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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Dec 29, 2025
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Apollo Pharmacy reviews & complaints page 84

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K
KABIR SEPAI
from Kolkata, West Bengal
Nov 16, 2017
Resolved
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fake transaction

Address: Kolkata, West Bengal, 700103

Dear sir,
This is kabir sepai my gmail address is kabir. [protected]@gmail.com
Contact no. - [protected] this no. Attested by adhaar card.
My two transaction are completed for one billing amount rs. 160/-on paytm wallet payments.
This two transaction is deducted the same amount rs 160/-for one payment bill of apollo pharmacy counter shop, green park, kumrakhali, sonarpur station road.
Shop counter manager...
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Rawkie
from Hyderabad, Telangana
Nov 16, 2017
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Address: Hyderabad, Andhra Pradesh
Website: www.apollopharmacy.in

Just i have purchased 6 milo drinks around @12:40 in the night... But i have noticed that the product which i was purchased from apollo pharmacy was out of date... So please kindly take an action... Pharmacy is using cheap smelly plastic carry bags... I have noticed lot of times and explained about it but no use... I have each photograph to prove... So kindly respond... Thanking u
+4 photos
Dec 18, 2017
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Nov 16, 2017
Updated by Rawkie
Out of date products n skinny blue plastic carry bags for carrying ...lot to explain this is not a sufficient box to complain
Nov 16, 2017
Updated by Rawkie
Please kindly take severe action ... i[censored]r not ... I am goin for high
Verified Support
Nov 17, 2017
Apollo Pharmacy Customer Care's response
Matter highlighted by you is of great concern to us. We have made a note of the details. Request u to share ur contact details for us to look into it.
My machine display is shown on E1. what is mean by E1 and how solve.
Apollo Pharmacy Customer Care's response, Nov 23, 2017
Verified Support
Thanks for writing to us, We have made a note of the details. Request u to share ur contact details for us to look into it.
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    K
    Kondavaty premkumar
    from Hyderabad, Telangana
    Nov 15, 2017
    Resolved
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    Address: 500016

    This is k prem kumar. I have purchased insuman voil from apollo pharmacy (Opposite to greenlands, ameerpet, hyderabad) dated 16/09/2017 with batch no : 6f024a mfg 09.2016 & expiry date 08.2018 and noticed that it has fungus inside the bottle

    I reached the apollo pharmacy and informed the same to them, however they didn't care to respond and i have lodged a complaint in consumer complaints forum.

    I would like the higher management to take immediate action on this and would like see that these things are not repeated in future.

    The inferior quality drugs can be dangerous to patients and the persons involved in this negligence should be punished
    +2 photos
    Dec 21, 2017
    Complaint marked as Resolved 
    Apollo Pharmacy customer support has been notified about the posted complaint.
    Verified Support
    Nov 16, 2017
    Apollo Pharmacy Customer Care's response
    We are sorry for the inconvenience caused to you. We made a note of the details. Request u to share ur contact details for us to look into it.
    Nov 27, 2017
    Updated by Kondavaty premkumar
    My contact number is +91-[protected]
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      D
      Deepali_g77
      from Chirala, Andhra Pradesh
      Nov 10, 2017
      Resolved
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      Address: Hyderabad, Andhra Pradesh
      Website: Apollo pharmacy

      The apollo pharmacy branch in kukatpally hyderabad always refuses to do home delivery saying they do not have staff available. I think apollo should withdraw their franchise from them as they are not following standards of delivery and timelines as mentioned on the apollo website. There seem to be no quality checks on deliverables by apollo on customer centricity. It just forces customers to go to other pharmacies.
      My registered mobile number is [protected].
      Today also i wanted to order viscodyne d, tissue box and garnier fructis shampoo but they refused to do home delivery at rainbow vista apartments kukatpally saying they do not have staff.
      Dec 12, 2017
      Complaint marked as Resolved 
      Apollo Pharmacy customer support has been notified about the posted complaint.
      Verified Support
      Nov 11, 2017
      Apollo Pharmacy Customer Care's response
      We have made a note of the details. Our official will get in touch with you
      Nov 11, 2017
      Updated by Deepali_g77
      Long term solution provided by marketing and Apollo pharmacy at rainbow vista team appreciated. Thanks for the resolution.
      Thanks a lot for complaint resolution and offering me alternatives. Long term solution provided is appreciated.
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        A
        Atul Sai
        from New Delhi, Delhi
        Nov 10, 2017
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        excess amount charged

        Address: New Delhi, Delhi, 011
        Website: www.consumercomplaints.in/new_complaint

        Hello team,
        I purchased proluton depot injection 250mg from your vikas marg laxmi nagar delhi store towards bill no.11006mb0010396 and 11006cs0237420 as on 06.11.17 and 09.11.17 respectively and they charges rs. 210/- and rs. 143/- respectively for that.
        The same i told them they denied to accept their error.

        Both injections have the same batch numbers so please check and provide me difference amount asap. br...
        +2 photos
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        Bosey
        from Bengaluru, Karnataka
        Nov 10, 2017
        Resolved
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        Resolved

        never willing to give home delivery

        Address: Kolkata, West Bengal, 700017

        I live less than 1 minute walkfrom apollo pharmacy karaya road, park circus kolkata. I used to buy my medicine regularly from this store till last week. I needed insulin urgently and called them at 10 pm and asked them to deliver one pen and cartridge to my residence but he refused saying he had to go home and it was late. I requested saying he could close the shop and on the way home drop the medicine but he had same excuse. I am suffering...
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        radjiv
        from Hyderabad, Telangana
        Nov 9, 2017
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        Website: not ewebsite

        I had gone to buy disprin {acetylsalcylic acid } from the apollo pharmacy outlet at trimulgerry, secunderabad and i was surprised to hear from the counter sales boy that it has been long withdrawn from indian market. I am a physician and my phone no is [protected]. Pl rectify the error, as this is one of the oldest and time tested medicament available, for salvaging many medical emergencies in a domiciliary set up.
        Dec 13, 2017
        Complaint marked as Resolved 
        Apollo Pharmacy customer support has been notified about the posted complaint.
        Verified Support
        Nov 09, 2017
        Apollo Pharmacy Customer Care's response
        We have made a note of the details. Our official will get in touch with you
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          M
          M Lima Rose Jacob
          from Chennai, Tamil Nadu
          Nov 7, 2017
          Resolved
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          Address: Chennai, Tamil Nadu, 600106

          Apollo aminjikarai gives us medicine for past 11 years. We asked for 30/70 insulin vial, 1 pack. These vials have orange coloured ends. When i opened the pack i saw blue colored end. So i called up for clarification. They said it's right one. I was doubtful, called up 2 more times. They asked for photo on whatsapp. I sent. Then they said, what they had given was a wrong one. This is dangerous. How can they be so irresponsible.
          +1 photos
          Dec 15, 2017
          Complaint marked as Resolved 
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Verified Support
          Nov 08, 2017
          Apollo Pharmacy Customer Care's response
          Matter highlighted by you is of great concern to us. Request you to share your contact details to [protected]@apollopharmacy.in for us to look into it.
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            U
            uk_stanlean
            from Kulittalai, Tamil Nadu
            Nov 7, 2017
            Resolved
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            not providing needed tablet

            Address: Vellore, Tamil Nadu

            I am dr karthikeyan.. Working in govt hosp.. I send my wife to buy tablet liofen 10mg as i had persistent hiccups.. They told they will give only 10 tablet but i need only 4.. They refused to me four tablet.. We came without buying drugs.. Kindly take necessary action as this should not happen to anyone especially poor people with less money.. Who are they to decide how much tablet we should buy.. Waiting for good reply.. My mobile number...
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            suvrojit
            from Kolkata, West Bengal
            Nov 5, 2017
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            rules of discount

            Address: Chennai, Tamil Nadu, 700094

            Hello,

            This complaint is regarding the terms and conditions of corporate discounts that certain corporate employees can obtain from appollo pharmacy. On many occasions in hyderabad and kolkata, i have received corporate discount upon telling my employee id no but when i told the same to the appollo pharmacy branch in chak garia, kolkata, i was told i need to produc the physical id card. Nobody has ever asked for that before....
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            santosh Srivastava1704
            from Narasaraopet, Andhra Pradesh
            Nov 5, 2017
            Resolved
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            Address: Guntur, Andhra Pradesh, 522007

            Dear team

            I have purchased 2 revital bottle of 30 piece from your outlet at koretapadu, guntur andra pradesh against bill number 14139cs0170313 on 31-oct-17. When i open one of the two revital bottle i found fried peanuts inside the bottle. I have made two visits to your store but not received proper response. The copy of the bill is attach for reference.

            The selling of such type of product is illegal. I will wait for another 2 days for your response and wile file the case in consumer court against you and the brand revital. I will also shares the photograph of product, bill and photo of your shop in public domain for public interest. Request you to pls look into the case and change the product given to me.
            Thanks & regards
            Santosh srivastava
            [protected]
            +1 photos
            Nov 6, 2017
            Complaint marked as Resolved 
            Appollo team has come to my home and resolved the issue by replacement of product
            Apollo Pharmacy customer support has been notified about the posted complaint.
            Verified Support
            Nov 06, 2017
            Apollo Pharmacy Customer Care's response
            We have made a note of the details. Our official will get in touch with you
            Nov 06, 2017
            Updated by santosh Srivastava1704
            The matter is resolved by Apollo Pharmacy team. Thanks for quick redersal of matter
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              M
              mithusid
              from Delhi, Delhi
              Nov 1, 2017
              Resolved
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              Address: Faridabad, Haryana, 121007

              Hii team,
              M sudhir pathania, from faridabad.
              I have visited today in apollo pharmacy store at sector 15, faridabad... All was good, maintained, but still medicine is not available arount 4-5 months... I always says that please take this medicine then say sorry always.. Its wrong impact to me..
              I expected that this time may available but always disappointed.. So please i request dont refused consumers..
              Medicine name. Vencid dsr

              Thank you
              Sudhir pathania
              [protected]/[protected]
              Dec 3, 2017
              Complaint marked as Resolved 
              Apollo Pharmacy customer support has been notified about the posted complaint.
              Verified Support
              Nov 02, 2017
              Apollo Pharmacy Customer Care's response
              We have made a note of the details. Our official will get in touch with you
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                V
                Vishwanath Nittor
                from Bengaluru, Karnataka
                Oct 30, 2017
                Resolved
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                I am purchasing medicine in apolo pharmacy davanagere due to some personal reasons i could not able to purchase medicine from august 2016 on wards while in account in august 2016 the balance is rs 80/- when today i went purchase medicine they said only 7/- is the
                They it is because of gst.in my money is connected with.
                I want possible explanation otherwise i
                Definitely propagate against you.
                My no [protected]
                Nitturu vishwanath
                Dec 9, 2017
                Complaint marked as Resolved 
                Apollo Pharmacy customer support has been notified about the posted complaint.
                Verified Support
                Oct 31, 2017
                Apollo Pharmacy Customer Care's response
                We have made a note of the details. Our official will get in touch with you
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                  K
                  kak.mca
                  from Vijayawada, Andhra Pradesh
                  Oct 29, 2017
                  Resolved
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                  Address: 500089

                  Hi team,

                  My name: k. Ashok kumar,
                  Mobile number: [protected]
                  Apollo pahrmacy location: manikonda, near andhra bank, and manikonda post office.
                  Medicine seller name: ahmed or azhar, i forgot now but i can help you to find him.

                  Here, i would like to share about agresssive behavior of medicine seller. The incident might look like small to you, but if that type of aggressive people continues, it would definitely a negative remark for appollo pharmacy reputation.

                  I'm alone and i don't have anyone to support me at critical time at home. Hence, i myself went to apollo pharmacy in manikonda to purchase 3 metacin tablets. I asked in 2-3 shops before i reached to apollo pharmacy, but nowhere metacin was available.

                  At last, i reached to apollo pharmacy, and i asked for 3 tablets to one person called ahmad or azhar (Unfortunately, i forgot his name now), that seller told that he has only 6 tablets. Then i thought to purchase all the 6 tablets with the idea that i can use remaining 3 tablets later when the need comes.

                  Hence, i asked for the expiry date. The way he looked at me was so aggressive, and he replied aggressively saying like you go and buy outside. Don't i have right to ask for the expiry date? That time i reminded him saying like apollo pharmacy is not his own medical shop. He ignored me for 2-3 more minutes without giving tablets. When i asked him for the tablets again 2nd time, he has given those three tables to me. I could not buy 6 tablets since he didn't tell the expiry date.

                  With lot of angry on him in my mind, i told that i will give compaint on him. He is encouraging me to do that, and he was telling that he can give his phone number if i want. As i don't have patience to quarrel with him, i simply kept quiet and left the shop.

                  Request you to do needful to control his aggressiveness. I guess you need to train employees before deploying them into jobs. Those sellers should at-least know how to talk to customers.
                  Nov 30, 2017
                  Complaint marked as Resolved 
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 30, 2017
                  Apollo Pharmacy Customer Care's response
                  We have made a note of the details. Our official will get in touch with you
                  The workers do not have responsibility and they insulting customers
                  Apollo Pharmacy Customer Care's response, Nov 10, 2017
                  Verified Support
                  We are sorry for the inconvenience caused to you. We have made a note of the details. Please share me your contact details for us to look into it.
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                    S
                    sudhams
                    from Bengaluru, Karnataka
                    Oct 28, 2017
                    Resolved
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                    pharmacy guy careless behavior and cheating people without giving bill.

                    Address: 560032

                    Hi team,

                    I have a complaint to be made regarding the purchase that i made in apollo pharmacy. I went to the cbi road pharmacy in banglore 560032. I went there and ordered medicine of 728/- i have made payment with airtel money because there is a offer of digital thermometer. Person who is in pharmacy has not given the thermometer saying he does not have stock. I asked write on the bill that "you dont have stock, come collect...
                    +1 photos
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                    Pratik Rajvansh
                    from Mumbai, Maharashtra
                    Oct 24, 2017
                    Resolved
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                    Address: Ahmedabad, Gujarat, 380013

                    Hi,
                    My name is pratik rajvansh and residing at naranpura, ahmedabad. I am in pshyciatrist treatment for a while and i went to take a medicine with the doctor's priscription, but the i guy at the apollo pharmacy misbehaved and said that we need todays priscription and i asked them to call a doctor if you want to but the guy keep misbehaving in front of other customers and in front of my wife. I have a reputation in society and the apollo pharmacy guy just dig at my goodwill. Even i had an priscription and even i asked them to verify with the doctor they just pretend very rude. I did'nt find a chance to take a vedio of them misbehaving. But i hope that i will get some result by complaining on this forum.
                    Nov 25, 2017
                    Complaint marked as Resolved 
                    Apollo Pharmacy customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 25, 2017
                    Apollo Pharmacy Customer Care's response
                    Matter highlighted by you is of great concern to us. Request you to share your contact details to [protected]@apollopharmacy.in for us to look into it.
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                      S
                      somenath_b
                      from Kolkata, West Bengal
                      Oct 18, 2017
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                      Address: 700096

                      My phone number is [protected] and card no is [protected]. Total point accumulated in the card is 265. Today i went to shop and want to encash the point against purchase but the agent told same is not possible. I shown my identify by producing pan card and driving license and also told the phone number is available with me call and identify but agent start misbehaving.

                      From the stating the agent is not behaving properly at all.

                      This is not acceptable from reputed company. Want an apology from the shop owner.
                      Nov 20, 2017
                      Complaint marked as Resolved 
                      Apollo Pharmacy customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 20, 2017
                      Apollo Pharmacy Customer Care's response
                      Matter highlighted by you is of great concern to us. Request you to share your contact details to [protected]@apollopharmacy.in for us to look into it.
                      Oct 20, 2017
                      Updated by somenath_b
                      My contact details mentioned on text body and Shop is located at Brahmapur Badamtala Kolkata 700096.
                      Oct 29, 2017
                      Updated by somenath_b
                      Hi,

                      Not yet received any reply yet.
                      Complain is about madhapur apollo pharmacy
                      When i told him i dont have change he just told me to leave the store and dont take tablets.
                      I want to cancel order, order I'd[protected]
                      I tried to contact apollo, so response of my email request. When will my refund process after cancellation.
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                        N
                        naveenakorutla
                        from Karimnagar, Telangana
                        Oct 16, 2017
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                        Address: Karimnagar, Andhra Pradesh, 505326

                        Dear sir,
                        Sales consultants at korutla branch are very rude towards customers.
                        Making comments on ladies and also behaving very rash towards senior citizens.
                        This is to your notice, that please make an action on all the sales consultants over there.
                        As we are your honest customers and are regular to this outlet.
                        This type of comments are repeating contionously.
                        Thanking you sir.
                        Nov 17, 2017
                        Complaint marked as Resolved 
                        Apollo Pharmacy customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 17, 2017
                        Apollo Pharmacy Customer Care's response
                        Matter highlighted by you is of great concern to us. Request you to share your contact details to [protected]@apollopharmacy.in for us to look into it.
                        Order placed 4 hrs prior and deliverd after 3 constant reminder. Its been continous lack of service. And the officials give constant excuses eighter be it unavailability of delivery boy or non-avaliblity of products.
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                          nagendraguptap
                          from Bengaluru, Karnataka
                          Oct 15, 2017
                          Resolved
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                          Resolved

                          Address: Chitradurga, Karnataka, 577522

                          On 05.10.2017, i have purchased some medicines from apollo pharmacy, seshadripuram bangalore. Bill nos are 15933cc0012431 & 12432.in bill no 12431 neurobion forte tab 90qty billed only 70 quantity given.in bill no 12432 becousules caps 30 billed only 28 were given. I have complained on 06.10.17 through toll free number. I couldn't receive any reply. Herewith i am enclosing copies of bills purchased for ur reference. We have got high regards to apollo pharmacy. Pl resolve my complaint.
                          P. Nagendra guptha.
                          +2 photos
                          Nov 16, 2017
                          Complaint marked as Resolved 
                          Apollo Pharmacy customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 16, 2017
                          Apollo Pharmacy Customer Care's response
                          We are sorry for the inconvenience caused to you. We have made a note of the details. Request you to share your contact details for us to look into it.
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                            Ramachandran G
                            from Bengaluru, Karnataka
                            Oct 14, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            There has been double payment through phonepy application vide below transaction details,
                            First: C1710141809467491290211
                            Through my SIB debit visa card and
                            Second: C171014814425083340294
                            through phonepy vallet
                            for the same order no:[protected].
                            Kindly pay/remit the extra Rs.400 to my phonepy vallet.
                            G.Ramachandran
                            Nov 18, 2017
                            Complaint marked as Resolved 
                            Apollo Pharmacy customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 17, 2017
                            Apollo Pharmacy Customer Care's response
                            Matter highlighted by you is of great concern to us. Request you to share your contact details to [protected]@apollopharmacy.in for us to look into it.
                            Oct 18, 2017
                            Updated by Ramachandran G
                            Dear sir,
                            Double payment through phonepy to apollo application vide below transaction details,
                            Ist vide c1710141809467491290211
                            From my direct south indian bank debit card via phonepy application to apollo for order no.[protected].
                            Iind vide c171014814425083340294 to phonepy and to apollo for same order no.[protected]. Request for crediting to my phonepy rs.400 which was paid... As my request for the same to both of them independently is pending for last one week.

                            G. Ramachandran mob no.[protected]
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