Apollo Pharmacy Complaints & Reviews

This is k prem kumar. I have purchased insuman voil from apollo pharmacy (Opposite to greenlands, ameerpet, hyderabad) dated 16/09/2017 with batch no : 6f024a mfg 09.2016 & expiry date 08.2018 and noticed that it has fungus inside the bottle

I reached the apollo pharmacy and informed the same to them, however they didn't care to respond and i have lodged a complaint in consumer complaints forum.

I would like the higher management to take immediate action on this and would like see that these things are not repeated in future.

The inferior quality drugs can be dangerous to patients and the persons involved in this negligence should be punished

The apollo pharmacy branch in kukatpally hyderabad always refuses to do home delivery saying they do not have staff available. I think apollo should withdraw their franchise from them as they are not following standards of delivery and timelines as mentioned on the apollo website. There seem to be no quality checks on deliverables by apollo on customer centricity. It just forces customers to go to other pharmacies.
My registered mobile number is [protected].
Today also i wanted to order viscodyne d, tissue box and garnier fructis shampoo but they refused to do home delivery at rainbow vista apartments kukatpally saying they do not have staff.

I had gone to buy disprin {acetylsalcylic acid } from the apollo pharmacy outlet at trimulgerry, secunderabad and i was surprised to hear from the counter sales boy that it has been long withdrawn from indian market. I am a physician and my phone no is [protected]. Pl rectify the error, as this is one of the oldest and time tested medicament available, for salvaging many medical emergencies in a domiciliary set up.

Apollo aminjikarai gives us medicine for past 11 years. We asked for 30/70 insulin vial, 1 pack. These vials have orange coloured ends. When i opened the pack i saw blue colored end. So i called up for clarification. They said it's right one. I was doubtful, called up 2 more times. They asked for photo on whatsapp. I sent. Then they said, what they had given was a wrong one. This is dangerous. How can they be so irresponsible.

Dear team

I have purchased 2 revital bottle of 30 piece from your outlet at koretapadu, guntur andra pradesh against bill number 14139cs0170313 on 31-oct-17. When i open one of the two revital bottle i found fried peanuts inside the bottle. I have made two visits to your store but not received proper response. The copy of the bill is attach for reference.

The selling of such type of product is illegal. I will wait for another 2 days for your response and wile file the case in consumer court against you and the brand revital. I will also shares the photograph of product, bill and photo of your shop in public domain for public interest. Request you to pls look into the case and change the product given to me.
Thanks & regards
Santosh srivastava
[protected]

Hii team,
M sudhir pathania, from faridabad.
I have visited today in apollo pharmacy store at sector 15, faridabad... All was good, maintained, but still medicine is not available arount 4-5 months... I always says that please take this medicine then say sorry always.. Its wrong impact to me..
I expected that this time may available but always disappointed.. So please i request dont refused consumers..
Medicine name. Vencid dsr

Thank you
Sudhir pathania
[protected]/[protected]

I am purchasing medicine in apolo pharmacy davanagere due to some personal reasons i could not able to purchase medicine from august 2016 on wards while in account in august 2016 the balance is rs 80/- when today i went purchase medicine they said only 7/- is the
They it is because of gst.in my money is connected with.
I want possible explanation otherwise i
Definitely propagate against you.
My no [protected]
Nitturu vishwanath

Hi team,

My name: k. Ashok kumar,
Mobile number: [protected]
Apollo pahrmacy location: manikonda, near andhra bank, and manikonda post office.
Medicine seller name: ahmed or azhar, i forgot now but i can help you to find him.

Here, i would like to share about agresssive behavior of medicine seller. The incident might look like small to you, but if that type of aggressive people continues, it would definitely a negative remark for appollo pharmacy reputation.

I'm alone and i don't have anyone to support me at critical time at home. Hence, i myself went to apollo pharmacy in manikonda to purchase 3 metacin tablets. I asked in 2-3 shops before i reached to apollo pharmacy, but nowhere metacin was available.

At last, i reached to apollo pharmacy, and i asked for 3 tablets to one person called ahmad or azhar (Unfortunately, i forgot his name now), that seller told that he has only 6 tablets. Then i thought to purchase all the 6 tablets with the idea that i can use remaining 3 tablets later when the need comes.

Hence, i asked for the expiry date. The way he looked at me was so aggressive, and he replied aggressively saying like you go and buy outside. Don't i have right to ask for the expiry date? That time i reminded him saying like apollo pharmacy is not his own medical shop. He ignored me for 2-3 more minutes without giving tablets. When i asked him for the tablets again 2nd time, he has given those three tables to me. I could not buy 6 tablets since he didn't tell the expiry date.

With lot of angry on him in my mind, i told that i will give compaint on him. He is encouraging me to do that, and he was telling that he can give his phone number if i want. As i don't have patience to quarrel with him, i simply kept quiet and left the shop.

Request you to do needful to control his aggressiveness. I guess you need to train employees before deploying them into jobs. Those sellers should at-least know how to talk to customers.

Hi,
My name is pratik rajvansh and residing at naranpura, ahmedabad. I am in pshyciatrist treatment for a while and i went to take a medicine with the doctor's priscription, but the i guy at the apollo pharmacy misbehaved and said that we need todays priscription and i asked them to call a doctor if you want to but the guy keep misbehaving in front of other customers and in front of my wife. I have a reputation in society and the apollo pharmacy guy just dig at my goodwill. Even i had an priscription and even i asked them to verify with the doctor they just pretend very rude. I did'nt find a chance to take a vedio of them misbehaving. But i hope that i will get some result by complaining on this forum.

My phone number is [protected] and card no is [protected]. Total point accumulated in the card is 265. Today i went to shop and want to encash the point against purchase but the agent told same is not possible. I shown my identify by producing pan card and driving license and also told the phone number is available with me call and identify but agent start misbehaving.

From the stating the agent is not behaving properly at all.

This is not acceptable from reputed company. Want an apology from the shop owner.

Dear sir,
Sales consultants at korutla branch are very rude towards customers.
Making comments on ladies and also behaving very rash towards senior citizens.
This is to your notice, that please make an action on all the sales consultants over there.
As we are your honest customers and are regular to this outlet.
This type of comments are repeating contionously.
Thanking you sir.

On 05.10.2017, i have purchased some medicines from apollo pharmacy, seshadripuram bangalore. Bill nos are 15933cc0012431 & 12432.in bill no 12431 neurobion forte tab 90qty billed only 70 quantity given.in bill no 12432 becousules caps 30 billed only 28 were given. I have complained on 06.10.17 through toll free number. I couldn't receive any reply. Herewith i am enclosing copies of bills purchased for ur reference. We have got high regards to apollo pharmacy. Pl resolve my complaint.
P. Nagendra guptha.

There has been double payment through phonepy application vide below transaction details,
First: C1710141809467491290211
Through my SIB debit visa card and
Second: C171014814425083340294
through phonepy vallet
for the same order no:[protected].
Kindly pay/remit the extra Rs.400 to my phonepy vallet.
G.Ramachandran

I had purchased apollo pharmacy blood glucose monitoring system. The problem was due to non availability of blood glucose strips. Whenever i tend to approach apollo pharmacy the sales person tend to reply me the the product was not available, the product was in demand, the manufacture had stopped the product.., etc.. I am very much depressed with the kindly of reply. A company came up with an product in market and then saying the spare was not available is so bad.

Sirmy name is afifa nowreen from sangareddy town, sir iam regular customer of apollo pharmacy
My mom is diabetic patient, she has to take a 8-10 medicines per day, actually here in sangareddy town at old bus stand branch of apollo pharmacy they are not giving a correct discount for the customers as we know you provide a 10% discount on medicine not flat they are correpeting and the customers who doest know about these 10% discount they are not giving discount to them if i told them to give discount they are fighting and saying abusing words that take medicine on another store for every month i have to visit twice there for example i have toke medicines of rs 500 they have to give 50rs but they are giving 25 -35rs sir please take an action on them. Thankyou

Bill#15554cs0084411; date[protected]
Have been purchasing medicines from apollo for the last many years. This morning i was forced into taking whole strips of medicine for which i needed only 05 in number. Incase a medicine is prescribed for a certain number of days and a dosage, none can be forced to take more than the required amount.

This is unacceptable and the sales man was rude and uncouth. I request you to please look into this and take serious action against him immediately.

Today at around 8.20 pm i made a call to. Apollo pharmacy green park, sonarpur station road kolkata 700103 for home delivery of medicine. The person who took the call inmediately refused the home delivery stating the amount was less than rs 300. I called the pharmacy again telling them i was sick and needed the medicine yet they refused again. Though the amount was less than rs 300 but it was more than rs 230. I checked the apollo pharmacy website and it stated that minimum amount for home delivery was rs 200. Since the medicine were required i had to go and purchase the medicine from the store despite being sick and alone at home. Since the opening of this pharmacy i have spoken over rs 30, 000 (Thirty thousand only) on medicines and this is the support i get. Shame on apollo pharmacy who are blatantly cheating the common customers. I want the errant persons made accountable and punished. The store is less than 100 meters from my residence. The bill amount was rs 238/- and apollo pharmacy no called was [protected]

Thanks and regards
Diptiman chakravorty

Dream park apartments
D2r 4 b 1
Sonarpur station road
Kolkata 700103
Mobile:[protected]

I have purchased isuman injection viol on16.09.2017 bearing batch no6f024amfg09.2016expire date08.2018. Ikept in fregide
R as ian having stock of insulin. Yester day i want to use the same but to my surprise it contains black particles balls at be fungus in it. I want to complaint the same to drug controller office as well health minister to tackle correct action in this matter as u r supplying inferior quality drugs which will be dagerious to patients consuming them. Before thet iam lodging compliant to u to take in future and to compensate me the mental tension and monitory loss. Hope u will take immmeadiate actin in this complaint. I am ex singer manager union bank of india begumpet. Hyderabad.

I have purchased a humalog mix 25 cartridge on with lot no c677101, mfg date 07/2016, expiry date 06/2019 on 20.9.17. The material was spurious and spoiled but they denied to change it after repeated request. I purchased it from apollo pharmacy near kalyani main station. They also harassed me a lot and rather insisted me to use it while it could not be used at all after 2 times use with great effort. The insulin had a curdy precipitation in side the vial. Now i need a stern action against it.

Mrp of product isrs36.10 and they sale it on same amount. When i ask for the bill they gave me bill of rs32.90. When i asked about the difference they told software is not updated. For your reference images are attached. I need urgently so i dont have other option. Kindly take the appropiate action against culpits

Address of pharamcy
Apollo pharamcy, bts layout arakare-560076