Apollo Pharmacy Customer Care
Apollo Hospitals Enterprises Ltd.
Customer satisfaction rating: 55%
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482
COMPLAINTS

Apollo Pharmacy Customer Care

Apollo Hospitals Enterprises Ltd.

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Address
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights
Chennai
Chennai District
Tamil Nadu
India - 600006
Landmarks:Next to Canara Bank

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
216
down
76

Phone:
Phone:
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133
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51

Customer satisfaction rating
55%
Complaints
482
Pending
11
Resolved
260
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Apollo Pharmacy related photos (64)

Apollo Pharmacy Complaints & Reviews

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Apollo Pharmacy — forced to buy more medicine than as prescribed by the doctor

 Mahesh Dakshnamurthy on Jun 23, 2018
I went to Apollo pharmacy on 21 Jun 2018 at navallur Chennai 603103, and requested for 6 tbalets of rafigut 400mg as prescribed by the doctor, but the pharmacist forced me to buy 10 tablets the whole strip of 10 tablets and they will not sell 6 tablets as said by the pharmaceutical company which sells the drug .The cost of medicine was 156 inr where as the cost of whole strio was 260inr .Is Apollo pharmacy only for the rich. Apollo pharmacy taking people for ride.pls join hands if you feel i am correct....
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — about your staffs indecent behaviour

 Arun.Udhayam on Jun 22, 2018
Apollo pharmacy ambedkar statue karaikudi, providing wrong info, when asked shouting at the customer before all indecently, arrogant attitude and behaviour. That too with the regular customers. Please do the needful. Apollo pharmacy name will be tarnished.
Also they try to push products. It creates an embarrassing situation. Whatever the reason, shouting arrogantly is not acceptable....
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — phone pe transaction two times paid but I purchased one bill item 170.50rs

 Chinni Maniekaanth Avisetti on Jun 21, 2018
Cerelac stage 2 apple cherry one pkt i purchased by phone pe but two times paid the amount is 170.50 that transaction no is1) c1806171640091466578582 & same 170.50 2) c1806171639370116578269 so please give me back my money please give me back my money please help me my mobile no is [protected] check & verify my transaction date is june 17 2018 and time is 4:39pm first 4:40pm is second transaction time...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — not exchanging the product

 Vinay Kumar P M on Jun 21, 2018
Hi,
My name is vinay, i have purchased dental floss instead of interdental brush on 20/06/2018 at apollo pharmacy sarswathi nagar, davangere, karnataka. When i asked them to exchange the product they refused to do so by saying you're the first/only customer to purchase at their store.
Is there any chance that i can exchange my purchase of dental floss to interdental brush...
Complaint comments  Read comments [1]Complaint category Pharmacy

Apollo Pharmacy — regarding not responding to deliver medicine

 PERUMALLA SRIKANTH on Jun 20, 2018
My self p madhavi latha from nandyal, andhra pradesh we purchase medicenes from apollo more than 50, 000 rs. We requrired cardiac medicine urgently, we called to apollo pharmacy in nandyal, they didn’t deleveverd medicine and they are not responsible persons for customers. So, please take immediate reaction on corncerned persons. We have faith on apollo pharmacy, but don’t loose customers faith....
Complaint comments  Read comments Complaint category Family & Relationships

Apollo Pharmacy — reissue of healing card no. 1008129204 issued to sanjay bora

 Sanjay Bora on Jun 19, 2018
Dear sir,

I had a prepaid healing card of appollo pharmacy number [protected]. I have lost this card somewhere at home. Now i want a duplicate card issued but the appollo pharmacy in khanna market, jor bagh, new delhi says that they cannot issue it and only appollo pharmacy customer care can get it done. Please help me out in issue of duplicate card.

Sanjay bora
Mobile [protected]...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — poor customer service

 Geesaybha on Jun 18, 2018
Apollo pharmacy in rbi layout jp magar bengaluru, very pathetic customer service. Placed order in the morning 8.30 am didnt get the medicines till 2.00 pm. One medicine was not available after two follows up delivered.
Asked for two bills as two different patients only one bill delivered. When asked curtly told two separate bills discount will not be given but information not given in the morning - when order taken with clear instructions for two different bill. When checked in your website this detail is not mentioned. Very lackadaisical staff and store incharge mr. Prathap.

I...
Complaint comments  Read comments Complaint category Health & Beauty

Apollo Pharmacy — sales person force to buy without bill

 Harsh1126 on Jun 17, 2018
At harni warasiya road branch of applo pgarmacy of ta and dist baroda state gujarat. I have visited for a perticular medicine.
Sales person said he his having medicine but not avaible in his stoke. So he can not prepare bill and he force me to buy without bill. (Also offer discount without bill)
I denied to buy without bill and visited one day later. Then also same thing happen.
This contiues upto whole weak. Daily i visit shop but sales person avoid me after arrogent reply and not showing intension to prepare a bill.
So why he is not agree to prepare bill.?
Why...
Complaint comments  Read comments [2]Complaint category Pharmacy

Apollo Pharmacy — casual attitude of staff.

 nagarajupolicenarasimhaiah on Jun 15, 2018
I am regular customer of rr nagar appollo pharmacy. My purchases are about 15 thousands per month. I am a customer for about 6 years. Today morning i asked for losar 25 and assurance was given that it will be available at 6 pm. I approached them around 9.45 pm. They were very generous that they have not brought that medicine. Earlier they used to give home delivery, but they are so kind, there is nothing like home delivery. The reply given was very casual. Hope any such callous attitude is highly deplorable. This is not my first experience, i have experienced earlier also, being a senior citizen...
Complaint comments  Read comments Complaint category Insurance

Apollo Pharmacy — about the medicine that is damaged

 Riyqz on Jun 15, 2018
Sir i have taken the medicine from apollo pharmacy in tiruvuru krishna district sir the medicine is fully damaged and i went to the pharmacy and asked to take back but he is saying i will not take and talking arrogantly and the employ is saying what will you do u will complain against me he is saying sir his name is zameer please do action sir thank you and the medicine is not returned back sir...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — excess amount paid. pray for a refund.reg.

 Ravi Bhavanishankar on Jun 15, 2018
I have purchased medicines from your pharmacy at ponneri on 09/06/2018. The bill amount after deducting the concession amount was rs.430/- i paid the amount through my paytm account. Instead of deducting rs.430/- the said amount was deducted twice from my wallet. Ie. Rs rs. 430/- was deducted excess from my paytm wallet. When i asked the in charge of your ponneri outlet he asked for two days time to settle the matter. When i approached him again on 12/06/18 at ponneri apollo pharmacy he again asked for another two days time. But still the matter remains unresolved. Get me the excess amount back...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — refuse to mediation in apollo pharmacy member

 tyagi yogesh on Jun 10, 2018
Sir. My name yogesh kumar from jaipur
Sir me vijay path apollo pharmacy se mediation lene gaya or apna card sath me le gaya. Me ek cream lene gaya to mend bola ki mere pese mere card se readam kar lo to vijay path pharmacy ka incharge vijay kumar gupta ye bolta h ki ye card farji h is card se pese readam nhi honge or jab mene unse complain no. Manga to dene se mana kar diya, ki mere pass koi complain no. Nhi hai. Or jab mene unse ye bola ki chalo thik h par ab mere ko peso se de do cream to. Bolts hai ki kese bhi nahi milegi me reason jaan skta hu, or jab mene unse ye baat ki mera card farji...
Complaint comments  Read comments [2]Complaint category Pharmacy

Apollo Pharmacy — cheated by apollo pharmacy person, worst service done by apollo

 Basha19 on Jun 8, 2018
On 6 june 2018, 8:42pm i bought a medicine from apollo net amount is 355rs, i want to pay through phonepe, i told my mobile number which is linked with phonepe app and your employe send me a link to pay then only i pay like this so many times i paid in apollo mostly i paid through phonepe only but this time he said i didn't generate otp, signal is not there some stupid reason he said and he forced me to pay money again for the same medicine which i bought.
What the hell is this?
I believe on your pharmacy but you people are cheated me for one medicine you charged me double amount.
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — duplicate bill

 Raghavendramrp on Jun 6, 2018
HI team,

I made a transaction with Apollo pharmacy on 3rd Jun 18 in Repalle Apollo Pharmacy unit. I made payment using Phonepe wallet and the transaction was requested by the billing person twice( he said that the first link was expired and i will get refund).

But when i checked with Phonepe, they confirmed both were with Apollo and they have to return the amount.

The bill amount was 313 and transaction ids were
1. C1806032018433931086707
2. C1806032020373475366374(duplicate transaction).

Mobile no. is [protected]
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — they are taken 100 rs on mrp

 satishy on Jun 6, 2018
Respected sir/madam

Today before i have good impression on apollo pharmacy. But today i have cheated by apollo pharmacy. Why because they have taken 100 rs extra on mrp charge. This is not a correct.
Address sudharshan nagar, hmt road, chintal opposit indian bank hyderabad
Pincode:500054

I hope you are taken action to that person. Otherwise i will give the complaint to police and write the letter to concern minister and chief minister.

Thank you sir/madam...
Complaint comments  Read comments [2]Complaint category Pharmacy

Apollo Pharmacy — payment problem by swipe machine

 snehansu maiti on Jun 4, 2018
Dear sir/mam,
I am a castomer of your phermacy at panskura st bazar, my card no [protected].
When go to your pharmacy for buy medicine maximum time i can not parches medicine beacouse
'error in network connection' can not use swipe machine for payment money,
In this modern time ihis is possible? How funny matter!
In this # heat time if i want to buy very simple dry ors powder for adult/children, not avilable!
Your stuff's are suggest me to make order for this very simple product.
This is possible?

Please solve these problem,...
Complaint comments  Read comments [1]Complaint category Internet Services

Apollo Pharmacy — received morrf 5% solution with empty bottle

 dkumarpawan@gmail.com on May 31, 2018
Hi, i checked in to apolo pharmacy at kottara mangalore on 30th may evening and purchased morrf 5% solution. After going home when i opened the box i found empty bottle. On 31st may i went and checked again in shop. Now they are telling batch num of box is different. I gave same box which they gave to me. And in bill it is mentioned different batch num....
Complaint comments  Read comments [1]Complaint category Pharmacy

Apollo Pharmacy — customer care

 rupam.11 on May 28, 2018
It was disgusting when a customer care calls customer 'batameez' on phone. Is this how customer care are suppose to help customer.
I was in emergency situation when I called apollo Indirapuram to ask for my old report (apr 2015).i shared all details still they don't have my relevant data. If they can'taintain 2years data what is the purpose of charging such hefty amount.
1. It was my company sponsored full body checkup, they mentioned all details of blood but had not mentioned my blood group.
2. Do not have data before 2016.
3. Worse thing when I stead of listening to...
Complaint comments  Read comments [1]Complaint category Hospitals

Apollo Pharmacy — staff irresponsibility

 T renuka on May 22, 2018
We have order some medicine before a two weeks ago. Even today 22/5/2018 in pharmacy no responds.in yerraguntla kadapa dist., they when told only two days but still their are no responses. They even not answering to call also. I didn't know name also. Staff is irresponsibility in yerraguntla kadapa dist,., ap. They are not giving computer bills to customer means no discount. So why we have to go to that pharm., iam sending these complaint while authority will take action immediately....
Complaint comments  Read comments [1]Complaint category Pharmacy

Apollo Pharmacy — your activity fall in dangers situation in patient [Resolved]

 Bhaskar Sindabad on May 18, 2018
Dear authority,
I am order probiotic culture concentrate not less than 205 cfu capsules "floristore" today 9.45am at yours madanpur, nadia, west bengal, pin-741245 branch. Your shop boy told me at evening my urgent drug will be delivered. But at the delivered time your branch boy not delivered my drug. My wife in serious illness. I seen recently your madanpur branch boys activity very bad, commitment big zero & customer suffered.

Please see the serious problem & solve as early as possible.
Thanks & regards
Bhaskar barman
Card mob no-[protected]...
Complaint comments  Read comments Complaint category Pharmacy

Recently Discussed

14 hours 48 minutes ago
Apollo Pharmacy
forced to buy more medicine than as prescribed by the doctor
14 hours 50 minutes ago
Apollo Pharmacy
about your staffs indecent behaviour
14 hours 57 minutes ago
Apollo Pharmacy
phone pe transaction two times paid but I purchased one bill item 170.50rs
15 hours 1 minutes ago
Apollo Pharmacy
not exchanging the product
3 days ago
Apollo Pharmacy
reissue of healing card no. 1008129204 issued to sanjay bora

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