Apollo Pharmacy Customer Care
Apollo Hospitals Enterprises Ltd.
Customer satisfaction rating: 64%
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631
COMPLAINTS

Apollo Pharmacy Customer Care

Apollo Hospitals Enterprises Ltd.

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Address
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights
Chennai
Chennai District
Tamil Nadu
India - 600006
Landmarks:Next to Canara Bank

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
289
down
105

Phone:
Phone:
up
181
down
71

Customer satisfaction rating
64%
Complaints
631
Pending
38
Resolved
393
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Apollo Pharmacy related photos (85)

Apollo Pharmacy Complaints & Reviews

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Apollo Pharmacy — computer never works

 Markonda Ramarao on Nov 16, 2018
Apollo pharmacy, sheela nagar, visakhapatnam, ap :.in this unit staff always say that the system is not working... They make a note of our purchase on a piece of paper. God knows whether they are entering it in system or not. Whenever we want to purchase from our credit points, the same stock reply: "system not working".

Plz look into it.

Mv ramarao
[protected]
Mob no. [protected]
Sheela nagar
Visakhapatnam...
Complaint comments  Read comments Complaint category Banks

Apollo Pharmacy — rude customer care representative

 Pradeep657 on Nov 15, 2018
Hi, the customer care executives are very rude. I have called the customer care to know the status of my refund. The voice of the customer care representative was very aggressive and when I asked his name, he just disconnected the call. Even after calling them they are disconnecting the calls. At last one representative lift the call and when I asked the name of the person who spoke to me. He was backing his colleague stating that we have 40 members. Please provide appropriate feedback to them....
Complaint comments  Read comments Complaint category Health & Life Insurance

Apollo Pharmacy — excess payment through phonepe

 maneshg17 on Nov 14, 2018
Dear sir/madam,

I have purchased few medicine at apollo pharmacy at jeewan hospital rohtak road new delhi -110005 on dated 3/011/2018 it has debited from my phonepe account but not reflected to your outlet (Transaction id c1811031956358421276296) then i have paid again the same amount.
The said amount was not credited in my phonepe wallet. I have lodged my complaint to phonepe support they are asking to contact you for the said transanction.
Kindly check and return my excess payment.

Regards
Vipin gupta
Mob. :- [protected] (Phonepe wallet...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — no discount and also changed medicines

 Mahesh Kalaguru on Nov 13, 2018
I'm mahesh
I bought medicines in golkonda x roads hyd
They are not given discount and changes one medicine when I complaint about it he will not respond and I also call customer care they are also should not talk mannerly
I said I'll complaint higher authority
But also they didn't respond my problem and they will laugh
What I do
This is Apollo pharmacy's behavior about customer
this is the worst situation I'll ever faced in pharmacy's
Just they priority for money not for customers WTF......
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — medicine order taken but not delivered

 Bandana Pal on Nov 13, 2018
Please note i placed a order of medicine to your ramgarh depot kolkata 700047 on 11.11.2018.. Arjam8n 100mcg 2. Nucardua regard 20 mg the order was taken but they did not deliver the same and i could not give the medicine to my patient.. They also not receive my telephone call also.. I complained the same to the in charge mr gopal mob.[protected] and achinta no[protected]. At 9.30 pm when from other phone shri shankar mondal of ramgarh depot told that we can not deliver medicine. After that next day also they did not give any massage. But very peculiar that the customer care no furnished by the...
Complaint comments  Read comments [1]Complaint category Products & Services

Apollo Pharmacy — behavioral issue

 Hirasinghdahiya on Nov 12, 2018
I visited to store at vaishali sector 5 last night where employee named Mr. Sanjeev misbehaved with me. And he did not provided me the required information. He straightly said to me if u want to take medicine then take or leave. He said that we are not here to provide information. So I returned the medicines and left. U can check that we r regular customer of Apollo pharmacy. Kindly take strict action against such employees....
Complaint comments  Read comments Complaint category Employees

Apollo Pharmacy — the medicines never available. [Resolved]

 Kunjuweazad on Nov 10, 2018
The apollo pharmacy operating in barkas chandrayangutta used to have all the medicines prescribed by the apollo doctors and if not available they used to bring it by n two or three days. But for the last two to three months they never have a medicine we want and even if we ask them to bring it in next few days they blantly refuses stating that it is difficult to order and ask us specifically to "buy it from other local pharmacy near it."
Please do look into the matter....
Complaint comments  Read comments [1]Complaint category Pharmacy

Apollo Pharmacy — poor services and behavior of staff at kolhapur house delhi outlet

 jay bhardwaj on Nov 9, 2018
I wud like to highlight the poor services and i'll mannered behavior of staff at your 5251, kolhapur house, kamla nagar, delhi.
The staff at billing and the co workers don't give importance to the customer's valuable time rather tend to finish their pending work. Have to visit another medical store nearby to save my time. Despite asking for billing first and do their total sale etc. Later, the person at billing didn't take it seriously and kept doing his work. Moreover he argued, if you go to another medical store that too will waste time. Other thing i observed that the person purchasing...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — nebulizer malfunction

 Msk2013 on Nov 9, 2018
I had purchased nebulizer from apollo pharmacy around 4 years back from sec 53, noida store. The product had 2 years of warranty period. Before 2 years were over, it stopped functioning and the store manager had replaced the mal functioned product. He also informed me that on the new piece, there will be no warranty which was fine for me. Now, the replaced piece also stopped functioning almost again within a span of 2 years. I went to the store asking for repair service for which i was ready to pay service charges and repair charges. But this new guy at the store refused to service it. Instead he...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — medicine order

 Prutha Vekaria on Nov 8, 2018
I bought Depiwhite cream from Apollo Pharmacy Gota, Vandemataram Arcade, Gota..when I came home and saw the tube..it was completely damaged and content was oozing out from the back which was brown in color..when I went back to return the tube, , the person sitting at counter said that we can’t give u the cash back as it was paid via paytm..I said then give me another tube of good condition..but they said they don’t have any another tube right now..they will bring from other location and give it in evening..when I called them up in evening they said there is no tube available and can take your...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — pharmacist not eligible

 Shunmuga Nathan on Nov 7, 2018
Iam shanmuganathan advocate from tirunelveli distric ambasamudram taluk
my apollo tegister mobil number is [protected] in ambasamudram taluk site on safari complex apollo branch i went 07.11.2018 at 8.30 pm and say tha paracitamal tab the pharmacist take body pain tab and so many time in this branch slow time and wrong medicine take and deliver many time .so please qualified pharmacist apoinment in that branch...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — lack of awareness, arrogant behavior and cannot get the medicines on time

 Akshay Shettennavar on Nov 7, 2018
I'm very disappointed with the service provided to me at the pharmacy. I have ordered medicines yesterday and they promised to get the medicines and revert back but they didn't call nor did they get the medicines and when i called them to ask about the medicines they carelessly say no it's not available and the boy how to get them is out so v cannot get it and here my father needs those medicines urgently and that is how how they do their job in your pharmacy so i told him if this is how you work then it's better we don't buy medicine from your pharmacy and your employee said okay and kept the call....
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — not giving discount price medicine

 MD. Jaffar on Nov 6, 2018
Good evening sir, i am mr. Jaffar today i visited to apollo pharmacy near sbh bank gadwal i asked him give me a discount price medicine my medicine price 350.00 bill but he said to me no discount in our apollo pharmacy and i went to another private pharmacy he given me 10% discount price 270.00 actually i want to say that tell to your staff follow company policy and take the disciplinary action. Thanking you. [protected]...
Complaint comments  Read comments Complaint category Other

Apollo Pharmacy — billing and card related

 Menace on Nov 6, 2018
I visited appolo medical of shivaji nagar area thane... And purchased nan pro4 but the sale person sanjay refuse to give bill and also didn't add product in my appolo card.

Earlier also i was eligible for coupons after making rs.6000 but everytime i was kept telling that we have not received coupons from company, so we cannot give.. Please look in to the matter.....
Complaint comments  Read comments [1]Complaint category Food

Apollo Pharmacy — complaint against the attitude of staff. mr. dhanraj, apollo, pharmacy, cambridge, road branch ulsoor bangalore..

 S.v. Kannan on Nov 5, 2018
I am staff of indian bank and you are aware that there is a memorandum of understanding between bank and pharmacy that 10, % discount on medicines allowed to staff of indian bank on their purchases. It is being allowed in tamil nadu without any hesitation.
But now i am in ulsoor, bangalore and purchased one cough syrup for rs.78/. And cough tablets.. Mr. Dhanaraj, at the counter not allowing discount and told discount allowed only on purchase above rs.200) only.
Sir, in tamil nadu whatever amount purchased, they don't argue and politely allow discounts.in our bank circular no minimum...
Complaint comments  Read comments Complaint category Banks

Apollo Pharmacy — poor and I'll treating response from the worker

 Shan Riyan on Nov 5, 2018
I went to mayiladuthurai apollo medical shop today at 7:30 am and there is no response or welcome from the sales man and he mot even responded and i shocked to see such a guy in apollo pharmacy and i asked my 4 years son is suffering from severe tooth pain and doctor suggested ibugesic syrup and i am from trichy. He said not available and went out without further response and took a broom stick and two times cleaned the outer floor and came in and again i asked any alternative as mg son is struggling hard without sleep from night. He said without any care and latgergically not available. I never...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — behavior & discount related

 Jeyakumar Rajakani on Nov 4, 2018
Dear Team,
I have enrolled membership in last month at Puliyangudi[protected]. Today i have purchase the products and they are billed in MRP only. When bill the product they are hided and not to do any clear communication (Discount, No discount for Debit card, how much discount for category).
When i enquiry at pharmacy they are not revert and very rude. And they are acting as smartly by cheating me....
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — negligence of orders and rude behaviour

 Raghuram Kamma Dhft on Nov 4, 2018
Hi,

This is a serious issue you should take care about the mogappair east apollo branch infront of indusind bank pin 600037.

Branch landline no: [protected].in-charge no: [protected]. Manager no: [protected]

In october 2018 month i have ordered amendo 500mg tablets which is of 4 strips and lacosam which is of 12 strips and informed them that i will pay the amount through paytm as i am a regular customer previous months they have said me that i have to pay the amount only on cash as i have paid 4 months by going to atm and by withdrawing the amount and...
Complaint comments  Read comments [1]Complaint category Pharmacy

Apollo Pharmacy — wrongly billed

 Mrs :3 on Nov 1, 2018
I had purchased some medicines from apollo pharmacy (Lakshmi road shanthinagar) on 31/10/2018.
A lady pharmacist had attended to me. She said the cost was rs 188, and when i had told her i'd like to pay by card, she seemed quite hesitant and asked if i could pay by cash instead, she then later increased the price to rs 204, (While she was mumbling to herself while not even informing me about the price change). After she billed the amount for rs 228/-, i questioned her as to why it was rs 228/- and she giggled saying that she had given me rs 40 discount and later i had realised she has charged...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — no proper handling

 jothiparthadarathy on Oct 31, 2018
Iam working air india regularly monthly 3500.00rupees medition buying urapakkam branch my company prescription giving today i collect my due tab rejunex cd3 my doctor has given nitravet 10mg insteed of lonazep 0.5 mg they refuse to give the tablet the people properly not given reply. Iam very same i told here after donlt buy medition your branch. By. Jothiparthasarathy.[protected]...
Complaint comments  Read comments Complaint category Airlines

Recently Discussed

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need refund
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the medicines never available.
2 days ago
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medicine order taken but not delivered
2 days ago
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no discount and also changed medicines
2 days ago
Apollo Pharmacy
excess payment through phonepe

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