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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Dec 29, 2025
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Apollo Pharmacy reviews & complaints page 93

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V
Venkat1231
from Visakhapatnam, Andhra Pradesh
Oct 6, 2016
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Purchased a Healing card and had deposited some amount in the card, I am very frustrated when using this card because when ever i purchase drugs by using card the staff of the Apollo Pharmacy says there don't know how to make payment through it and the person who is in charge is on leave or else he is not available . Their also say that the card purchased from another Apollo pharmacy is not valid... If i argue with them the simple answer there say is that talk to the supervisor and raise complaint... If this is the case why do i need this healing card... Yesterday nite i went to purchase the baby milk powder, I went to purchase those using my healing card but the simple answer i got from the pharmacy is that there don't know how to use the card, I pleaded them to try it to make payment using the card as I did not bring my bring my vault to give money but there insisted to do that...I went back to bring my vault and purchase...! I have money in the card but the card is not in use.. If in this case it is no use of purchasing the healing card and depositing the cash in it.

Adding the Address of the Pharmacy :

Apollo Pharmacy
Surya Complex, Shop No 9 & 10,
D.No 1-54/1, Car Shed Jn,
P.M. Palam,
Viskhapatnam-41

Hoping necessary action will be taken up against and make the employee of all pharmacy people to educate the staff working in every pharmacy so that no one will suffer the way I am having.
Apollo Pharmacy customer support has been notified about the posted complaint.
Oct 06, 2016
Updated by Venkat1231
Resolved.
I purchased medicine worth Rs 1124 . The purchased medicine was not there in the medicine box.
After complaining this to the sales persons. They didnot admit this issue.
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    shab2en
    from Narnaul, Haryana
    Oct 3, 2016
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    Address: Ramanagara, Karnataka, 562159
    Website: www.apollopharmacy.in

    Sir after consultation with the doctor dated 26/8/16 (Prescription enclosed) purchased mahacef cv 200 mg tablets instead of mahacef cv 100 mg tablets for my 9 years old son as he had kind of tumour still the treatment is in progress and dr adviced me to come today i. E 3/10/16.
    But becoz of over dose ie 200mg daily twice (=400mg) he had side effects like shivering restlessness and itching... First of all my son is underweight due to negligence of the staff we are facing problem and my son might have future consequences
    Kindly take appropriate action and do the needful to us

    Enclosures: pharmacy bill and dr. Prescription
    Apollo card no of purchase: [protected] purchase of 11 tables as there was no stock amount rs.165.45

    Pharmacy addr: #66/1388/2430/dd bdg old bm road ramanagar
    Tin: 290603
    +1 photos
    Apollo Pharmacy customer support has been notified about the posted complaint.
    Nov 02, 2016
    Updated by shab2en
    Complaint Status Update [ID: 1395067]

    the problem is resolved thank you
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      P
      Prakashservice
      from Hyderabad, Telangana
      Oct 1, 2016
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      Pharmacist are very poor knowledge of medicine and availability of medicine is poor and

      Address: 560035
      Website: consumercomplaints.in

      Apollo Pharacy located in below address in very poor in service.

      Address: #01, Katha No. 3382/3154/3155, Ground floor, C.S.B Layout, Kasavanahalli, Bengaluru, Karnataka 560035

      1) chemist are lack of knowledge on medicines
      2) service is very poor
      3) medicines are not available
      4) No proper maintaince
      5)No proper communication with customers...
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      N
      Nitish J'kson
      from Hyderabad, Telangana
      Sep 30, 2016
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      Apollo Pharmacy Inhaler

      Address: Hyderabad, Andhra Pradesh, 500062

      Purchased an AP inhaler with the bar code number[protected]. The inhaler was a brand new one and had totally nothing inaide it. When asked, pharmacy guys reacted as if it were common. This is totally a case of fraud as these guys do already know that few of the inhalers are just empty and hence they dont even bother to maintain a standard of their products....
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      Sathyan Chandran
      from Madurai, Tamil Nadu
      Sep 28, 2016
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      Address: 629003
      Website: www. apollopharmacy.in

      I am a regular customer of your pharma . My customer no is[protected]. my monthly purchase is around 1500 Rs.you are offering only 10% gift but the near by medicals offering 15% gift iIam loosing 100s of Rs monthly. I want to know weather you have plans to increase the gift amount to 15%. If not I have no other option except to quit your medicals . I request early reply
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        A
        avibakka
        from Chandur, Telangana
        Sep 9, 2016
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        Regarding customer service

        Address: 517501

        Since many months I have been suffering from a very bad customer service from Apollo Medical Store located in Tirupati. They don't even care the customers, they were very rude to me and to many customers. They dont give a bill/receipt for the goods purchased, saying the server is down and when we ask for the price details of the products purchased they scold and get irritated. I can visit a local Medical Store where i get more respect than...
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        R
        rohitavish123
        from Udaipur, Rajasthan
        Sep 4, 2016
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        Pharmacy & its delivery

        Address: 201301

        Worst service provider every time. Today i ordered 2 medicine in morning they told will able to provide by 2pm, i said ok. At 3:15 PM i called then they told with in 15 minutes you will get. But the person came after 1.5 hours & as one medicine was required in hurry i have to purchase from somewhere else. The delivery boy said we are not to deliver single medicine & taken both the medicine. I was aware with peoples feedback that appolo pharmacy...
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        K
        K.P. Ramkumar
        from Chennai, Tamil Nadu
        Sep 4, 2016
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        Address: 600005

        I bought sompraz 40mg 20 tablets from Apollo pharmacy, Lloyds Rd . The attender in the shop asked me to take a membership so that there will be 10% discount and charged me 132rupees. I paid cash and came home. When I verify the cost from the strip it came only 128₹. How can they charge with 10% discount with 132₹. Real cheating. As my house is far away for the sake of 4₹ how to go and collect the difference. RAMKUMAR, mob [protected]
        Apollo Pharmacy customer support has been notified about the posted complaint.
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          M
          Milap Singh Gautam
          from Gurgaon, Haryana
          Sep 2, 2016
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          Address: 122010

          I ordered medicine on 30/08/2016
          . I sent prescription slip on what's aap along with name of patient and address .Again I contacted a AF on 31/08/2016 in the evening at 8 PM .But medicine have not been delivered till 2/9/2016 .today I visited farmacy at 6.30 pm . I came to know that medicine s are not available in farmacy .if medicine were not available manager must inform me . But he did not do so .
          Please take action in this matter .
          Vaishali gautami D/o milap singh.,
          C 403/NHPL colony sector 41 faridabad .
          Apollo Pharmacy customer support has been notified about the posted complaint.
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            I
            Imran.m
            from Delhi, Delhi
            Sep 3, 2016
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            Address: Bellary, Karnataka, 583201

            Plz provide extra workers in apollo pharmacy in jabbal circle Hospet.
            There is only one operator in that pharmacy...
            We are facing problem with only one operator...
            He is taking more than 20 mins to provide one customer with 2/3 types of items...
            Plz provide a well trained operator to our city... thank you...
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              S
              sathyasaravanan
              Sep 1, 2016
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              Address: 625513
              Website: www.appolo parmacy.com

              Hello sir good morning
              my brother(SP.Vijay) did worked appolo parmacy in over 13 years.he passed away last year July, he's a good hard worker and sincere person. he's family now critical situation, he had a two little kids.we didn't get pf amount, we called so many times but no one is response . we submit all the papers. please do something to get the pf amount .
              thanks for your understanding
              Apollo Pharmacy customer support has been notified about the posted complaint.
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                U
                und
                from Visakhapatnam, Andhra Pradesh
                Sep 1, 2016
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                Address: Hyderabad, Andhra Pradesh

                What can i say about apollo medical stores i am 31 years old in my entire life i have never seen such worst medical stores they dont have basic medicine also and it is show off stores nothing medicine will be available there if you go and ask any medicine they simply check with their computer and their answer will be not available i am feed up with these apollo please try to maintain all medicine stock with you it is my humble request
                Apollo Pharmacy customer support has been notified about the posted complaint.
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                  A
                  Avinash14341
                  from Hyderabad, Telangana
                  Aug 30, 2016
                  Resolved
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                  Resolved

                  Most of the franchises of Apollo pharmacies are not issuing bills, my recent experience was being rejected to give me a bill. Their explanation was that it will take time, that too couple of hours. Reason for this is that some work in their POS system is pending and it takes time to finish. Below is the branch staff who rejected to give me a bill and no matter to how many customers quoting the same reason. Strict action should be taken against these irresponsible people.

                  House No 5-4-1068, Plot No 39, Ground Floor, Ward No 5, Block No 4, Saheb Nagar-Vanasthalipuram, Hyderabad - 500070, Subhadranagar Colony

                  Beside Axis Bank ATM.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Dear Mr. Avinash, Thanks for bringing this to our notice. We will look into this at the earliest.
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                    D
                    divyagowda
                    from Chennai, Tamil Nadu
                    Aug 23, 2016
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                    Apollo glucometer

                    Address: Tumkur, Karnataka, 572102

                    Purchased Apolloglucometer15 days back, , the reading which I got was so high. by which declared that I got gestationaldiabetes during 8th month pregnancy.later I got to know from plasma check that I got false readings.disappointed by such. Poor quality product.saved myself from danger else I would have taken insulinshots creating life risk ny myself.I hereby request never sale such products. Decided not to buy any products, drugs from Apollo...
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                    B
                    babitas
                    from Delhi, Delhi
                    Aug 22, 2016
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                    Address: New Delhi, Delhi

                    Sir
                    This complain is against apollo pharmacy situated at savita vihar, delhi.
                    In the morning i have order for 3 medicines named celin, nerveup and calpol. But they don't delivered it till evening. Thereafter that i called them up they said to deliever till night but when the delievery boy came he delieved only two. I again called them up and he talks very rudely on phone that mam u dont make me write down that and we dont have calpol. He further added that paracetamol is very common tablet you purchase it from other shop.
                    Kindly look into matter and change the staff..
                    Thanks and regards
                    Babita
                    [protected]
                    Apollo Pharmacy customer support has been notified about the posted complaint.
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                      B
                      Benjamin Bachagari
                      from Hyderabad, Telangana
                      Aug 20, 2016
                      Resolved
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                      Resolved

                      Address: 500028

                      Dear management,
                      I would like to express my grief on the one of the apollo pharmacies at mehdipatnam (Beside sarvi hotel, sbi atm) hyderabad.
                      I see that the display board shows 10% discount on the medicines.
                      On 16th aug '16, at 10 p. M., i went to purchase medicines. My bill was more than 700 rupees. However, the staff argued with me saying there would be only discount of 9%. So i turned back without purchasing them. I am a regular customer for this pharmacy in which they used to give 10% discount. I would like to bring this to the notice of the management that if there was a change in the percentage of discount, then why have the staff put the display that they are offering 10%?
                      Then i have gone to another apollo pharmacy which was 100 meters away, in ground floor, beside hotel pallavi.
                      I directly asked if the medicines are available and what's the discount %.
                      He said that the discount would be 9% and it would not be valid after 10 p. M. It was 10min crossed 10 p. M. I really was very depressed with the response from the apollo team.
                      Hence i immediately went to medplus pharmacy which directly offered me 10% without even asking. I was very guilty that i have kept expectations on apollo pharmacies.
                      If apollo has changed the discount percentage, it should have been displayed properly in the stores. If apollo has restricted the timings to offer the discounts, that should also have been displayed in the stores so that we would think it as official. The only impression in my mind now is that the staff is doing some actions which are against the management.

                      Please resolve and update me with the status of what action has been taken.
                      Nov 12, 2016
                      Complaint marked as Resolved 
                      A manager called me from Apollo on the same day when this complaint was raised. It was a land line number starting with 040-. Apologies, I lost this contact now. Thank you for Consumer Complaints website.
                      Apollo Pharmacy customer support has been notified about the posted complaint.
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                        S
                        Sainath Mandavilli
                        from Visakhapatnam, Andhra Pradesh
                        Aug 17, 2016
                        Resolved
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                        Resolved

                        Address: Visakhapatnam, Andhra Pradesh, 530013

                        Dear sir,
                        I am m. Sainath n i stay at vizag, seethammadhara and the employee named chandra shekar at ur pharmacy in seethammadhara at eenadu has a very rude behaviour and dont know the medicines present in the store even! And he was unable to spell the medicine name properly. How can u throw these type of guys over public? And who are responsible if people suffer a lot in emergency? Cant you appoint a good stuffed staff maintaing a big hospital. I went to collect a strip of tablets microdox-lbx and when i asked him about my pills. He said sorry we dont have that pills as that wasnt shown in the computer he seems, but i requested a lot him to check as if by chance he could get that medicine but he denied. On the other day when i just asked the same medicines in your store and the other have got them. But the before he was very virgur and unpolite and rejected my request. I want you guys to take neccessary things and kindly replace him new staff. I hope you will process my complaint.
                        Apollo pharmacy
                        Area: seethammadhara
                        Locality: behind eenadu busstop and near m. R. O office
                        City: visakhapatnam
                        Pincode:530013
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Apollo Pharmacy customer support has been notified about the posted complaint.
                        Dear Mr. Sainath,

                        We apologize for the inconvenience caused. Please be assured that we will look into the matter immediately.
                        Request you to share your contact details with us.Thanks
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                          V
                          vinayak DI
                          from Kollam, Kerala
                          Aug 9, 2016
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                          Near expiry not return

                          Address: Dharwad, Karnataka, 5800021

                          Yesterday in vidhy nagar hubli apollo shop i purchased flogel eye drops at night at 7 pm, again i came back from home because of its near expiry (nov 16), my doctor suggested me to return back, yours eye is re infected so don't take risk better bye long expiry, again i asked to pharmacy at 9 pm they told we don't have stock we give tomorrow at 7:l30 am, next day i met mr suresh in pharmacy he not ready to give replace because he doesn't have...
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                          joseph joshi
                          from Hyderabad, Telangana
                          Aug 8, 2016
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                          I have not taken medicines

                          Address: Hyderabad, Andhra Pradesh, 500044

                          I have forgotten medicines to take from the medical shop and the shop fellow is denying that i have taken them.

                          Medicines list includes tablets:

                          1) zoryl m2 - 2 strips.

                          2) sartel 20 - 1 strip.

                          I have posted the bill under photos section, u can check it. please help me get back my medicines


                          Shop location:
                          Telangana,
                          Ramnagar gundu,
                          Hyderabad.br...
                          +1 photos
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                          H
                          Harish Manasa
                          from Bengaluru, Karnataka
                          Aug 8, 2016
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                          Address: 560085

                          I have visited to u r appollo pharmacy store in girinagar 50 feet road avalahalli bangalore - 560085 to purchase a medicine to my neighbour i asked for give the bill first the employee told that bill is not coming the server is slow then after he is making note in a sheet of paper of that to bill at the last i think i asked to give atleast a manual bill for that he apposed and rudely he said i[censored] want buy otherwise go he told and he spoked rudely with me while recruitement u r company hr's should enquire about his behaviour and his attitude he is such a person he doesn't know how to behave with customer. He doesn't know how to communicate with me in english he rudely argues with me to speak me in kannada how he is looking like a rowdy he is unfit for that proffession. Might be he has some problems or wathe thought himself in his mind i didn't know but yesterday dated 05/08/2016 he didn't gave me medicines he gave my money back to me and took medicines rudely and throwed me out when some of the public arises he start arguing with me and i went back to medplus to buy medicines and collected the bill for the same he is the one person and he refused to say the name and making call about this issue to his manager please lookon this issue and reply me. If i have sent u anything wrong please apolosize me.
                          +1 photos
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