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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Dec 29, 2025
Complaints 2015
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Apollo Pharmacy reviews & complaints page 91

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D
Deepa Damodaran Thakkar
from Mumbai, Maharashtra
Jan 21, 2017
Resolved
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Address: Mumbai City, Maharashtra, 400068
Website: consumer complaint

Dear Sir/Mam,
It is extremely annoying, your branch at dahisar east, c.s. road is not provide discount even though we are having corporate plans with HDFC card.
Whereas we are getting discounts at thane west, shivaji nagar near mulund check naka with the same card.
The branch people at dahisar does not know to operate the computer system.
Please keep educate people at dahisar branch . If any query you can call at [protected]...
Mar 27, 2017
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2017
Apollo Pharmacy Customer Care's response
Apologies for the unpleasant experience, Thank you for sharing your contact details. One of our offical will connect with you shortly and assist you.
Verified Support
Feb 22, 2017
Apollo Pharmacy Customer Care's response
Dear ctrmplrm, We regret the inconvenience caused. We have noted your concern. Kindly share your details for us to get in touch with you
Dear Sir,

I requested a consolidate medical bill from the Chengalpattu branch for the year[protected].

But they said that the system was changed and we cant provide it.

Now it is very difficult for the claim, since your regular bill are getting erased and printing also not clear.

Please help to get the things asap.
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    P
    PravasTechM
    from Bengaluru, Karnataka
    Jan 21, 2017
    Resolved
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    Lip care strawberry with vitamin e

    Address: Bangalore, Karnataka, 560037

    Sir, I am regularly using Apollo Lip Care Strawberry With Vitamin E Lip Balm.
    It Is one of the best lip balm i have ever used before. I have been using this since last 10 months. But i noticed that the wrapper is made up with a worst quality material, which is getting damaged in a few days o[censored]sing it.it is getting damaged from the head side where we are closing the lock after using it. Due to that reason the balm is coming out of...
    +3 photos
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    M
    Malay Chakrabarti
    from Kolkata, West Bengal
    Jan 19, 2017
    Resolved
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    Resolved

    Address: Kolkata, West Bengal, 700084

    My octogenarian mother was discharged from hospital on 16.1.17 and prescribed with Cetil 500 mg (2X7 days) by the doctors. The staff at your retail outlet at Fartabad, Garia refused to sell broken strip and insisted me to buy the whole strip of 10 medicines instead.How could they deny one to sell antibiotics if it is not purchased exceeding doctor's prescription ?
    Mar 29, 2017
    Complaint marked as Resolved 
    Apollo Pharmacy customer support has been notified about the posted complaint.
    Verified Support
    Jan 20, 2017
    Apollo Pharmacy Customer Care's response
    Dear Mr.Malay Chakrabarti, Matter highlighted by you is of great concern to us. Request you to share your contact details for us to look into it.
    Thanks for the concern! My contact no. is [protected].
    Rudely Talk Bad Behaviour of Assistant/Incharged and not picking calls & not there delivery boy kindly change the staff..
    Eksar Road, Borivali West, Mumbai
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      S
      shaileshauditar
      from Mumbai, Maharashtra
      Jan 19, 2017
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      Address: 400078

      Respected sir,
      muze thikse english to nahi aati, isliye main hindi me complait karta hu. Apoloo ek bahot hio vakai me good company hai mumbai me, company ka staff bhi thik hai magar isame k jo emploee hai jinake haaton me power hai vo kuch log fraud aur parselity kar rahe hai, vo hai (1) mr pradip patawa (2) mr ravi (3) mr niraj patawa,
      main ek auditor k under hu apollo pharmacy me, 2 years se muze jo pareshani ho rahi hai, usaka mere pass koi proof to nahi tha magar aaj 2 years k baad aaya to vo mauka main gavana nahi chahata hu aap hi kuch faisala karke soch sakate ho ki aisa karane k baad bhi ye teeno employers ko company me raklhana hai k nahi, maine senior k paaas isliye complain nahi kiya because of apollo ka naam bachane k liye vo log kuch nahi karte hai, but ab bahot ho gaya .
      Pradip jo ki ek khali fokat chillane vala aadami hai vo sirf chillata hi nahi balki chori bhi karta hai, aur dusaro pr iljasm lagata hai 3 months pahale ek new branch open hua hai mulund me sarvoday nagar me, udhar usane milkar usake chele ko matlab k ravi k saath, sarvoday branch me rs 125000 liye hai aur baad me bolta hai ki ye branch to new hai isame sab employee bhi naye hai, pradip ne sab sarvoday k sab employee se vo paise bharawae hai, aur ravi ko bola tum fikar mt karo yaar ravi, tumhe bhi paisa milega khali tum sarvoday shop me jo log kaam karte hai unko bolo ki aapko paisa dena padega, aur ravi ne bhi aisa hi kiya.
      Isase thik 1 month pahale pradip ne thane ki ek pharmacist vidya usako dhamkaya k main tumhara tranfer kr deta hu baad me vo ladaki rote hue hr sudhir k pass aayee aur bola ki muze pradip aisa bola fir shayad se us ladaki k husbnand ne pradip ko mara isliye pradip chup baitha.
      Usake baad hum sare vidyavihar w ki branch me audit karane gaye udhar pradip ka bhanja niraj patawa udhar kaam karta hai vo vaha pharmacist logo pe chillata hai audit k baad maine bills dekhe udhar k to usame 23 dec 2016 me ek patient ko ek hi bill me 2 type k shedule h1 drugs diye hai, muze to lagata hai ki us bill ki aap enquiry kare bill no cs0007297 hai, 23 dec 2016,
      last me muze bhandup me hi office me pata chala ki pradip ka bhanja niraj usane vidyavihar w - 12162 me chori ki hai aur vo vedeo me bhi pakada gaya, magar usake baad bhi pradip ne bhanje ko nikala nahi aur niraj ko thane me ek new branch kasar vadavli ka niraj ko incharge bana diya hai, nikalane k bajai
      niraj bolta hai employers ko k vo kuch bhi kr sakta hai,
      main jitana bhi likhunga usase jada aapko puri jankari udhar aapko vidyavihar west k branch k employee aapko bol sakte hai, udhar 2 pharmacist hai, 2 asistant, and 4 girls hai unko pucho k pradip, ravi aur niraj ne kitane paise khaye hai...Vidyavihar w me 12162.
      Muzase jada vidyavihar west ki branch vale employers k paas proof honge pradip, ravi aur niraj ke khilaf .
      Plz help me sir muze malum hai ki apollo pharmacy is big and good company magar kuch employers k vajah se ye company dub bhi sakti hai
      Apollo Pharmacy customer support has been notified about the posted complaint.
      Dear sir,
      My name is Prayag Raj and my reg no. is [protected].
      I was just asking of bill derails about 2/3 time because i can't understand
      I see in bill medicine mrp is 54 but on medicine mrp only 50
      Thats only i ask...
      But they do misbehave with me and abusing me a lot.
      Shortout the matter immediately plz
      Thanx
      There are no 24hr pharmacy open at night ..In our area that is ...Hyderabad..LB Nagar-74 .. Please provide your service to us at night also
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        R
        Ramesh Shankar
        from Chennai, Tamil Nadu
        Jan 18, 2017
        Resolved
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        Maxirich

        Address: Chennai, Tamil Nadu, 600041

        Price is Rs 87 mrp, apollo is billing higher Rs 95.5 / 10 tablets repeadelty is done in neelangari i don' t know for other medicens how higher than mrp is charged the batch in bill and product is different repeadetly is made to all customers the answer is indifferent for shop manager i am regular purchare of medicens and they say it is not there problem...
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        B.Sambasivam
        from Chennai, Tamil Nadu
        Jan 17, 2017
        Resolved
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        Resolved

        Address: 631502

        I had purchased medicines for Rs.2689.95 from Apollo Pharmacy Opp to Bus terminus Kanchipuram on 28.12.2016. When I swiped my Dena Bank debit card the amount was debited to my account but re credited next moment. Subsequent attempts did not yield any result . Hence I paid cash To my surprise I noted that the amount was debited to my SB account too. I had earlier complained to you in this regard. Please confirm that the amount was not credited to your account or Return the amount very immediately.
        Mar 29, 2017
        Complaint marked as Resolved 
        Apollo Pharmacy customer support has been notified about the posted complaint.
        Verified Support
        Jan 18, 2017
        Apollo Pharmacy Customer Care's response
        Dear Mr.B.Sambasivam, Apologies for the unpleasant experience. We have noted your concern and esclated to the concerned department, They will take the immedate action on your query. if any thing more, please share me your contact details, we will get in touch with you.
        Verified Support
        Jan 18, 2017
        Apollo Pharmacy Customer Care's response
        Dear Mr.B.Sambasivam, We did not receive any amount against your transaction. Please request to concerned bank about the status of the transaction. if you want to know more about on this, please dm your contact details. our customer support team will guide you the right direction.
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          U
          umesh ijgaj
          Jan 17, 2017
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          In proper behaviour with customer

          Address: 500062
          Website: www.apollopharmacy.in

          Today I had visited apollo pharmacy at warasiguda chourasta, for medicine.I had understand it was closing time but you cannot mis behave with a customer.After taking medicine i asked to add bill to my apollo card he said already added, i asked how did you know about my card i had not given any details, then another person started saying that, if you want to take medicine or else go away from here don't argue and said go to another pharmacy...
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          D
          Debraj Dhar
          from Bengaluru, Karnataka
          Jan 16, 2017
          Resolved
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          Rude very insensitive inhuman behavior of staff

          Address: 560099
          Website: Consumercomplaints.in

          Asked for asthalin inhaler puff for my 67 yr old father who was having severe breathing problems in car while traveling in spite of requesting the tall thin guy staff over there for emergency he did not response on 3 to 4 time same repeats he asked another guy wasting my 10 mins when asked for bill against registered mobile no he said "either u take medicine or wait for 10 mins everything cannot be done quickly"is this the way u people deal...
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          R
          Ranjani Srinivas
          from Robertsonpet, Karnataka
          Jan 9, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560097

          We bought Acitrom 4 mg 2 tablets from Apollo pharmacy, Vidyaranyapura, bangalore. After that Dr changed it to Acitrom 1 mg & 2 mg on alternate days. Now he asked to stop both the medicines. We are left with 9 tablets ( one less in a strip), when I asked them to exchange, they refused to do so saying that " they will not cut & sell the strip", when I bought acitrom 2 tablets, they cut it from a strip & gave. Moreover you can't expect the patients to get full strip either 10 or 20. Iam a regular customer, but this behavior of them made me angry & I stopped getting medicines from them.
          I request you to take necessary actions & if this continues, you may lose more customers

          Regards,
          Ranjani Srinivas
          [protected]
          Mar 29, 2017
          Complaint marked as Resolved 
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Verified Support
          Jan 16, 2017
          Apollo Pharmacy Customer Care's response
          Apologies for the unpleasant experience. Kindly share your contact details for us to get in touch with you.
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            J
            Joita
            from Delhi, Delhi
            Jan 3, 2017
            Resolved
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            Resolved

            Complaint about poor home delivery service

            Address: North 24 Parganas, West Bengal, 700129

            I required 4 medices at night 7pm of 3rd Jan 2017, requested for home delivery which the staff at pharmacy agreed upon when I called.

            However as I cross checked the bill, I realised I have been charged extra Rs 61 for my medicines !
            I called back in store, however the staff present in pharmacy said that I should not use the medicine, only then the amount will be refunded. Also the pharmacy staff added that he wont be...
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            S
            sukumar_s
            from Bengaluru, Karnataka
            Jan 3, 2017
            Resolved
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            Address: 560040
            Website: Appollo Pharmacy

            Date of incident - 03/jan/2017

            Location/branch - subbanna garden, vijayanagara, bangalore 560040

            Concern - the representative available at the branch is intentionally not giving the bills and not applying the discounts to the customers. We have to insist him to generate the bills and deduct the applicable discounts. He always comes with one or the other excuses like internet not working, computer is not working, he is not aware how to generate bills etc. Since this is not customer friendly behavior, you may tent to lose the loyal customers. I urge you to action on such people.

            Thanks & regards,
            Sukumar
            [protected]
            Mar 24, 2017
            Complaint marked as Resolved 
            Apollo Pharmacy customer support has been notified about the posted complaint.
            Verified Support
            Jan 04, 2017
            Apollo Pharmacy Customer Care's response
            Dear Sukumar, We regret the inconvenience caused. We have noted your concern and esclated to the concerned department, our support team will touch with you.
            Verified Support
            Jan 16, 2017
            Apollo Pharmacy Customer Care's response
            Hi Sriprakash Raju, Apologies for the unpleasant experience. We have noted your concern and esclated to the concerned department, They will take the immedate action on your query. if any thing more, please share me your contact details, we will get in touch with you.
            Hai,
            Chennai 66 at kavangarai a Apollo pharmacy has been opened @last month.
            We are trying for new membership ship card and in this pharmacy their is no swiping machine also.
            Kindly look into this and make avail of This two requirements as early .
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              G
              Gajraj Singh Thakur
              from Roha, Gujarat
              Jan 2, 2017
              Resolved
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              Irresponsible behavior of your employee

              Address: 380054
              Website: www.consumercomplaints.in

              I'm regular customer of appolo pharmacy bodakdev ahmedabad. I went to your store to return the medicine due to change of prescription by Dr but the way your employees responded was highly unprofessional and unethical. Initially they said that I didn't purchase the medicine from them thereafter they agreed to my claim and searched the Bill's.
              But I am surprised due to their attitude and still waiting for refund of money. I deposited...
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              H
              Hari Ladhani
              Dec 28, 2016
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              Rheamed Blood Glucose Monitoring System

              Address: Vadodara, Gujarat, 390015
              Website: www.apolopharmacy

              Model RA-1002, Purchase from your Manisha cross Road Vadodara ( Gujarat )
              out let.and now having following issues-
              1. Giving very high readings of blood test with variation.
              2.Thee times gone to your store but supervisor was not their.
              3. After not getting proper response from your staff, gone to other store were supervisor was their My Yadave .
              4 But your supervisor told me that we cant do any calibration...
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              N
              N Manikandan
              from Cuddalore, Tamil Nadu
              Dec 25, 2016
              Resolved
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              Resolved

              Address: 600053

              Hi,

              On 24/12/16 between 10 to 10:30 PM, I have been to Apollo Pharmacy ( Ambattur - Near Rakki Theater ) with my wife and 4 year daughter to buy 2 taxim o and 2 pain killer tablet for my uncle ( 60 + and diabetic ) who was coming to chennai from Bangalore. I really doubt if the pharmacy had the medicines or the pharmacist was skillful to give an alternative medicine because the pharmacist straight away told the customer (me) to get the medicines any where else. Also the pharmacist never tried to help the customer (me) but asked for unnecessary questions provoking the customer (me) when the customer (me) came with a trust on the pharmacy and pharmacist. Overall this was highly disappointing.
              Aug 5, 2021
              Complaint marked as Resolved 
              Apollo Pharmacy customer support has been notified about the posted complaint.
              Dear Mr. Manikandan,

              We regret for the inconvenience caused and Thanks for bringing this to our notice.
              We will look into it at the earliest. Thanks.
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                A
                azadsaini
                from Khalilabad, Uttar Pradesh
                Dec 23, 2016
                Resolved
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                Address: Kurukshetra, Haryana, 136118

                All the seniour person in the pharmacy are corrupt and fill the wrong voucher about any repair of door, light, ac repair and the money goes innto the all seniour person like inncharge, executive and manager. If anybody complaints then they are force to leave the job...

                The filll the coin commision of 1000rs. Against 1000
                Means 1000rs coinns come in 2000rs. This is not right

                Econd they sale the narcotic drugs without the doctor prescription for complete the sale target.

                I have solid proof against him..

                I[censored] take hard action againnst then all right... Otherwise i went to court and file a case against him

                These persons are
                1-vikas kumar (Incharge)
                2-shafiquer rehman (Executive)
                3-subhash chamola (Present executive)
                4-sumit jain (Manager)
                5-naveen sahani (Dgm)

                Narcotics drug sale, i provide the bill no.

                1-cs0000040
                2- cs0000126
                3-cs0000196
                4- cs0000242
                5-cs0000331
                6- cs0000332
                7-cs0000552
                8- cs0001129
                9- cs0001304
                10-cs0002704
                11-cs0002815
                12-cs0003009
                13-cs0003032
                Mar 28, 2017
                Complaint marked as Resolved 
                Verified Support
                Dec 24, 2016
                Apollo Pharmacy Customer Care's response
                Dear Mr.azadsaini, We have noted your concern. Kindly share your contact details to [protected]@apollopharmacy.in for us to look into it. Regards, Apollo Pharmacy
                i want to take back my complaint due to missunderstanding...sorry to all of the person and seniour staff person
                mr. naveen sahni ji
                mr.sumit jain ji
                mr. shafiquer rehman ji
                mr. subhash chamola ji,
                mr. vikas kumar ji

                missunderstanding create due to any other third person between us...now we find that person and clear all the things

                so sorry again...i have no issue with the any person...

                ok...thanks for co operate
                [protected]@apollopharmacy.in

                sorry to apollo pharmacy...
                no other comments
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                  A
                  angad77
                  from Hyderabad, Telangana
                  Dec 23, 2016
                  Resolved
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                  Address: Hyderabad, Andhra Pradesh, 500032

                  My nephew who is 2 years old suddenly had a severe stomach ache near midnight, so i rushed to nearest apollo 24 hours open store.
                  The lights were on but the guy inside has closed the outer doors and was not even listening to me when i tried calling him. It was an emergency situation not just for me but for some other people were standing there too hoping that the guy would open the door and probably provide the medicine.
                  I finally shouted and asked if he would open it or not he said "no". The other guy standing there asked him nicely to atleast provide the medicine from door only to which he again said a big no and asked us to leave in a very rude tone.

                  Details of the pharmacy location -
                  Apollo pharmacy 24 hours
                  Indira nagar gachibowli
                  Hyderabad
                  500032

                  For proof i have clicked some photographs and i am attaching them along as well so that apollo authorities should know what is really happening and how their staff are treating the customers.
                  +3 photos
                  Mar 25, 2017
                  Complaint marked as Resolved 
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 24, 2016
                  Apollo Pharmacy Customer Care's response
                  Hi Angad, We sincerely regret the inconvenience caused. We have noted your concern. Kindly share your contact details to [protected]@apollopharmacy.in for us to get in touch with you.
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                    B
                    Bavikati
                    from Hyderabad, Telangana
                    Dec 21, 2016
                    Resolved
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                    Resolved

                    Address: 500008
                    Website: apollopharmacy.in

                    Apollo pharmacy Langar House. The guys who are working there have rude behaviour. I faced sevral time with issues there. I will elobrat one issue. I purchased a lip balm of himalaya natural's instead of that they gave "lip Jell" what should i do with this jell? I asked to the billed person they said that it would be like that only. And i said that i know how the balm look and am regular user of Lip Balm. Then the guys started arguments with me and one of your greatest valuable person with rude behaviour entered he doesn't have any manners. If your guys do like this in future apollo reputation will gone.
                    Mar 29, 2017
                    Complaint marked as Resolved 
                    Apollo Pharmacy customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 21, 2016
                    Apollo Pharmacy Customer Care's response
                    Dear Bavikati, We regret the inconvenience caused. We have noted your concern. Kindly share your contact details for us to look into it at [protected]@apollopharmacy.in. Regards, Apollo Pharmacy
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                      Jain19
                      from Bengaluru, Karnataka
                      Dec 17, 2016
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                      Resolved

                      Address: Bangalore, Karnataka, 560037
                      Website: www.apollopharmacy.in

                      Hi,

                      I bought 3 tablets from apollo pharmacy from kundanhalli area as he was having 3 tablets only.
                      So i went to another outlet of apollo pharmacy and he refused asking to buy full packet and he will not give 7 remaining tablets.

                      He even refused to take payment through card if the total amount is less then 100 rs.

                      He even don't bother to understand that i came from another same apollo pharmacy and cleared that he will not give medicines.

                      Find the address of apollo pharmacy address who refused to give the tablets:

                      No 111
                      Near kalamandir, 1st main road, 6th cross, aswath nagar
                      Marathahalli ring road
                      560037
                      www.apollopharmacy.in

                      Please take strict actions against the vendor so that other person don't face the same.

                      Regards
                      Nipun jain
                      Mar 26, 2017
                      Complaint marked as Resolved 
                      Apollo Pharmacy customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 26, 2016
                      Apollo Pharmacy Customer Care's response
                      Hi Nipun jain, We sincerely regret the inconvenience caused. We have noted your concern. Kindly share your contact details for us to get in touch with you.
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                        A
                        Arun Kumar Patha
                        from Hyderabad, Telangana
                        Dec 7, 2016
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                        Address: Nizamabad, Andhra Pradesh, 503111

                        Apollo Pharmacy is overall a value added service but i am sorry to say the staff is really rude, sometimes i even dont prefer to visit this store just because of the rudeness and behavior with customer.

                        I am a regular customer and since last 3-4 months i hardly visit any other chemist shop but my experience in Indirapuram, Amrapali green Branch Ghaziabad was so bad that now i feel to shift to some other chemist shop just because the staff is really rude and i am very much dissatisfied with the way they speak. They use so harsh language. I request you to please take immediate action otherwise the goodwise will surely suffer.

                        Rest everything is good but staff is rude n harsh. I dont want to switch to any chemist shop but if the situation will not be better then no other option for consumers and word of mouth is always there..!!!
                        Apollo Pharmacy customer support has been notified about the posted complaint.
                        Dec 07, 2016
                        Updated by Arun Kumar Patha
                        Yesterday i purchased medicine and he was not given discount10% and he was not added money to card his behavior is very rash so please kindly take the action
                        Dear Arun,

                        We regret the inconvenience caused. We have noted your concern. Kindly share your contact details for us to get in touch with you.

                        Regards,
                        Apollo Pharmacy
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                          mita1961
                          from Bengaluru, Karnataka
                          Dec 3, 2016
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                          Address: Kolkata, West Bengal, 700068

                          I have had cronic asthma since i was 6 years old born in 1961. I used to go through inhaler since my childhood and never had horrible experience that i faced recently.

                          On last monday i unpacked a new inhaler purchased from apollo pharmacy, jodhpur park, kolkata - 700068 under prescription of dr. Anupam de as preventive inhaler, particulars of that inhaler is given below. "tiomate trans haler, b. No. A16013mp, mfd. Apr.2016 exp. Mar 2018"
                          Opening the inhaler i started puffing but to my utter surprise i found there is no medicine in it. It is pertinent to mention here that i have been using the same brand of inhaler over a numer of years and never encounterd this sort of situation.
                          Looking for your reasoned reply
                          Mita sengupta
                          4/12 poddar nagar
                          Kolkata - 700068
                          Mobile no.[protected]
                          Apollo Pharmacy customer support has been notified about the posted complaint.
                          Dear Mita,

                          Sorry for the inconvenience caused. We have noted your concern. Our official will contact you shortly.

                          Regards,
                          Apollo Pharmacy
                          Dear Mita,

                          We understand that our official has contacted and assisted you with your concern. Is there anything else we may assist you with?

                          Regards,
                          Apollo Pharmacy
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