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Apollo Pharmacy Complaints & Reviews

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Updated: Nov 6, 2025
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Apollo Pharmacy reviews & complaints page 88

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J
Jatinder13
from Jandiala Guru, Punjab
Jun 20, 2017
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Medicines

Address: New Delhi, Delhi, 110076
Website: www.apollopharmacy.in

Sir, i had ordered medicines on 15th june, 2017 and was supposed to get my order on the next day through your courier service as i had payed for it. But it's been 5 days since then and i have not received anything. Moreover the tracking page shows in transit without any particular date of delivery or dispatch. Also the phone number of your courier boy is switched off sinch the beginning (‭[protected]‬) and there is no answer from your...
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akash64259
from Bengaluru, Karnataka
Jun 14, 2017
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Trying to sell more medicine than what prescribed.

Address: 560066
Website: www.apollopharmacy.in

Recently i went to apollo pharmacy in beml layout, brookefield, bangalore. The doctor prescribed me 10 doses of biorich-forte. But the shopkeepers at the apollo pharmacy aforementioned said i will have to buy a complete strip which contains 15 doses or otherwise i can't buy. I think this is against our rights as consumers. Nobody can't forcefulle sell us products that we don't want to buy....
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Kallur
from Hyderabad, Telangana
Jun 12, 2017
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Bill never given

Address: Hyderabad, Andhra Pradesh, 500083
Website: Apollo customer care pharmacy

Your staff at apollo pharmacy dammaiguda.. Rangareddy.. Hyderabad.. 500083.. Opposite to heritage supermarket are always reluctant to give a bill after purchase. They avoid giving the bill on some pretext or the other and also have the audacity to say that we can go ahead and complain..in fact a notice on the door says... Ask for a bill. The matter may be looked into....
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malikhemant
from Noida, Uttar Pradesh
Jun 10, 2017
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Address: Faridabad, Haryana, 121002

I purchased medicine netlix sr from apollo pharmacy sec - 15 faridabad on 3rd jun 2017. It was totally in effective. I thought it may be ineffective because of dosage is not sufficient for me. But by chance i bought same medicine from local chemist close to my house and it worked well.

Same thing happened to me with same medicine 3-4 months back when i bought same medicine from apollo and it did not worked.

So i am of feeling the this medicine netlix sr which is being sold at apollo pharmacy has some issue. This may not be genuine medicine or some other issues.

When it happened with me few months back, i stopped buying this medicine from apollo store. But last week because of shortage of medicine i unfortunately bought it from there. So i am disappointed that buying from stores like apollo is not reliable.

Please look into this matter as it is serious. My bp was uncontrolled during 2-4 days i took this medicine. It is huge risk.

Regards,
Hemant
+1 photos
Jul 18, 2017
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2017
Apollo Pharmacy Customer Care's response
We regret the inconvenience caused. Kindly share your contact details for us to get in touch.
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    nidhi1965
    from Gurgaon, Haryana
    Jun 7, 2017
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    Return of excess payment collected through Paytm

    Address: New Delhi, Delhi, 110034

    My wife Dr Nidhi mathur had purchased medicines from Apollo Pharmacy locate at JP Market Pitampura Delhi-34, on 29/05/2017 and made payment through Paytm at20.05.15 for rs 418.30.
    The person at the counter said that we have not recieved the paymant please transfer again, beliving him she transfered again the same amount at 20:05:57.
    On checking the mail recieved from paytm we find that the payment has been deducted twice.the...
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    Safiya Fatima
    from Bengaluru, Karnataka
    Jun 7, 2017
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    Sold empty box of medicine

    Address: Bangalore, Karnataka, 560006

    I had bought a box of the medicine ginette 35 on 4th june from apollo pharmacy in marappa garden, bangalore from the salesperson prasanna. I was given an empty box. I was supposed to take the pill on the 5th day of my menstrual cycle which was yesterday on 6th june, & that's why i did not have to open the box until yesterday. I didn't keep the bill either till 2-3 days because i had no intention of returning it. Last night when i opened the...
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    Snehyadav
    Jun 6, 2017
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    Resolved

    Address: 122003

    Dear sir/madam,

    I have bought a breast pump (Pigeon) from apollo pharmacy at sector 56, gurugram. When i reached home, i found that my husband also bought the same. I went back to the shop to return the same (With in an hour) completely intact, but they denied saying that they cannot give back cash...
    Kindly look in this as the amount is rs 2350/-.
    I feel very harassed. Hope to get help from you.
    Jul 8, 2017
    Complaint marked as Resolved 
    Apollo Pharmacy customer support has been notified about the posted complaint.
    Verified Support
    Jun 07, 2017
    Apollo Pharmacy Customer Care's response
    We regret the inconvenience caused. Kindly share your contact details for us to get in touch.
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      A
      Alokesh Ghosh
      from Bengaluru, Karnataka
      Jun 5, 2017
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      Address: 560066

      Today i went to an apollo pharmacy at beml layout 160 ground floor 4th main beml layouts, thubarahalli in bengaluru and i purchased rupees 929.70 and i wanted to use my two iho's pharmacy package. So i gave my two vouchers (500+500) to them but from apollo customer care informed me that this is not valid voucher. I can't understand weather these vouchers are valid or not. Attachment of two vouchers and bill are submitting here. Alokesh ghosh. Id-pb36349682
      +2 photos
      Jul 7, 2017
      Complaint marked as Resolved 
      Apollo Pharmacy customer support has been notified about the posted complaint.
      Verified Support
      Jun 06, 2017
      Apollo Pharmacy Customer Care's response
      We regret the inconvenience caused. Kindly share your contact details for us to get in touch.
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        S
        from Kota, Rajasthan
        Jun 4, 2017
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        Complaint

        Address: Visakhapatnam, Andhra Pradesh, 530013

        Dear sir
        I would like to bring your notice that I have been purchasing medicine since 2 years from your Apollo stores. To day i have bad experience that in your resuvanepalem, opposite indian oil petrol bunk, vizag. Asuseval i asked for medicine, and every time I used to get discount but this time they rejected to give discount and they behaved rudly.please look in to this matter and do the needful....
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        Anil Reddy Mandala
        from Hyderabad, Telangana
        May 31, 2017
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        Address: 500008

        Yesterday, I had purchased an item from apollo pharmacy the people's who are staying in counter not giving bills and they are behaving rash to the customer's. We won't provide bills for single items. This is not the correct way to have the peoples in counter. Apollo is very big reputation pharmacy please don't decrease by your self by decrease yourself by keeping this type of people's
        Jul 2, 2017
        Complaint marked as Resolved 
        Apollo Pharmacy customer support has been notified about the posted complaint.
        Verified Support
        May 31, 2017
        Apollo Pharmacy Customer Care's response
        We regret the inconvenience caused. Kindly share your details for us to get in touch.
        May 31, 2017
        Updated by Anil Reddy Mandala
        [protected]
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          Manidhar Parvatam
          from Mumbai, Maharashtra
          May 28, 2017
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          Not able to provide bill

          Address: Chennai, Tamil Nadu, 500094

          Dear sir, /Madam,

          Iam working for L&T and my wife purchased medicines just dee drops and other medocines on 26 May, 17 evening.

          Apollo pharmacy at mugalivakkam, near kedar hospital unable to generate bill as they informed software upgradation.

          When requested I need manual bill also they said they cannot provide.

          I need apply for reimbursement claim for processing.

          For...
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          narasaiah sunkara
          from Ponnur, Andhra Pradesh
          May 15, 2017
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          Address: Nalgonda, Andhra Pradesh, 508206

          Q
          We both are regular customers and old aged73 years and 64 years at kodad old pharmacy shop at huzurnagar xroads.
          My mobile no for opening of medicines purchasing is [protected].
          On 4or 5 days back one by name krishna a
          Boyfor bringing medicines to house were. Brought "telma h 40"for bp and in turn he brought "telma h 40+12.5 mg tablets sheet 30 tabs sheet which is rejected by me and asked to get correct"telma h 40"
          He could not bring till. Now as on[protected].51pm. If any thing happens, you people are held responsible for not bringing correct medicines as asked by me
          Sunkaran
          Narasaiah sunkara
          Mibile[protected]
          H. No 4-139/1
          Jayanagar south
          Kodad
          Pin 508206
          [protected]@gmail.com
          Jun 15, 2017
          Complaint marked as Resolved 
          Apollo Pharmacy customer support has been notified about the posted complaint.
          May 15, 2017
          Updated by narasaiah sunkara
          Till now on[protected].03pm, the medicines not supplied by Krishna of Apollo pharmacy at kodad

          Verified Support
          May 15, 2017
          Apollo Pharmacy Customer Care's response
          We have made a note of the details. Our official will get in touch with you.
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            K
            krishnavaluroutu
            from Chennai, Tamil Nadu
            May 11, 2017
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            Resolved

            Address: 600097
            Website: www.apollopharmacy.in

            Hi team,
            I have apollo subscription card bearing serial number [protected], i frequently purchase medicines from your store. Whenever i show the above subscription card for discount, the store keeper says the discount will applied only on next purchase. The address of the store is b2/72 rajiv gandhi salai, chennai. Kindly let me know the exact discount policy.
            Jun 12, 2017
            Complaint marked as Resolved 
            Apollo Pharmacy customer support has been notified about the posted complaint.
            Verified Support
            May 12, 2017
            Apollo Pharmacy Customer Care's response
            We regret the inconvenience caused. We have noted your concern. Kindly share your details for us to get in touch.
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              H
              Harish Kumar K M
              from Bengaluru, Karnataka
              May 9, 2017
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              Resolved

              Address: Bangalore, Karnataka, 560066
              Website: Apollo Pharmacy

              Hi, Apollo pharmacy sold the blood sugar testing instrument "Apollo Pharmacy Blood Glucose Monitoring System " but now from past 3 weeks there are no strips available in any of your stores.. I checked multiple stores in Whitefield, Bangalore and Chandra Layout also in couple of other stores in Bangalore. None of these stores is having the strips. If you guys are not going to provide the strips for testing, please take back the instrument and refund the money, as without strips your instrument is useless.
              Jun 10, 2017
              Complaint marked as Resolved 
              Apollo Pharmacy customer support has been notified about the posted complaint.
              Verified Support
              May 10, 2017
              Apollo Pharmacy Customer Care's response
              We are sorry for the inconvenience caused to you. We have made a note of the details. Please share me your contact details, Our official will get in touch with you and replace the Blood Glucose Monitoring System or arranage the strips immedately at your nearest store.
              Apollo Pharmacy refusing to cut medicine leaf. Even if I need 2/3 tablets, I am forced to buy entire medicine leaf and this happened today. Not just with these, I have observed this for many others.
              Apollo Pharmacy Customer Care's response, Jun 7, 2017
              Verified Support
              We regret the inconvenience caused. Kindly share your contact details for us to get in touch.
              Apollo Pharmacy refusing to cut medicine leaf. Even if I need 2/3 tablets, I am forced to buy entire medicine leaf and this happened today. Not just with these, I have observed this for many others.
              Apollo Pharmacy Customer Care's response, Jun 7, 2017
              Verified Support
              We regret the inconvenience caused. Kindly share your contact details for us to get in touch.
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                U
                Uditi Kundu
                from Kolkata, West Bengal
                May 6, 2017
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                Misbehaviour of Apollo bag more shop, kanchrapara, 743145

                Address: North 24 Parganas, West Bengal, 743145

                Sir today I visited your bag more, kanchrapara shop for buying two medicine s. The concerned dealing staff refused to give me bill as I request ed him to write my wife s name in patients name category. Sir I am a SBI employee. We have corporate tie up with Apollo. That not only misbehaved with me but refused to give me medicine. Not only him another guy sitting near him started to shout. You can see all this through CCTV footage s. That same...
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                Er Mohammed Qasim
                from Visakhapatnam, Andhra Pradesh
                May 5, 2017
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                Resolved

                Address: 500028

                I have ordered my medicines 3 days ago and the customer representative replied after 2 days n said he will bring the tablets but not all as they r not available then i responded that i will come to the pharmacy n pick them and he said he sill keep it ready. And i asked which time would better they said it is open 24 hours but when i went at 11 o clock night after 2 days he replied he doesnt have details and he said to come after 1 hour and after one hour when went back he was so busu thay he didnt even replied me. I left the pharmacy without medicines and buy from another pharmacy from one of hospitals near mehdipatnam. Very bad service and slow and late response to the customer
                Jun 5, 2017
                Complaint marked as Resolved 
                Apollo Pharmacy customer support has been notified about the posted complaint.
                Verified Support
                May 05, 2017
                Apollo Pharmacy Customer Care's response
                We regret the inconvenience caused. We have noted your concern. Kindly share your details for us to get in touch.
                Today as per doctor prescription I require 15 tablets of stugeron. But Apollo pharmacy compelled to take 25 tablets full strip against bill notin[protected]
                Apollo Pharmacy Customer Care's response, Jun 7, 2017
                Verified Support
                We regret the inconvenience caused. Kindly share your contact details for us to get in touch.
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                  R
                  ramya patnaik
                  from Visakhapatnam, Andhra Pradesh
                  May 2, 2017
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                  Resolved

                  Selling expired products

                  Address: 530016

                  Recently i bought hajmola, glucon-D and Zonda thilsmath in Apollo pharmacy in akkayyapalem infront of Shiva Rama sweets shop. They sold glucon-D of 2 years back product. After coming home i realised it was expired n taken back to pharmacy n the person started arguing that we purchased on our own wish so he won't refund it. Very poor service. Degrading your company fame.please take action....
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                  M
                  Manhar2017
                  from Delhi, Delhi
                  Apr 29, 2017
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                  Resolved

                  Apollo glucometer strips

                  Address: Vadodara, Gujarat, 390019
                  Website: www.apollopharmacy.in

                  I have purchased Apollo glucometer to monitor blood glucose 1year back.

                  At present we are not getting glucose strips any where in Vadodara, though I am searching almost all apollo pharmacies across Vadodara.

                  Please arrange to refund my glucose meter money or arrange to change glucometer brand because I couldnt get apollo glucose strips for the last Six month.

                  Thanks & Regards
                  Manhar K Makwanabr...
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                  Sirajloharu
                  from Etawah, Uttar Pradesh
                  Apr 29, 2017
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                  Resolved

                  Address: Jaipur, Rajasthan, 302023
                  Website: www.apollopharmacy.com

                  This is disgusting I have done complaint online talked to the representatives many time and given the assurance that I will get my refund soon but after more then one week I am still waiting for a refund..
                  I have make payment through airtel money and the vendor told me that he did not get the amount in His account so he can't give me the medicine.. in the middle of night when the medicines are needed this urgent that foolish vendor was denying to give me medicine.. now there is no news of me getting my refund back.. what a digital India this is.. hopeless store Apollo pharmacy.. I would not RECOMMEND this medical store to anybody..
                  Jun 3, 2017
                  Complaint marked as Resolved 
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Verified Support
                  May 03, 2017
                  Apollo Pharmacy Customer Care's response
                  We regret the inconvenience caused. We have noted your concern. Kindly share your details for us to get in touch.
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                    U
                    Uday Vanu das gupta
                    from Kolkata, West Bengal
                    Apr 28, 2017
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                    Resolved

                    Sweetener

                    Address: Kolkata, West Bengal, 700052
                    Website: [email protected]

                    I am a regular customer needing 4x100 pouches/month. Every time i'm insisting for these packs, i'm always provided with a pack of 25x16 pouches which costs me ₹35x16=₹560 as against ₹122x4=₹488 the difference of ₹78/month. Will the marketing manager be kind enough to address this problem please.
                    The specific shop is on vip road in kolkata opposite haldiram phone # [protected]/[protected]
                    This is happening for past...
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