Claimed

Apollo Pharmacy Complaints & Reviews

3.1
Updated: Dec 29, 2025
Complaints 2017
Resolved
1206
Unresolved
811
Contacts

File a complaint to Apollo Pharmacy

Having problems with Apollo Pharmacy?

File a complaint and get it resolved by Apollo Pharmacy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Apollo Pharmacy reviews & complaints page 95

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chander Chhabra
from Gurgaon, Haryana
Mar 4, 2016
Report
Copy

Not delivered medicines in my home after booking my order

Address: New Delhi, Delhi, 110019

Your Alknanda new delhi store delivery boy said he refused to get medicines to help you pick the Medicines you get in the way. What sort of a delivery boy was Behve of your company's staff....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nahisha kumar
from Hyderabad, Telangana
Mar 2, 2016
Report
Copy

Address: Hyderabad, Andhra Pradesh, 500047

Dear Sir,
This is to inform you that your HB colony Apolly Pharmacy store not full fill the duty at night.
I enquire the below medicine is (Aero Cort) is available with your store, he replied that medicine is available at the time of night 3.00 AM, then immediately I went to the store to collect the medicine, but there is no person is available, after several rings, no body lift the phone, till i wait nearly 45 min in store, but no body give the medicine.
After several callings i went to ECIL to collect the medicine.

Can you please take the issue very seriously.

Thanks and regards.
K.Nahisha Kumar
Apollo Pharmacy customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    L
    Lokesh Jayaram Prema
    from Bengaluru, Karnataka
    Feb 29, 2016
    Report
    Copy

    Address: 560047

    Viveknagar apolo pharmacy rejected to give medicine citing audit work going on for emergency for my wife for saridan tablet date. 28/02/2016
    Apollo Pharmacy customer support has been notified about the posted complaint.

    I order online order but my order not received ORDER NO - AP40954

    i order online but order not received & i contact customer care service many more time but not response about my Order. My Order No is AP40954
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      ramesh143225
      from Vijayawada, Andhra Pradesh
      Feb 15, 2016
      Report
      Copy

      Address: 520013

      Your apollo pharmacy in vijayawada not working frezee and ac i am every month purchsed 4500 in gayathri nagar today i going to 8 branches not working freeze and ac ok i complet tommorow going drug incipetar
      Apollo Pharmacy customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Michael.J
        from Mancheral, Telangana
        Feb 10, 2016
        Report
        Copy

        Address: Dharwad, Karnataka, 580029

        Dear All,
        The incident happened on 9th Feb 2016 as i approached the Apollo pharmacy for tablets prescribed by doctor. It was conveyed to me that the prescribed antibiotic (Cefixime and Azithromycin) has to be purchased in multiples of 10 tablets and will not be sold as per the prescription( 6 tablets). This actually took me by surprise as why is this kind of policy adopted in a profession/business which is supposed to be dedicated towards humanities and service to the sick is of priority rather deny. I found no point in arguing, left the pharmacy detesting Apollo-is not worth what it actually says-a promise beyond prescription. Its pathetic seeing such big brands operating with the sole intention of making money...
        Apollo Pharmacy customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Astrodeepankar Jain
          from Mumbai, Maharashtra
          Jan 30, 2016
          Report
          Copy

          Address: Chennai, Tamil Nadu, 600106

          When I went to appolo pharmacy on 30 Jan I asked for hydrogen peroxide irrelevant he asked why you want it? I said to clean the earwax. Shopkeeper said it cannot be used as earwax remover and I cannot give u.please appolo pharmacy keep shopkeeper atleast he knw some science.i want solution why he behaved like that.
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vijay Akash
            Jan 19, 2016
            Report
            Copy

            Address: Chennai, Tamil Nadu, 600116

            I have purchased medicine from porur branch bill no. Crs0017624 dated 16/01/2016 for rs. 1000. Later on 19/01/2016 i purchased medicine for rs. 69/-. But they deducted only rs. 58/- only as discount. Which is not 10% as they claim
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              kalyanasundaram viswanathan
              from Chennai, Tamil Nadu
              Jan 18, 2016
              Report
              Copy

              Address: 600014

              It was about 6.30 pm today while I visited the pharmacy the staff was just not bothered to attend me. He was busy doing something in the computer for more than 10 minutes and when I requested to service me he said 'wait else go to other pharmacy'. I questioned about was he so rough and showing indifferent for which he reacted, "what do you want to complain to my manager? No problem, I can of course give his contact number". He name called with very bad filth language and appeared to be in great stress and very furious. I got shocked as to how a staff of this reputable pharmacy to be so arrogant! Indeed I moved out and got my usual tablets in a nearby pharmacy. I want to bring this to the attention of Apollo pharmacy mgt to give him proper training, appropriate leave etc so that he behaves courageously with the customers. His behavior isn't acceptable at all. I'm contemplating about issuing a legal notice as well. BR, V Kalyanasundaram, 81 (old 63) Lloyds Road, Avanthika Flats, Royapettah, Chennai 600014 Mobile: [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                padhy
                from Mohali, Punjab
                Jan 8, 2016
                Report
                Copy

                Address: Visakhapatnam, Andhra Pradesh, 530001

                I use to order for door delivery for more than 500, 700/- everytime. Once i was suffering with fever and asked for tablets and other product. I thought they would not deliver if its only just tablets, so i added another product with it which worth total in 500/- . The person said that the other product is not in stock. So it will b delivered tomorrow. I requested him to give the tablets atleast for fever, as i cnt go. But he said he cannot delivered only for tablets. I didn't expect this from apollo. I believed apollo has value for its customers but it has value for money. Never gonna use apollo anymore.
                Apollo Pharmacy customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Abinash1988
                  from Kolkata, West Bengal
                  Jan 7, 2016
                  Report
                  Copy

                  Address: Kolkata, West Bengal, 700020
                  Website: www.apollopharmacy.in/contact-us

                  It is to inform you that the branch of Jadubabaubazar of Apollo Pharmacy, the guy name Somnath nad his colligues misleads with the medicine I demand. The date of incident is 1st of January 2016. I am the regular customer having card number [protected]. They misbehave with me and when I tell that I will complain regarding this incident, they welcome me with open arms. This is highly disappointing for me and I will suggest my friends and associates about this incident. They alwayz give the wrong medicines to every body, this is not first time I have
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Address: New Delhi, Delhi

                    I purchased a lots of items when knew that there is 20% discount at the passageway, at the end i payed the total money and store guy put all item in the bag but kept the the three items in file im attaching it. unfortunately i relied later on when came home i found that they are missing....
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    R
                    Radha Krishna Pothukuchi
                    from Muvattupuzha, Kerala
                    Dec 26, 2015
                    Report
                    Copy

                    Address: 500097

                    I purchased the BP Monitor on 29.11.14 from Gayathrinagr Karmanghat unit for Rs.1599-00. I kept in my house and tried it during Nov 15 and getting errors E1 & E 3 every time. I tried with new batterie and also with 6v adopter also. None responding to my querry at purchase outlet. Could you please help me?
                    Apollo Pharmacy customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sam_600077
                      from Morena, Madhya Pradesh
                      Dec 20, 2015
                      Report
                      Copy

                      Address: 6000056

                      I have bought Complan nutrigro the product seems very old item, request take it back and not accept take it back. very worst support
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Appanna
                        from Bengaluru, Karnataka
                        Dec 18, 2015
                        Report
                        Copy

                        Return back / change medicine

                        Address: Visakhapatnam, Andhra Pradesh, 530026
                        Website: www.apollopharmacy.in

                        I purchased Susten SR300 tablets at a time 50 at Appolo Pharmacy, Gajuwaka Stoe, I used only 6 tablets, unfortunately i got misscarrige, Then I given the remaining tablets back to the store 40 nos. (packed). Then the supervisor told me that, we will give any other medicine instead of that..I am ready to take..then he told me that " sir please come after one week I wrote a mail to my officer if he say yes then i will give" then i told ok you...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        P
                        Psathishkhumaar
                        from Chennai, Tamil Nadu
                        Dec 16, 2015
                        Report
                        Copy

                        Address: Chennai, Tamil Nadu, 600094

                        Your MMDA outlet is forcing me to buy a strip of medicine for R's.2030 abt 14 tablets whereas my requirement is abt 7 tablets. Please save the consumer.Outlet sales person number [protected]
                        Apollo Pharmacy customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Advocate India
                          from Sikar, Rajasthan
                          Dec 10, 2015
                          Report
                          Copy

                          Address: Allahabad, Uttar Pradesh, 211001
                          Website: www.apollopharmacy.in

                          Sir, today i.e. on 10/12/2015, I went to buy my diabetic medicine from APOLLO PHARMACY, SHOPNO- 28 B GROUND FLOOR VINAYAK TOWER MG MARG CIVIL LINE ALLAHABAD and send my friend to 2 packs of GEMER P1, my friend bought it and when I reached home and was to take tab I saw that the packing seemed old and bad when I saw the expiry Dt- it was 11/2015 .I was shocked to see that APOLLO which is a trusted and reputed name is selling expired medicines, I gain took pain and went to shop to return it.I request you to immediately stop the foul practice of selling expired medicines
                          Apollo Pharmacy customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            raga02
                            from Sangli, Maharashtra
                            Dec 5, 2015
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh, 500034

                            The doctor advised for ETOVA 600 twice daily for a week for a severe pain and since the pain did not subside he asked us to continue for another 3 days and hence asked for 6 tabs with Apollo pharmacy road no 12 hyderabad branch. But he straight away denied selling 6 tabs. Even after my repeated requests he was very adamant and rude. I asked him whethef is there any rule that a customer needs to buy full strip of medicines when there is not the requirement. But he had mo answer. When I told him that I would complain against him and the pharmacy he didn't even frown and instead said."do whatever you want to". I told him that the other branch of apollo pharmacy and other phafmacists at road no.01 banjara hills have no objections selling then why differ at this branch. But still he was stubborn and very rude and asked me to buy from them only. This is ridiculous. As a pharmacist his moral and business ethics should be towards behaving professionally and solving the issues and not rather denying the clients right. Hence I request yourself to take stringent action against Apollo pharmacy and that pharmacist in particular. They are openly defying the medical council rules and playing bossy with the customers. As a customer we will not be taken for a ride. Hope to see some stringent action from your side. Thanking you Ravi
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bvk V
                              from Bengaluru, Karnataka
                              Nov 24, 2015
                              Report
                              Copy

                              Address: Gulbarga, Karnataka, 585101

                              I visited apollo pharmacy at khadri chowk, gulbarga karnataka.
                              They provided me a APOLLO ADVANTAGE card and told me that i will get 5% discount on all products, card number is [protected]. Now today i purchased endura mass of cost 525 rs, i should get 25 rs discount but they didnt gave any discount. when i gave 530 rs they gave me endura mass plus some nonsence chewing gum of five rupees. when i asked to give my change they said we dont have change so giving me that orbit gum.
                              1)if you cant give discount then why you are giving the card.
                              2)If you dont have change then why you are running such shop.
                              By cheating us you are loosing YOUR CUSTOMER.
                              My issue got resolved today with call from apollo pharmacy. They called me and asked sorry for inconvenience. And regarding discount they said it can be en-cashed in the next purchase.
                              Well Thank You Apollo Pharmacy for your care towards customers. We expect this kind of service.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                Lakshetty
                                from Mysore, Karnataka
                                Nov 17, 2015
                                Report
                                Copy

                                Address: Belgaum, Karnataka, 590006
                                Website: www.consumer complaints/apollo pharmacy

                                Dear Sir, Above Pharmacy Bill No.[protected] dated 17/11/2015 @20:15:52 Staff: Bluff masters Four staff members and four customers were there at the material time. That young chap after noting down my name, was eager to complete the card job. I had not taken a card for Sr.ciitizen/Retired persons earlier. It was as what I observed was a question of 3-4 minutes. Though the youngest chap was eager to complete the job, one of the remaining three gave some signal and advised him to do the job tomorrow and asked me to come tomorrow to get the card. This all happened after cash payment. I do not know any of your staff members because nobody has got name displayed on the pocket/infront. This is how your staff members behave with the customers i.e., senior citizens. Please note because of such behaviour of your staff members your schemes are going up in smoke. Please ask your concerned staff to rectify it by delivering the card at the following address, at an earliest. This is to have an effective control in future. Yours faithfully . Lakshetti B M Plot.No.40, Shri.Raghavendra colony II state R.C.Nagar Belgaum-590006 Mob No.[protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dan6991
                                  Nov 7, 2015
                                  Report
                                  Copy

                                  Address: Chennai, Tamil Nadu, 600078
                                  Website: Consumer complaints

                                  I'm very displeased and disappointed in apollo pharmacy (K. K. NAGAR BRANCH!) Asking a customer to go to a different pharmacy because they don't want to cut a strip of tablet. Even though the doctor has prescribed for 5, the pharmacist suggests you either buy 12 or none.
                                  Apollo Pharmacy customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit