Apollo Pharmacy Complaints & Reviews

I wanted to let you know that, the workers who are working in apollo pharmacy which is located near karaikal new busstand is not responding properly. Not even one person is responsible there. Though there is an emergency situation they are simply roaming here and there and not properly responding the customers. I would like to share my personal experience here. I went to buy a cream there and i had a little kid in my hand waiting for more than 5 minutes. They not even came and asked what i am in need of. They simply checking computers and talking among themselves. I thought they are responding another customers but unfortunately the other customers also waiting so long. I lost my temper and asked for cream though they didn't asked me. They said wait we will look for that. After that response i have waited 10 more minutes and i shouted again and they got me that within a minute. This is not a one day problem there. I am highly distrubed by their attitude more than a year. I am complaing now because i have waited all these days that they will change but they are highly lazy. Kindly consider my complaint and atleast warn them to do their duty without any laziness.

I usually buy my medicines in rajahmundry (Near shyamala theatre) pharmacy. They write the products sold to us in white pages regular notebook. They don’t generate bills to the customer unless they demand. I asked the reason why there nt giving bill... He said he discounts are avail only for purchases above 200. So we write them on the white book nd giv discounts. Later at the end of the day we combine them to server billing.

Sir we from kakinada, bhanugudi junction, east godavari district, pin:533003, sir we are facing problem with your office staff. They are not accepting our bill through phone pay, and not encourage digital payments. But we got good response from medplus. We face the problem regularly in applo pharmacy, military road, bhanugudi, kakinada. They negligence not good for our applo pharmacy. Appolo pharmacy got bad reputation here. I am waiting for your response.

Sir i am purchasing apollo medicines since 2018, from your branches, nandakumar, purba medinipur, west bengal. They had given me your loyalty card. Usually i am purchasing from nandakumar branch for my family (Wife, son, me, daughter, son in law and grand daughter). I had a quarrel with them through phone. Then they told my account shows 60 rupees credit and me that the problem is rectified. Next day they told me they dont have internet to get my discount. I think they are not accounting your sale of medicines properly. Misusing your money. Please look into the matter and locate the culprits. But i am receiving your sms to my number [protected] regularly - m panda, retired head of govt sec school,.

Dear Sir/madam

I had purchased medicine of Rs. 1377.9/- from your Exotica, Ahinsa Khand-2, Indirapuram, Ghaziabad outlet on 22.08.2018. I requested your person to deduct 1000/- from Paytm and 377.9/- from credit card. Your person asked me paytm otp. After that he told me that sir please pay all the amount from card as bill generated thru card only. I paid all the amount Rs. 1377.9/- by my credit card. After that i have checked my paytm account then i found that my 1000/- has been deducted from Paytm to Apollo Pharmacy ( screen shot enclosed). I am requesting since 22.08.2018 to your said outlet to resolve the issue asap but no firm commitment received till date.

Being a old / loyal customer of your Pharmecy, i again request yuou to resolve the issue immediately.

Regards

Ravi Agrawal
[protected]
[protected]@gmail.com

Most humbly and respectfully i want to say that ur employee mr monu singh and manager mr puneet used rude language...
Firstly he said me that icici is not a corporate with you.
I was never expecting such a rude language
Details o[censored]r shaop given below
Branch omax palm gr noida
Dlno gbn-2006/20/000233 & 21/00233
Gstin 09aaaca5443n1zg
Reference number given below
Bill no 11491cs0019929
Ref no [protected]

Hi team,
I purchased a product apollo splint from apollo pharmacy at bachupally cross roads. It was damaged just after 2 minutes due to low quality, when i returned to apollo pharmacy they are not responding properly. Here after we could not trust any apollo product to purchase and also especially from apollo pharmacy. Generally i used to purchase minimum 500 pm from apollo pharmacy now i will switch to some other who will provide good quality.

Dear sir

I wish to inform you that today at 6.23pm approx my father, senior citizen, went to shop to buy medicine but the staff of the shop misbehaved with my father telling that he had stolen one medicine(human mixture).The other customer who was standing in shop told the staff that why they are giving wrong statement.They told the staff that you have forgotten that you have kept in the desk the medicine and you are blaiming the old person.Very very very bad behaved with my father.In future i will not buy any medicine from your shop if not taken proper steps of the staffs of your shop.

Snehangsu Sardar
Ref no [protected]
Bill no 13114crg0031626
Dt[protected]

This is with regards to the below mentioned branch of a apollo pharmacy. Rgm/as/206/f/08 sreeram nagar complex, tegharia, vip road, kolkata-700052 (Near-haldiram). The sales man are very rude and don't know how to behave with customers. Everytime whenever they are being asked to search for any medicine the sales man specifically doesn't check any medicine and simply say it's not in the stock this so not the first time this is a repeated issue and when we ask him to recheck he starts abusing. Every month we get a call from the apollo pharmacy to come and pick up medicines as they are available buy the moment we visit most of them are not available and the person who is usually at the counter in the morning mishaves and even after telling him repeatedly that we will complain he kept on misbehaving with us. I think the apollo management needs to address this else they will be loosing a lot of customer particularly from this shop...

I am a regular customer of Apollo Pharmacy, Indira Nagar, Adyar. On 11/08/2018 I purchased some medicines there and tried for the first time to pay via PAYTM for Rs. 187/-. As its showed 'failed transaction' I paid cash Rs. 100/- and utilised credit in my favour for the balance amount of Rs. 87/-. I now notice a withdrawal of Rs. 152.10 on that day in my SB account with Indian Bank, Adyar the following details: WITHDRAWAL TRANSFER PAYTM[protected]/paytm/ TRANSFER TO [protected].

I think this amount of Rs. 152.10 pertains to some other customer with the pharmacy (perhaps kept open on the paytm code bar screen there).

My bank informs that this amount is credited your account / your customer.

Kindly verify at your end and arrange to credit the amount to my account with the pharmacy.

The below address shopkeepers are very reckless and are not providing bills for the tablets purchased. They don't even care us if we request for a tablet, will not respond unless we shout loud. Just sit, relax and play with computer and mobile phones.

Apollo pharmacy - d. No.[protected], bus depot road, burhanpuram, khammam, telangana 507002

Worst experience with this store careless guys.

Order #[protected] ordered online on 19th august, yet no update on the status of the order. The online chatbox said it takes 48-72 hours for delivery which is almost over. Now the customer service lady (Leela) on [protected] says it takes 3-7 days to deliver. Have some sense of responsibility when delivering medicines. Mails sent to [protected]@apollopharmacy.org goes unanswered. How shameless can people be i fail to understand. Please send me my medicine or refund my money. Do not trouble people like this.

Today morning i visited your store in selaiyur branch near zion school and requested two strips of glyciphage 250mg tablets which costs at 20rs. I had a 100rs. Note only and your shopkeeper didn't had a change, i requested to accept card which she refused as she told me minimum 100rs. Transaction is required for card payment. Please look to improve your services.

I had been for your apollo pharmacy
Branch jigani - bangalore
Sy no 166, no.311/312p. No. Ca-9/a
They are not behaving well with costumers i was asking them for a toothpaste it was sealed out wen i asked why is it so they are like it comes like dat only and many imporoper way they are talking please care about your costumers..
This is the third time i felt bad about your service kindly behave nicely we pay there so it is your responsibility to respect everyone..
May you take care of this..
Hoping for the best.
Thank you...

I have made earlier complaint regarding non availability of medicine @ manjalpur vadodara
The same was discussed with mr. Anil mehta of your company.
Fortunately i lost his contact no. Hence unable to contact him over telephone

The same situation prevailing, no improvement so far.
I m customer since last 10 years.
My monthly billing is around rs.5000/-. The approach is also not proper.

Hi..
I am residing at tirupati and often get rejection from apollo pharmacy guys for discount. The reasons they tell_
1. Less than rs.200 no discount and no bill.
2. Post 10 pm no discount if you ask for bill for more than 200 purchased.
3. Certain category products viz. Fmcg products - soaps, talc, food products etc., no discount.

I just want clarity is the he above are instructed by apollo management or not.
A quick response is appreciated.

I purchase 11aug 2018 zemer ds1 medicine from Apollo pharmacy shopno 16 cso no 2 zone 13 patparganj delhi 110092 phone no 49874383
They taken twice payment by paytm and bill was only one after 4 days they does not return my money and they are saying apply kar do hum return kara denge . And they misbehave with me .
Is shop ke employee chor hai .

Till now I did not get return money .
[protected]. Rk sharma

Bijapur karnataka jalnagar branch the person who makes bill is so worst n the way he talk with coustomers is so bad this is the 3 time m saying him. No respect at all and for ur kind information the way he use computer is so bad he just hits the keyboard like mad... We just request u to convenience him n teach him how to talk take with parents n senior citizen. Or else i m ready to take action.

I have taken 4 tablets of taximo 200 in apollo pharmacy (Vasantha nagar, hyderabad) on 12th aug at 9:25 am and the person has charged 50rs for the tablet,
Later i came to know that the tablet is 40rs.
He has changed me an extra 10rs.
This shows the level of fraud taking place at your pharmacy (For the people who take loose tablets)
So i request you to take certain actions against the person

Respected sir,
I
With regards i want to draw your eyes towards apollo that all staffs selling irrationally and illegally h1 drugs. If any pharmacist stops them then they scold them and say that they can throw pharmacist out of pharmacy.
All assistant having no knowledge of schedule h1 sales irrationally.
All your drug inspector take money to allow this.