderabad, Telangana
                        Aug 8, 2018
                        Resolved
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                        Resolved

                        Address: 523333

                        C. Singaraiah who is working in apollo pharmacy in cumbum, prakasam dist, a. P. As supervisor, and he is not responding properly with customers and talking like what ever he wants. Iam b. Chinna venkata subbaiah, rtd., asi police, of cumbum, prakasam dist. Cell : [protected]
                        One i proache apollo pharmacy for purchaseing for some medicines, as use of bypass surgery patient, like b. P., diabeiatet, thariod, acosprin, cholestral, etc when i request the above said singaraiah while purchaing medicines to give offer as a governament employment giving my id number[protected],
                        But he said who was working as supervisor not giving proper answer and refused to give offer on purchasing on the medicines and also quareled and thiretend me saying go away from here and i have seen so many persons like u and his behaviour in displane on me. So pls take a action on him
                        Sep 10, 2018
                        Complaint marked as Resolved 
                        Apollo Pharmacy customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 09, 2018
                        Apollo Pharmacy Customer Care's response
                        We have made a note of the details. Our official will get in touch with you.
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                          R
                          R R Babu
                          Aug 7, 2018
                          Resolved
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                          Resolved

                          Address: East Godavari, Andhra Pradesh

                          Sir,
                          It has been noticed in apollo pharmacy located at korukonda road, near bijili ice factory, rajahmundry. Service of boys behavior and service is very slow. Always they are busy with calculations and stock checking.
                          Some times they are giving 10% discount and for the same item they are refusing. If we ask bill they will irritate us by taking much time to give bill.
                          Normally in other shops only two to three persons working effectively but here six to seven persons busy with their own work. For every item they are checking in system for stock and then start checking in racks.
                          As it is business effective please take necessary steps.
                          Thank q
                          Sep 10, 2018
                          Complaint marked as Resolved 
                          Apollo Pharmacy customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 09, 2018
                          Apollo Pharmacy Customer Care's response
                          Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-23 in your mail to enable us to address your concern on priority.
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                            D
                            Devang more
                            from Mumbai, Maharashtra
                            Aug 6, 2018
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            The complaint is regarding to apollo pharmacy medical which is near shivaji nagar, checknaka, thane 400604, below sai hospital.

                            First of all i want to know that is it ur policy that u should not give the medicines after 11:00 pm sharp

                            Because today i was moving in ur medical of the above mentioned address at 11:03 pm i was just to move in but alas i couldn't and there was a harsh reaction by the staff member. As i was going to move in, the staff member said with a very rude statement that the shop is closed and now u can't buy medicines anymore today as the system is closed down. N as i asked why his another rude reaction was he gone inside brought a table n brought the shutter of the shop down n said me to go.

                            But other times when we moved in n ur system was down or it was updating the staf[censored]se to enter all our medicinal information in a notebook and after the system was started they use to note it down. Other they also call the customers specially for the medicines.

                            But today at this moment the behavior of the staff was totally changed.

                            It's ur duty to fulfill all the needs of medicines to all your customers but today they shown their true colors n it was also a important medicine needed urgently for my dad but today he has to miss his dose because o[censored]r staff carelessness and negligence
                            Sep 9, 2018
                            Complaint marked as Resolved 
                            Apollo Pharmacy customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 09, 2018
                            Apollo Pharmacy Customer Care's response
                            Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-22 in your mail to enable us to address your concern on priority.
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                              I
                              irshad ahemad gokak
                              from Mysore, Karnataka
                              Aug 6, 2018
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560076
                              Website: Hi, I want to register a formal complaint against Apollo pharmacy located diagonally opposite to th

                              Hi,

                              I want to register a formal complaint against apollo pharmacy located diagonally opposite to the below address:
                              'l&t south city apartments, arekere mico layout 2nd stage, santrupthi nagar, jp nagar 7th phase, arekere, bengaluru, karnataka 560076' in regards to not attending customer while there were tons of them in the store completely ignoring me. As i called out them to provide me the medicines they kept ignoring me until i walk out of the store embarrassed and disappointed by this behavior of theirs. Kindly review this from your end and do consider this as a strong feedback from a valued customer who's been using your service for years.

                              Thanks and regards,
                              Irshad (Valued customer of apollo pharmacy)
                              Sep 6, 2018
                              Complaint marked as Resolved 
                              Apollo Pharmacy customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 06, 2018
                              Apollo Pharmacy Customer Care's response
                              Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-07 in your mail to enable us to address your concern on priority.
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                                G
                                gracerajini
                                from Bengaluru, Karnataka
                                Aug 5, 2018
                                Resolved
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                                Resolved

                                Address: 560032

                                Visited your appolo pharmacy for purchase of medicines we are frequent buyers, the lady during the billing the i gave my mobile number & informed there are points available please deduct the same she said there are no points available, i told her i have been receiving messages on the same please check the lady started screaming at the pitch of her voice & screaming, then she said 120 points are available & i have to pay 500 rs i had a gift card which had a balance of rs.166 told her swipe 166 from this card & balance from the other card, she swiped with one card the entire money & asked me to give the otp unfortunately my mobile was switched off i luckiliy had charger said please help me to plug in i will give you the otp, she again started screaming then my brother said please take back your medicine please pay back my money swiped she took back all the medicines & said you will receive refund tomorrow.

                                Please take necessary action on the lady she has really humiliated by giving mental torture in front of other customer i just want to understand if she is really qualified for the job or not
                                Sep 6, 2018
                                Complaint marked as Resolved 
                                Apollo Pharmacy customer support has been notified about the posted complaint.
                                Aug 05, 2018
                                Updated by gracerajini
                                To add on I have not been given the purchase bill even after paying the required money through cash
                                Aug 05, 2018
                                Updated by gracerajini
                                Really very worst experience this is not the first time this has been happening multiple times & still there is no action on this .

                                APOLLO IS NOT WORRIED ABOUT CUSTOMERS
                                Verified Support
                                Aug 06, 2018
                                Apollo Pharmacy Customer Care's response
                                Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0818-06 in your mail to enable us to address your concern on priority.
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