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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Nov 6, 2025
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Apollo Pharmacy reviews & complaints page 93

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N
Nitish J'kson
from Hyderabad, Telangana
Sep 30, 2016
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Apollo Pharmacy Inhaler

Address: Hyderabad, Andhra Pradesh, 500062

Purchased an AP inhaler with the bar code number[protected]. The inhaler was a brand new one and had totally nothing inaide it. When asked, pharmacy guys reacted as if it were common. This is totally a case of fraud as these guys do already know that few of the inhalers are just empty and hence they dont even bother to maintain a standard of their products....
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Sathyan Chandran
from Madurai, Tamil Nadu
Sep 28, 2016
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Address: 629003
Website: www. apollopharmacy.in

I am a regular customer of your pharma . My customer no is[protected]. my monthly purchase is around 1500 Rs.you are offering only 10% gift but the near by medicals offering 15% gift iIam loosing 100s of Rs monthly. I want to know weather you have plans to increase the gift amount to 15%. If not I have no other option except to quit your medicals . I request early reply
Apollo Pharmacy customer support has been notified about the posted complaint.
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    A
    avibakka
    from Chandur, Telangana
    Sep 9, 2016
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    Regarding customer service

    Address: 517501

    Since many months I have been suffering from a very bad customer service from Apollo Medical Store located in Tirupati. They don't even care the customers, they were very rude to me and to many customers. They dont give a bill/receipt for the goods purchased, saying the server is down and when we ask for the price details of the products purchased they scold and get irritated. I can visit a local Medical Store where i get more respect than...
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    rohitavish123
    from Udaipur, Rajasthan
    Sep 4, 2016
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    Pharmacy & its delivery

    Address: 201301

    Worst service provider every time. Today i ordered 2 medicine in morning they told will able to provide by 2pm, i said ok. At 3:15 PM i called then they told with in 15 minutes you will get. But the person came after 1.5 hours & as one medicine was required in hurry i have to purchase from somewhere else. The delivery boy said we are not to deliver single medicine & taken both the medicine. I was aware with peoples feedback that appolo pharmacy...
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    K.P. Ramkumar
    from Chennai, Tamil Nadu
    Sep 4, 2016
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    Address: 600005

    I bought sompraz 40mg 20 tablets from Apollo pharmacy, Lloyds Rd . The attender in the shop asked me to take a membership so that there will be 10% discount and charged me 132rupees. I paid cash and came home. When I verify the cost from the strip it came only 128₹. How can they charge with 10% discount with 132₹. Real cheating. As my house is far away for the sake of 4₹ how to go and collect the difference. RAMKUMAR, mob [protected]
    Apollo Pharmacy customer support has been notified about the posted complaint.
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      M
      Milap Singh Gautam
      from Gurgaon, Haryana
      Sep 2, 2016
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      Address: 122010

      I ordered medicine on 30/08/2016
      . I sent prescription slip on what's aap along with name of patient and address .Again I contacted a AF on 31/08/2016 in the evening at 8 PM .But medicine have not been delivered till 2/9/2016 .today I visited farmacy at 6.30 pm . I came to know that medicine s are not available in farmacy .if medicine were not available manager must inform me . But he did not do so .
      Please take action in this matter .
      Vaishali gautami D/o milap singh.,
      C 403/NHPL colony sector 41 faridabad .
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        I
        Imran.m
        from Delhi, Delhi
        Sep 3, 2016
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        Address: Bellary, Karnataka, 583201

        Plz provide extra workers in apollo pharmacy in jabbal circle Hospet.
        There is only one operator in that pharmacy...
        We are facing problem with only one operator...
        He is taking more than 20 mins to provide one customer with 2/3 types of items...
        Plz provide a well trained operator to our city... thank you...
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          S
          sathyasaravanan
          Sep 1, 2016
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          Address: 625513
          Website: www.appolo parmacy.com

          Hello sir good morning
          my brother(SP.Vijay) did worked appolo parmacy in over 13 years.he passed away last year July, he's a good hard worker and sincere person. he's family now critical situation, he had a two little kids.we didn't get pf amount, we called so many times but no one is response . we submit all the papers. please do something to get the pf amount .
          thanks for your understanding
          Apollo Pharmacy customer support has been notified about the posted complaint.
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            U
            und
            from Visakhapatnam, Andhra Pradesh
            Sep 1, 2016
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            Address: Hyderabad, Andhra Pradesh

            What can i say about apollo medical stores i am 31 years old in my entire life i have never seen such worst medical stores they dont have basic medicine also and it is show off stores nothing medicine will be available there if you go and ask any medicine they simply check with their computer and their answer will be not available i am feed up with these apollo please try to maintain all medicine stock with you it is my humble request
            Apollo Pharmacy customer support has been notified about the posted complaint.
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              A
              Avinash14341
              from Hyderabad, Telangana
              Aug 30, 2016
              Resolved
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              Resolved

              Most of the franchises of Apollo pharmacies are not issuing bills, my recent experience was being rejected to give me a bill. Their explanation was that it will take time, that too couple of hours. Reason for this is that some work in their POS system is pending and it takes time to finish. Below is the branch staff who rejected to give me a bill and no matter to how many customers quoting the same reason. Strict action should be taken against these irresponsible people.

              House No 5-4-1068, Plot No 39, Ground Floor, Ward No 5, Block No 4, Saheb Nagar-Vanasthalipuram, Hyderabad - 500070, Subhadranagar Colony

              Beside Axis Bank ATM.
              Aug 6, 2021
              Complaint marked as Resolved 
              Apollo Pharmacy customer support has been notified about the posted complaint.
              Dear Mr. Avinash, Thanks for bringing this to our notice. We will look into this at the earliest.
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                D
                divyagowda
                from Chennai, Tamil Nadu
                Aug 23, 2016
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                Apollo glucometer

                Address: Tumkur, Karnataka, 572102

                Purchased Apolloglucometer15 days back, , the reading which I got was so high. by which declared that I got gestationaldiabetes during 8th month pregnancy.later I got to know from plasma check that I got false readings.disappointed by such. Poor quality product.saved myself from danger else I would have taken insulinshots creating life risk ny myself.I hereby request never sale such products. Decided not to buy any products, drugs from Apollo...
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                B
                babitas
                from Delhi, Delhi
                Aug 22, 2016
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                Address: New Delhi, Delhi

                Sir
                This complain is against apollo pharmacy situated at savita vihar, delhi.
                In the morning i have order for 3 medicines named celin, nerveup and calpol. But they don't delivered it till evening. Thereafter that i called them up they said to deliever till night but when the delievery boy came he delieved only two. I again called them up and he talks very rudely on phone that mam u dont make me write down that and we dont have calpol. He further added that paracetamol is very common tablet you purchase it from other shop.
                Kindly look into matter and change the staff..
                Thanks and regards
                Babita
                [protected]
                Apollo Pharmacy customer support has been notified about the posted complaint.
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                  B
                  Benjamin Bachagari
                  from Hyderabad, Telangana
                  Aug 20, 2016
                  Resolved
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                  Resolved

                  Address: 500028

                  Dear management,
                  I would like to express my grief on the one of the apollo pharmacies at mehdipatnam (Beside sarvi hotel, sbi atm) hyderabad.
                  I see that the display board shows 10% discount on the medicines.
                  On 16th aug '16, at 10 p. M., i went to purchase medicines. My bill was more than 700 rupees. However, the staff argued with me saying there would be only discount of 9%. So i turned back without purchasing them. I am a regular customer for this pharmacy in which they used to give 10% discount. I would like to bring this to the notice of the management that if there was a change in the percentage of discount, then why have the staff put the display that they are offering 10%?
                  Then i have gone to another apollo pharmacy which was 100 meters away, in ground floor, beside hotel pallavi.
                  I directly asked if the medicines are available and what's the discount %.
                  He said that the discount would be 9% and it would not be valid after 10 p. M. It was 10min crossed 10 p. M. I really was very depressed with the response from the apollo team.
                  Hence i immediately went to medplus pharmacy which directly offered me 10% without even asking. I was very guilty that i have kept expectations on apollo pharmacies.
                  If apollo has changed the discount percentage, it should have been displayed properly in the stores. If apollo has restricted the timings to offer the discounts, that should also have been displayed in the stores so that we would think it as official. The only impression in my mind now is that the staff is doing some actions which are against the management.

                  Please resolve and update me with the status of what action has been taken.
                  Nov 12, 2016
                  Complaint marked as Resolved 
                  A manager called me from Apollo on the same day when this complaint was raised. It was a land line number starting with 040-. Apologies, I lost this contact now. Thank you for Consumer Complaints website.
                  Apollo Pharmacy customer support has been notified about the posted complaint.
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                    S
                    Sainath Mandavilli
                    from Visakhapatnam, Andhra Pradesh
                    Aug 17, 2016
                    Resolved
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                    Resolved

                    Address: Visakhapatnam, Andhra Pradesh, 530013

                    Dear sir,
                    I am m. Sainath n i stay at vizag, seethammadhara and the employee named chandra shekar at ur pharmacy in seethammadhara at eenadu has a very rude behaviour and dont know the medicines present in the store even! And he was unable to spell the medicine name properly. How can u throw these type of guys over public? And who are responsible if people suffer a lot in emergency? Cant you appoint a good stuffed staff maintaing a big hospital. I went to collect a strip of tablets microdox-lbx and when i asked him about my pills. He said sorry we dont have that pills as that wasnt shown in the computer he seems, but i requested a lot him to check as if by chance he could get that medicine but he denied. On the other day when i just asked the same medicines in your store and the other have got them. But the before he was very virgur and unpolite and rejected my request. I want you guys to take neccessary things and kindly replace him new staff. I hope you will process my complaint.
                    Apollo pharmacy
                    Area: seethammadhara
                    Locality: behind eenadu busstop and near m. R. O office
                    City: visakhapatnam
                    Pincode:530013
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Apollo Pharmacy customer support has been notified about the posted complaint.
                    Dear Mr. Sainath,

                    We apologize for the inconvenience caused. Please be assured that we will look into the matter immediately.
                    Request you to share your contact details with us.Thanks
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                      V
                      vinayak DI
                      from Kollam, Kerala
                      Aug 9, 2016
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                      Near expiry not return

                      Address: Dharwad, Karnataka, 5800021

                      Yesterday in vidhy nagar hubli apollo shop i purchased flogel eye drops at night at 7 pm, again i came back from home because of its near expiry (nov 16), my doctor suggested me to return back, yours eye is re infected so don't take risk better bye long expiry, again i asked to pharmacy at 9 pm they told we don't have stock we give tomorrow at 7:l30 am, next day i met mr suresh in pharmacy he not ready to give replace because he doesn't have...
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                      J
                      joseph joshi
                      from Hyderabad, Telangana
                      Aug 8, 2016
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                      I have not taken medicines

                      Address: Hyderabad, Andhra Pradesh, 500044

                      I have forgotten medicines to take from the medical shop and the shop fellow is denying that i have taken them.

                      Medicines list includes tablets:

                      1) zoryl m2 - 2 strips.

                      2) sartel 20 - 1 strip.

                      I have posted the bill under photos section, u can check it. please help me get back my medicines


                      Shop location:
                      Telangana,
                      Ramnagar gundu,
                      Hyderabad.br...
                      +1 photos
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                      H
                      Harish Manasa
                      from Bengaluru, Karnataka
                      Aug 8, 2016
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                      Address: 560085

                      I have visited to u r appollo pharmacy store in girinagar 50 feet road avalahalli bangalore - 560085 to purchase a medicine to my neighbour i asked for give the bill first the employee told that bill is not coming the server is slow then after he is making note in a sheet of paper of that to bill at the last i think i asked to give atleast a manual bill for that he apposed and rudely he said i[censored] want buy otherwise go he told and he spoked rudely with me while recruitement u r company hr's should enquire about his behaviour and his attitude he is such a person he doesn't know how to behave with customer. He doesn't know how to communicate with me in english he rudely argues with me to speak me in kannada how he is looking like a rowdy he is unfit for that proffession. Might be he has some problems or wathe thought himself in his mind i didn't know but yesterday dated 05/08/2016 he didn't gave me medicines he gave my money back to me and took medicines rudely and throwed me out when some of the public arises he start arguing with me and i went back to medplus to buy medicines and collected the bill for the same he is the one person and he refused to say the name and making call about this issue to his manager please lookon this issue and reply me. If i have sent u anything wrong please apolosize me.
                      +1 photos
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                        A
                        Amodh Kuumar
                        from Moradabad, Uttar Pradesh
                        Jul 31, 2016
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                        Address: 122001

                        Iqbal ahmed, cashier at gurgaon sector 5 pharmacy shop misbehaved while returning the product. He is too vocal and used language "ki gaali to nahi di" on a simple request to return a pegion nipple.
                        Product was sold to me that it would fit any brand bottle but it had to be replaced as it didn't fit.
                        I've purchased it through the loyalty points. Iqbal repeatedly told me that it is purchased under promotion and can't be replaced. But to my astonishment. It my money through which i've earned the points.
                        Pls take a strictest action against this guy as he is not fit to work in a prestigious company like apollo.
                        Apollo Pharmacy customer support has been notified about the posted complaint.
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                          Mamta Vidyarthi
                          from Bengaluru, Karnataka
                          Jul 18, 2016
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                          Address: Ghaziabad, Uttar Pradesh, 201010

                          Apollo pharmacy sector 4 not to do proper treatment with customers. Maximum time not to delivere medicine. They not to delivered medicine 18 July 2016 and when I reached pharmacy insameday at 9pm, they took one and half hours for giving two medicine.

                          DeepAk sen.
                          [protected]
                          Hi Sir,
                          I have getting minimum 5-10 calls on daily basis regarding Apollo pharmacy products from there customer's on my personal number I had done complaints many times to Apollo pharmacy on there email id but since last 3 months issue not resolved yet.

                          It's headache for me kindly suggest what I should be done from my end
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                            ranand64
                            from Chennai, Tamil Nadu
                            Jul 4, 2016
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                            Bill amount is more than the mrp

                            Address: Chennai, Tamil Nadu, 600042
                            Website: Apollo Pharmacy

                            I recently purchased 2 medicines.

                            Xtor F
                            Becozym C Forte

                            The MRP of both the medicines are 132 and 14.70 respectively.

                            But the amount mentioned in the bill is 145 for Xtor F and 15.60 for Becozym C Forte which is higher than the MRP of the tablets.

                            I have been buying these medicines for months together.

                            I have been cheated these many days. Necessary action...
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