Apollo Pharmacy Complaints & Reviews

.orgsir, with due respect i state that i have got a healing card in your pharmacy whose no[protected]/35137874., which has been expired on month
of feb 2017. as i am your regular customer. nowadays i am unable to purchase any medicine from your shop. so if you restore my healing card MONEY.
i shall be obliged you very much thanking you
yours faithfully
TAPAN DUTTA
.orgsir, with due respect i state that i have got a healing card in your pharmacy whose no[protected]/35137874., which has been expired on month
of feb 2017. as i am your regular customer. nowadays i am unable to purchase any medicine from your shop. so if you restore my healing card MONEY.
i shall be obliged you very much thanking you
yours faithfully
TAPAN DUTTA

my address- TAPAN DUTTA
NAGENDRA NAGAR
KRISHNAGAR
DST NADIA
PIN -7411401
M-NO-[protected]

Click here to Reply

my address- TAPAN DUTTA
NAGENDRA NAGAR
KRISHNAGAR
DST NADIA
PIN -7411401
M-NO-[protected]

Click here to Reply

Dear sir/madam..I went to your Apollo pharmacy in Rajam1;Srikakulam;andhrapradesh
Your executive Mr.P.Ganapathi misbehaviour with me. I have requested to latest date product.but your person Mr.P.Ganapthi gave replay with very hardly. I replayed next will not come to your pharmacy..Mr.P.Ganapathi replayed it is your wish, there is no force to come and you can go to other shop. And he said If you want give complaint please go ahead soon.
Is it the right way to behaviour with customer?
We are the regular...

I purchased two strips of nicardia retard 20mg. Tablets in apollo shop no.2, ground floor, sm royal ap adj. Reliance fresh, chandanagar, lingampally, rr dt., hyderabad, telangana bill no drg0002738 apollo advantage 00102 on 22/3/2017 and submitted my advantage card no.[protected] to redeem accumulated points in my card resumption was done promptly and the bill has been given to me. I forgot to take back my card and left the shop. Within few minutes i remembered that the card was not taken back from the sales man returned back to the shop. My card was not found after thorough search by the sales man in the shop. I came home desperately.
Now i am worried that the lost card may be misused by somebody causing damage to me as well as the apollo company. I request you to cancell the above card and issue me a new advantage card in place of the old card.

Apollo Pharmacy — Glucometer strips not available in Apollo medical store, while buying Glucometer Apollo Pharmacy has recommend to bye this product. But now answer is no stock... Apollo should supply strips or should refund the amount for
Apollo Glucometer device.

If I did not get any response then I am planning to go consumer Court..

My email address: mnr.[protected]@gmail.com

Dear sir/madam..I went to your Apollo pharmacy in R.R.nagar branch, near kuvempu circle, beml 5th stage, Rajarajeshwari Nagar, Bangalore-98.
Your executive Mr.Vijay misbehaviour with my wife. my wife has requested to do bill emergency due some urgent work..but your person Mr.vijay gave replay with very hardly. She replayed next will not come to your pharmacy..Mr.Vijay replayed it is your wish, there is no force to come and you can go to other shop. And he said If you want give complaint please go ahead soon.
Is it the right way to behaviour with customer?
We are the regular customer to your pharmacy. It is very shame to us..Please take the action to Mr.Vijay about this type of behaviour.
He didn't give his id. He said that his name only. He is looking like little bit fact personality.

I had visit Apollo pharmacy Ganesh nagar branch on last Friday to buy tablet called caftum250. i just need tablet for 3 days but they force me to buy complete tablet strip. They told that they don't ready to cut the strip, so force me to buy for 4 days which is two strip of tablet.
Is that any completion?

Why they are not ready to cut the strip, same duration of tablet I can get from other local medical shop.

Team @ Apollo Pharmacy, 4th Phase Attur layout Yelahanka New town are unable to arrange medicines prescribed by doctor even if intimated well in 1 week time advance. They never have complete list of medicine and are always ready with SUBSTITUES. Since last 10 months, its happening regularly and its very time consuming to purchase medicine from this store.

Their response to life saving drugs are also not to the standard.

When i was checking the pen its broken already. So i complaint a pharmacy. Now they ask me a bull. Why cant they can take my bill through my mobile number?

.

... Dear sir

I am samzul from trichy. Am a well customer of appolo pharmacy. I am a type 1 diabetic patient. Monthly i purchased more than 2 k. Last time humalog mix pen is broken inside. So i ask them to replace. Last 3 days i visited regarding this. Finally now they ask me a invoice copy. Then i replied really am sorry sir may be i left in some place. But u can take my invoice on the system through my mobile number. But they are not answer properly also they are not change my pen. So i am very upset with appolo service. Kindly do me a favour.

Name : samzul
Place : trichy
Mobile : [protected]
Location: chathram bus stand (Periya samy tower appolo phaacy)

I have purchased Apollo glucometer to monitor blood glucose 3 months back.

At present we are not getting glucose strips any where in Tamil Nadu, though I am searching almost all apollo pharmacies across tamil nadu.

Please arrange to refund my glucose meter money or arrange to change glucometer brand because I couldnt get apollo glucose strips for the last one month.

Thanks & Regards
Saravanakumar T
[protected]

Few days before I have called up the Apollo pharmacy in bai kadai for 2 tablets namely feronia and shelcal which I need to take regularly due to my pregnancy once o[censored]r staff took the order and promise me to deliver the tablets the next day but failed to do so...has I am severing from fever I unable to go the pharmacy this is, not the first time this has happened to me they will take order but never delivery the tablets...very poor customer service by the staff... Rafia Sultana. [protected]

I just have taken thyroxine sodium bottle...but they did not give which I asked ...then I went again to change the tablets...they are telling tht we can't change ...even their way of telling is worstly... I just break the bottle and purchased one more which I need...finally I'm just asking u ...why do u take like tht uneducated pple who are doesn't know the behave with the customers..

Usually i am buying medicine worth of rs 5000 every month from your puduvayal br (630108 karaikudi sakottai block ) and pay through card payment . and they were accepting the same
.
today they are not ready to accept card payment and ready to forgo monthly purchase of medicine from them for rs 5000 every month
.
please educate them and arrange to do the needful
yours
s.meenakshisundaram 19 b EM street Puduvayal 630108 - cell no [protected] .. e mail [protected]@yahoo.co.in

I wanted to return medicine at Sainikpuri branch but they refused to take. When enquired about complaint register, they don't have one. No phone numbers were shared to me. How come persons working doesnt know about complaint management? Thanks for the standard reply.. My complaint is very clear and is understandable.. Why the medicine was not taken back and why i was denied contact numbers for complaining my grievance.. Need positive revert

I have got worst experience with apollo pharmacy sales person today, I went to buy a medicine which worth 92 rs I took 100 in my hand, In that urgent situation the sales person rude me that he not have change and asking me to bring the correct change to get a medicine.So I brought the medicine in neighbor Shop with rs.2 Discount. Never recommend apollo to others

Hi i am reguler customer for the appolo pharmacy, today I have visited u r one of the outlet at Madeenaguda, miyapur, u r employee name Mr.Sunny his Rudley behaviour with us I ask for the tablets his taken so much of time to tell the answer and his provide my tablet when I said my contact number to add the points on my card, but straight away his giving answer net is not working..this is not accept from appolo...I return back without tablets.

Apollo pharmacy at kakatiyanagar, refused to give bill indicating the pricing on system is higher than the MRP of the bought medicine.
A strip of finpecia costs MRP 87 but the system indicated it to be MRP 130, citing this as reason the staff declined to give a bill
In such scenarios the pharmacy has no alternate billing option, even if there was one it is not given to the customers

Sir,
I was taken Apollo card one year back and buying all medicines from your Apollo pharmacies only. Today i with my wife went to your Apollo Pharmacy at Ashoknagar, BHEL Township area, Hyderabad-50 and asked for BP tablets Telsartan - 40 - Activ for my wife. We told three times about the medicine, the boy sitting on the counter was not listening to us and not responded. Another boy stood behind him listened to us and brought the medicine. My wife told with the boy that, the boy stood behind you is listened our voice and you are not caring us. Try to answer the customers that yes or no or wait madem.

He replied that if you want medicine you have to wait and I am from Telangana state, so my behaviour will be like that only. I will not say anybody sir or madem. That is the nature of Telangana people. You should know about it.

I said : brother Telangana or Andhra doesn't matter, you have to respond to the customer in your known language. But not responding and behaving carelessly will spoil the business of your company and you. More over, I am also from Telangana. Nobody will be like you i.e. proudly. I observed you several times that you are behaving very rudely with the customers. Please change your attitude.

He replied that i will be like that only, That is my wish. Who are you to tell about me. If you want you can complaint to anybody.

I enquired his name and found that he is Mr.Raju.

Here, i want to know from M/s Apollo that what is the mechanism that you are observing your employees behaviour. If it lacks your business and brand will be spoiled. You can observe my purchases in your Pharmacy that if you respond to my mail i will give my Apollo account number. Now I am decided not to purchase from Apollo Pharmacy. I am working as a senior executive in a PSU. Around 100 plus employees works under me. I want to discuss about your Pharmacy staff behaviour and explain this incident to all of them in our meetings.

If i got response from your company, i will rethink and i want to know the type action you will take on your staff if he behaves rudely.

With Regards,
Yadagiri B.
Mail Id : [protected]@gmail.com

Dear Sir/Mam,
It is extremely annoying, your branch at dahisar east, c.s. road is not provide discount even though we are having corporate plans with HDFC card.
Whereas we are getting discounts at thane west, shivaji nagar near mulund check naka with the same card.
The branch people at dahisar does not know to operate the computer system.
Please keep educate people at dahisar branch . If any query you can call at [protected]...

My octogenarian mother was discharged from hospital on 16.1.17 and prescribed with Cetil 500 mg (2X7 days) by the doctors. The staff at your retail outlet at Fartabad, Garia refused to sell broken strip and insisted me to buy the whole strip of 10 medicines instead.How could they deny one to sell antibiotics if it is not purchased exceeding doctor's prescription ?

Respected sir,
muze thikse english to nahi aati, isliye main hindi me complait karta hu. Apoloo ek bahot hio vakai me good company hai mumbai me, company ka staff bhi thik hai magar isame k jo emploee hai jinake haaton me power hai vo kuch log fraud aur parselity kar rahe hai, vo hai (1) mr pradip patawa (2) mr ravi (3) mr niraj patawa,
main ek auditor k under hu apollo pharmacy me, 2 years se muze jo pareshani ho rahi hai, usaka mere pass koi proof to nahi tha magar aaj 2 years k baad aaya to vo mauka main gavana nahi chahata hu aap hi kuch faisala karke soch sakate ho ki aisa karane k baad bhi ye teeno employers ko company me raklhana hai k nahi, maine senior k paaas isliye complain nahi kiya because of apollo ka naam bachane k liye vo log kuch nahi karte hai, but ab bahot ho gaya .
Pradip jo ki ek khali fokat chillane vala aadami hai vo sirf chillata hi nahi balki chori bhi karta hai, aur dusaro pr iljasm lagata hai 3 months pahale ek new branch open hua hai mulund me sarvoday nagar me, udhar usane milkar usake chele ko matlab k ravi k saath, sarvoday branch me rs 125000 liye hai aur baad me bolta hai ki ye branch to new hai isame sab employee bhi naye hai, pradip ne sab sarvoday k sab employee se vo paise bharawae hai, aur ravi ko bola tum fikar mt karo yaar ravi, tumhe bhi paisa milega khali tum sarvoday shop me jo log kaam karte hai unko bolo ki aapko paisa dena padega, aur ravi ne bhi aisa hi kiya.
Isase thik 1 month pahale pradip ne thane ki ek pharmacist vidya usako dhamkaya k main tumhara tranfer kr deta hu baad me vo ladaki rote hue hr sudhir k pass aayee aur bola ki muze pradip aisa bola fir shayad se us ladaki k husbnand ne pradip ko mara isliye pradip chup baitha.
Usake baad hum sare vidyavihar w ki branch me audit karane gaye udhar pradip ka bhanja niraj patawa udhar kaam karta hai vo vaha pharmacist logo pe chillata hai audit k baad maine bills dekhe udhar k to usame 23 dec 2016 me ek patient ko ek hi bill me 2 type k shedule h1 drugs diye hai, muze to lagata hai ki us bill ki aap enquiry kare bill no cs0007297 hai, 23 dec 2016,
last me muze bhandup me hi office me pata chala ki pradip ka bhanja niraj usane vidyavihar w - 12162 me chori ki hai aur vo vedeo me bhi pakada gaya, magar usake baad bhi pradip ne bhanje ko nikala nahi aur niraj ko thane me ek new branch kasar vadavli ka niraj ko incharge bana diya hai, nikalane k bajai
niraj bolta hai employers ko k vo kuch bhi kr sakta hai,
main jitana bhi likhunga usase jada aapko puri jankari udhar aapko vidyavihar west k branch k employee aapko bol sakte hai, udhar 2 pharmacist hai, 2 asistant, and 4 girls hai unko pucho k pradip, ravi aur niraj ne kitane paise khaye hai...Vidyavihar w me 12162.
Muzase jada vidyavihar west ki branch vale employers k paas proof honge pradip, ravi aur niraj ke khilaf .
Plz help me sir muze malum hai ki apollo pharmacy is big and good company magar kuch employers k vajah se ye company dub bhi sakti hai