Apollo Pharmacy Complaints & Reviews

I had purchased medicines for Rs.2689.95 from Apollo Pharmacy Opp to Bus terminus Kanchipuram on 28.12.2016. When I swiped my Dena Bank debit card the amount was debited to my account but re credited next moment. Subsequent attempts did not yield any result . Hence I paid cash To my surprise I noted that the amount was debited to my SB account too. I had earlier complained to you in this regard. Please confirm that the amount was not credited to your account or Return the amount very immediately.

We bought Acitrom 4 mg 2 tablets from Apollo pharmacy, Vidyaranyapura, bangalore. After that Dr changed it to Acitrom 1 mg & 2 mg on alternate days. Now he asked to stop both the medicines. We are left with 9 tablets ( one less in a strip), when I asked them to exchange, they refused to do so saying that " they will not cut & sell the strip", when I bought acitrom 2 tablets, they cut it from a strip & gave. Moreover you can't expect the patients to get full strip either 10 or 20. Iam a regular customer, but this behavior of them made me angry & I stopped getting medicines from them.
I request you to take necessary actions & if this continues, you may lose more customers

Regards,
Ranjani Srinivas
[protected]

Date of incident - 03/jan/2017

Location/branch - subbanna garden, vijayanagara, bangalore 560040

Concern - the representative available at the branch is intentionally not giving the bills and not applying the discounts to the customers. We have to insist him to generate the bills and deduct the applicable discounts. He always comes with one or the other excuses like internet not working, computer is not working, he is not aware how to generate bills etc. Since this is not customer friendly behavior, you may tent to lose the loyal customers. I urge you to action on such people.

Thanks & regards,
Sukumar
[protected]

Hi,

On 24/12/16 between 10 to 10:30 PM, I have been to Apollo Pharmacy ( Ambattur - Near Rakki Theater ) with my wife and 4 year daughter to buy 2 taxim o and 2 pain killer tablet for my uncle ( 60 + and diabetic ) who was coming to chennai from Bangalore. I really doubt if the pharmacy had the medicines or the pharmacist was skillful to give an alternative medicine because the pharmacist straight away told the customer (me) to get the medicines any where else. Also the pharmacist never tried to help the customer (me) but asked for unnecessary questions provoking the customer (me) when the customer (me) came with a trust on the pharmacy and pharmacist. Overall this was highly disappointing.

All the seniour person in the pharmacy are corrupt and fill the wrong voucher about any repair of door, light, ac repair and the money goes innto the all seniour person like inncharge, executive and manager. If anybody complaints then they are force to leave the job...

The filll the coin commision of 1000rs. Against 1000
Means 1000rs coinns come in 2000rs. This is not right

Econd they sale the narcotic drugs without the doctor prescription for complete the sale target.

I have solid proof against him..

I[censored] take hard action againnst then all right... Otherwise i went to court and file a case against him

These persons are
1-vikas kumar (Incharge)
2-shafiquer rehman (Executive)
3-subhash chamola (Present executive)
4-sumit jain (Manager)
5-naveen sahani (Dgm)

Narcotics drug sale, i provide the bill no.

1-cs0000040
2- cs0000126
3-cs0000196
4- cs0000242
5-cs0000331
6- cs0000332
7-cs0000552
8- cs0001129
9- cs0001304
10-cs0002704
11-cs0002815
12-cs0003009
13-cs0003032

My nephew who is 2 years old suddenly had a severe stomach ache near midnight, so i rushed to nearest apollo 24 hours open store.
The lights were on but the guy inside has closed the outer doors and was not even listening to me when i tried calling him. It was an emergency situation not just for me but for some other people were standing there too hoping that the guy would open the door and probably provide the medicine.
I finally shouted and asked if he would open it or not he said "no". The other guy standing there asked him nicely to atleast provide the medicine from door only to which he again said a big no and asked us to leave in a very rude tone.

Details of the pharmacy location -
Apollo pharmacy 24 hours
Indira nagar gachibowli
Hyderabad
500032

For proof i have clicked some photographs and i am attaching them along as well so that apollo authorities should know what is really happening and how their staff are treating the customers.

Apollo pharmacy Langar House. The guys who are working there have rude behaviour. I faced sevral time with issues there. I will elobrat one issue. I purchased a lip balm of himalaya natural's instead of that they gave "lip Jell" what should i do with this jell? I asked to the billed person they said that it would be like that only. And i said that i know how the balm look and am regular user of Lip Balm. Then the guys started arguments with me and one of your greatest valuable person with rude behaviour entered he doesn't have any manners. If your guys do like this in future apollo reputation will gone.

Hi,

I bought 3 tablets from apollo pharmacy from kundanhalli area as he was having 3 tablets only.
So i went to another outlet of apollo pharmacy and he refused asking to buy full packet and he will not give 7 remaining tablets.

He even refused to take payment through card if the total amount is less then 100 rs.

He even don't bother to understand that i came from another same apollo pharmacy and cleared that he will not give medicines.

Find the address of apollo pharmacy address who refused to give the tablets:

No 111
Near kalamandir, 1st main road, 6th cross, aswath nagar
Marathahalli ring road
560037
www.apollopharmacy.in

Please take strict actions against the vendor so that other person don't face the same.

Regards
Nipun jain

Apollo Pharmacy is overall a value added service but i am sorry to say the staff is really rude, sometimes i even dont prefer to visit this store just because of the rudeness and behavior with customer.

I am a regular customer and since last 3-4 months i hardly visit any other chemist shop but my experience in Indirapuram, Amrapali green Branch Ghaziabad was so bad that now i feel to shift to some other chemist shop just because the staff is really rude and i am very much dissatisfied with the way they speak. They use so harsh language. I request you to please take immediate action otherwise the goodwise will surely suffer.

Rest everything is good but staff is rude n harsh. I dont want to switch to any chemist shop but if the situation will not be better then no other option for consumers and word of mouth is always there..!!!

I have had cronic asthma since i was 6 years old born in 1961. I used to go through inhaler since my childhood and never had horrible experience that i faced recently.

On last monday i unpacked a new inhaler purchased from apollo pharmacy, jodhpur park, kolkata - 700068 under prescription of dr. Anupam de as preventive inhaler, particulars of that inhaler is given below. "tiomate trans haler, b. No. A16013mp, mfd. Apr.2016 exp. Mar 2018"
Opening the inhaler i started puffing but to my utter surprise i found there is no medicine in it. It is pertinent to mention here that i have been using the same brand of inhaler over a numer of years and never encounterd this sort of situation.
Looking for your reasoned reply
Mita sengupta
4/12 poddar nagar
Kolkata - 700068
Mobile no.[protected]

I went to purchase medicine at apollo pharmacy in Jaipur and the pharmacist at store refused to take payment by card as the avalue for the medicine was below Rs 500. On giving Rs 500 note also he refused and insisted to buy medicine for whole Rs 500. also i was thereatened by the pharmacist that he will call the police against me. Complain was raised by me over twitter also but till date no action has been taken in this regard.

This is not the first time i am facing this rude behaviour of the Apollo pharmacy executive on[protected] at 22:00 i when to the pharmacy to purchase a pepsodent tooth paste, it had a free shampoo printed over it, when i asked for the shampoo the executive replied i made a bill of it and i don't have shampoo to give. i requested the shopkeeper to cancel the product as i thought to take some other tooth paste . the executive rudely replied that he will not cancel the order, he has forced me to purchase the same and also told me to complain where ever you want to. it is not about the availability of the product only customers also want a good service and good behaviour at least give some training to the people to hire on how to talk to customers.

I have a purchase a bp monitor from apollo pharmacy, dala, jajpur road, odisha on dated 18th nov 2016. At that time first i made the payment than the salesman told me that due to some problem today i can't give the bill. Than after i again visit to that shop on 20th nov 2016 the salesman told me sorry sir. Again i visited the shop on 24th nov 2016 they refuse me and told that printer was not working. Till now i have not getting my bill. I think the apollo pharmacy was doing a big scame to given their frenchise without checking the documentary evidence. I must say that the apollo pharmacy of dala, jajpur road, odisha to be abolished from our district.

Regards
Nirmal karmakar
Mob - [protected]

Hi,
I had got tablets from Apollo pharmacy(Horamavu agra main road), in sheet of 10 tablets i used 1, and after week i asked in medical to take back those tablets and give some other tablets as suggested by the doctor to stop that perticul tablet.
But it was so un ethical behaviour i saw in the Applo Pharmacy they denied to take back the medicin and when i start giving the example they were no bothered and replied saying we are not going to take back any kind of mediciens and the all this taking back replacing of mediciens happens is small cheap medical but not in APPLLO Pharmacy.
It was very bad and un ethical comment they made and it created me so inconvinience i really want stop going to this APPLLO Pharmacy anywhere.
They were not even botherd when i said its not the rule and im going to complaint.

I am standing in your retail outlet in lamb road, devlali, nashik, maharashtra since last one hour. Have paid rs 5000.10 thru my credit card for getting a healing card charged. However, the salesman here has swiped my credit card and done the transaction but is not able to give me the card as he does not know how to charge the apollo healing card. The manager of the store is not here yet, it's 10.50 am. I'm stuck. Please ensure that proper trained guys are employed as apollo pharmacy has a good name in the environment. No doubt the medical store just 500m away from this shop is always full with customers. The staff here needs to be pulled up a bit, they seem to be not interested towards the growth of the company. Thanks if it continues this way i may end up going to other local retailers.

At apollo pharmacy, silver park, mira road.

I wanted to buy reunion tablets (2 pkts of 10 each) and gembone capsules (2 pkts of 15 each) on 16.11.2016 evening 7.30 pm, which was not available in stock. A person on counter made a note in the diary with my name and mobile no. Saying that we will order it and will be available tomorrow i. E. On 17.11.2016. Nobody has called up on 17th as well as on 18th till 5.00 pm.

When i called at the pharmacy (Mob. [protected]) a guy named dilip initially told me that the medicines are not in stock and are not available in warehouse. When i got angry on him he said that the person who wrote in the diary is not available and he has forgot to order the medicines.

Is this the way apollo pharmacy's staff handling patients request. Irresponsible staff of apollo pharmacy's are playing with patient's life.

I suggest the management of apollo pharmacy to intervene such issues and improve the quality of service. They should care for customers and treat them like there family members then only improvement will be seen.

Thanks and looking forward.

Dhansukh mody
Mob. [protected].

Respected sir/Madam,

This is to inform that today I went to Apollo pharmacy for few basic medicines but they told they will give me medicines only if I buy for amount 450₹. In front of me I saw people giving him change but still he was not ready to dispense the medicine until I take medicines amounting for 450₹. I told him I would complain about you but still they didnt care.. Apollo pharmacy sales person are really rude and at this hour of tension when everyone is having little currency problem, they instead of being cooperative appear to be so rude. I would never like to visit Apollo pharmacy again.

This happened with me at :
Apollo pharmacy,
Mahamayatala,
Near bank of Baroda,
Garia, kolkata-700084

With regards,
Kunal
[protected]

Respected sir,

I have already submitted pf withdrawl amount form to my company (address as below) feb 2014
Mera pf ac number pata nahi lekin maine 2 bar apollo office me pf form bhara hua h plz mere ac me credit kar do
Pahle to axis bank ka acount number diya aur dusri bar state bank of india ka acount number diya lekin dono bhi acount me paisa credit nahi hua h

Dear sir/ madam
I umesh yesterday i want to apollo pharmacy in madurai kamaraj salai pin–625009 branch to buy medicine and baby care but the sales person has behave very bad his "way of speech", "handling customer"its create very very bad image for apollo today you lose one customer same happen means one day you lose your apollo pharmacy
Umesh
[protected]

Ordered medicine yesterday waited for 2 hours called again and found out they misplaced medicine names gave order again and they said order out for delivery waited till today evening called again asked for adress again and told order out for delivery after waiting for more than 50 hrs called again only to know that they dont hve medicine as basic as recofast staff continuouly laughing and not responding. Name of person - rahul and wahid place-raj nagar extension appolo pharmacy. Already written review about it on google hope it awaken the customers