[Resolved]  Apollo Pharmacy — fraud related to billing

Address:Florida ,Sector 82 , Faridabad , Haryana

Actually, this pharmacy owner kept its billing counter very far from the door and didn't allow anyone to come inside the store. If someone buy any medicine, it has to inform from the door only. But if you want to pay through credit card, this people ask your card and pin, to swipe it at the counter. But as ler rbi guidelines, you are not supposed to disclose your pin to any one. If i submit my credit card and pin to them, they can easily make a clone of it or click a picture of credit card. By using this details, they can easily misuse and make any payment afterall. We denied to disclose pin to them, then they started misbehaving with us. My father in law (Which is senior citizen) are disrespected by them.
I would ask apollo pharmacy to take strong action against them, otherwise i will sue them in a court or also file a complaint against them. As per rbi, no one can ask your credit card pin and if someone does so, then it is a criminal offence. We are allowed to insert pin itself in the machine. If you don't have portable machine then either you shift your counter near to door or deny credit card payment.
You are not supposed to disrespect any senior citizen.
Thanks
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May 31, 2020
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2020
Apollo Pharmacy Customer Care's response
Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
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    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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