Apollo Pharmacy Customer Care
Apollo Hospitals Enterprises Ltd.
Customer satisfaction rating: 49%
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Apollo Pharmacy Customer Care

Apollo Hospitals Enterprises Ltd.

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights
Chennai District
Tamil Nadu
India - 600006
Landmarks:Next to Canara Bank

Customer Care Phone Numbers and Contacts



Customer satisfaction rating
Good news! We have a good connection with the company and they're good at resolving user complaints.

Apollo Pharmacy Complaints & Reviews

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Apollo Pharmacy — not giving change and bill instead of change giving cholates

 racherla krishnachetan Racherla on Mar 21, 2018
This is r. Krishna chetan, today i visit apollo pharmacy at khairatabad railyway gate.. I purchase ultra d3 tonic @₹69 i given to casheir ₹70 but he didnt given change @₹1 instead of giving cholate.. I dont want cholate and he also not given bill also everytime i purchased there not given bill to customer, if customer asks. This is ur company policy if customer ask to give bill then they scan n given.. Most important there r not giving change to customer.. Plz take necessary action and keep changes in every store... This may take to serious action against the pharmacy...
Complaint comments  Read comments [2]Complaint category Pharmacy

Apollo Pharmacy — did not refund rs.400

 Deepak Tantubay on Mar 21, 2018
Indigo :dear indigo customer, gate no. For your flight 6e-476 from ccu to del is changed to 24. Have a pleasant flight.

Respected sir / madam
My self deepak tantubay traveling from kolkata subhas chandra airport to delhi on 20th march 8.20 pm flight, i have purchased medicine from apollo medicine store 5 pic eno & 5 pic 5 pan d total bill was rs.97 i was given rs.500 i got only rs.3 rest i take to forgot but store manager not remind me all the refund money with apollo phearmecy
I will be greatful to appolo if i got my money back

My contact no : [protected]
Complaint comments  Read comments Complaint category Airlines

Apollo Pharmacy — worst service ever. making fool out of a customer!!!

 Rajitjain on Mar 18, 2018
I am sorry to inform you that you have the worst service in the pharmacy industry. The store in mansarovar jaipur on patel marg is the worst store ever. The store manager does not even talk to the customer properly and talks only to the customers who give them some benefits. I have gone many times to the store and he never gives me the discount as per the policy and always say will manage in tje next bill. Also no medicine is available at the sotore. Also if i want 5 tablets why is he forcing me to buy 10 tablets and when i say i want only 5 tablets he refuses to give me the same.
I will...
Complaint comments  Read comments [1]Complaint category Pharmacy

Apollo Pharmacy — payment related issue [Resolved]

 sado on Mar 16, 2018

I purchased the medicine/protinex from rr nagar medplus store on 27/feb/18 & i made the payment of rs. 556/- through debit card.

On 28/feb/18 again i visited the store & exchanged the medicine/protinex & paid additional rs. 128/- by cash against the following invoice no.

Corresponding invoice no. [protected]
Sales return note - [protected]
Serial invoice no. [protected]

But unfortunately the amount of inr 556/- have been debited again on 14/march/18.

I spoke to mr. Shekhar (Shopkeeper), [protected]...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — misbehaviour with customers

 Manish924 on Mar 9, 2018
Hi, team, today, i have visited the apollo pharmacy 03-08.2018, address: hennagara gate, hosur main road, bomma sandra, anekal, banglore, karnataka. I went to purchase few thing like cotton, bandage etc. When i went inside the shop, i have asked for cotton and bandage. Store person said that cotton and bandage you will get in stall which is the out side of my shop, those stalls are set up by apollo pharmacy. We are not keeping these items inside our shop. When i came outside, i saw two stalls were set up just outside of the apollo pharmacy store. Again i asked cotton from the person who was arranging...
Complaint comments  Read comments Complaint category Employees

Apollo Pharmacy — payment deducted from phonepe but bill not generated.

 VikramPkl on Mar 8, 2018
I had purchased a medicine worth rs 153.50 on 4mar2018 from apollo pharmacy sector 16 panchkula haryana and paid the amount through phonepe from where money has got deducted and message displayed on phonepe app as order i'd[protected]
Date: 04 march 2018
Message: bill not generated? Please give cashier this transaction i'd[protected]
Which i displayed to the cashier but he refused to accept and asked to pay separately as per him if payment got success bill gets automatically generated and he asked me to wait for next 24 hours, i will get my deducted amount back in...
Complaint comments  Read comments [2]Complaint category Pharmacy

Apollo Pharmacy — regarding price of medicine and time of discount and the card to be issued to customers

 dilip rahul on Mar 8, 2018
I've visited the apollo pharmacy at malkajgiri near by land mark given beside dolphin hotel i've visited the store 5 to6 times every time they charge me some different prices n when i countered them they came up with some time discount n pleased me to take some card which i was not said before n over out of this there behavior is too worst n least bothering about customer...
Complaint comments  Read comments [1]Complaint category Pharmacy

Apollo Pharmacy — indecent

 chukka issaq on Mar 7, 2018
How to customer satisfaction.
But Apollo pharmacy is not good .
Sales boy is very waste no bill not giving
And Paytm bar code is showing but not working customer is any asked wait for 10 mins why are you showing that Paytm.
No Pos machine
No bill
No remaining chage
Sales boy talking is very wrost
I am not happy
Everytime same problem
And no growming
No standards
Talking performance is not good...
Complaint comments  Read comments Complaint category Department Stores

Apollo Pharmacy — assist more people

 Jeyas on Mar 3, 2018
In navalur branch only few people are working please assist more people we are waiting for more than a half hour for getting a medicine.. People are getting tired and sick even a small branch have lotz of employees but here only 2 are working please help on this asap. I have already gave complaints about this but no use on that still we are waiting for a long time because of this u wil lost a lot of customers......
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — not giving medical bills and issuing wrong medicines - very very poor service

 Kalyani Kumar on Mar 3, 2018
We faced many issues in this apollo pharmacy, dargah circle, chittoor. We purchased some injection and medicines on the first day. Then we came to know that some of the medicines were wrong, they are not the ones that doctor has prescribed to us. Then our doctor warned them for giving wrong medicines. Also they didn't issue the bills for the items we have purchased. After we asked for two times, they issued bills to us but with different patient names printed like some random names deva, mohan, somasekar reddy etc.. Instead of my name. I need to claim the bills in my company but with...
Complaint comments  Read comments [1]Complaint category Pharmacy

Apollo Pharmacy — regarding misbehaving of your employee

 budaan vet on Mar 2, 2018
This is happened @ biet road apollo pharmacy davanagere, karnataka and the employee name is shivu, and the way he talks with the customers is really intolerable plz initiate necessary action against him or else i will cancel my membership with ur organization, i used to purchase about two thousands medicine every month from ur shop, now onwards no more purchase until unless u take necessary action against that employee...
Complaint comments  Read comments Complaint category Business & Finances

Apollo Pharmacy — gave wrong tablet

 Chethan.it15 on Mar 1, 2018
Pharmacist gave wrong tablet and when i asked for return he is asking to buy some other tablets which are not necessary for me. Tablet which doctor prescribed is trp but pharmacist gave ultraset. As a return when i asked some other tablet he is asking to buy 30 tablets but i required only 10 and he is not accepting anything. Then i returned back to home with that wrong tablet only. This has happened in attibele at 8:30 pm 1st march 2018. Kindly take some action for that pharmacist because he was not properly responding when i came for return....
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — poor and ride services at your store

 Raghuvir Lal Agrawal on Feb 28, 2018
I had to visit your store located at smrvinay, fountain head, hedernagar, hyderabad, 50049 (Ts). But personnelcat counter works at the store "who cares" attitude. Slow and non receptive to customers needs. I, hindi speaking customer can not ask for medicines easily. It appears to me that the personnel even donot understand medicines name properly.
Today, i was at counter to purchase "dextaorange syp" at counter was one mr. Chamlehwar by name.in the first instance he said "no" when again asked, he checked with computar. Yes, it was there. On purchase i asked for bill and asked for points to...
Complaint comments  Read comments Complaint category Banks

Apollo Pharmacy — inappropriate behaviour of staff

 Ela Veni on Feb 25, 2018
Dear apollo,

Pharmacy visited: apollo pharmacy, adambakkam branch
Chennai, tn

Time of visit: 10:20 pm

Purchase list: cipla calcium and vitamin d tablet

I visited the store today to buy the above product. There was a lady staff alone in store to whom i placed the request. She was working on her computer when i entered the store and took about five minutes to respond to my request. She initially said that the medicine was not available without even reading the prescription. On stressing the name of medicine again, she reluctantly...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — delivered 'seretide accuhaler' with seal broken and refund not given [Resolved]

 Anshika_09 on Feb 23, 2018
Seretide accuhaler 50mcg/250mc was purchased from apollo pharmacy new ghaziabad, vaisahli, bill no - 11349mb0009264/ns dated 20.02.2018 and the inhaler was not available at the time of payment. It was delivered at home later. Inhaler was prescribed for 10 days requiring 20 blisters whereas inhaler containing 60 blisters was delivered.in the next 2 days we visited twice to get it exchanged with 28 blisters inhaler but it was still unavailable so decided to use this one only. When the seal was opened on 23.02.2018 it was found that beneath the intact seal another broken seal was there and 53 blisters...
Complaint comments  Read comments [2]Complaint category Pharmacy

Apollo Pharmacy — montair 10 tablet sheet could not accepting returns

 muzamil patel on Feb 22, 2018
This is muzamil patel,
Am a customer here, purchased tablets and went to consult a doctor, he said me that tablets has been changed, so again i came and returned in 10mints.. But in pharmacy he is not accepting returns.
I have spoken with executive saravanan, he is saying non moving products so he couldn't able to accept returns.. And pharmacy that guy is saying he will accept after 10days because of auditing...
My mobile number [protected]
Tablet rate 217/-...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — charged more than maximum retail price

 chakravarthi s on Feb 21, 2018

Today (21 feb 2018) i bought a product (Melaglow skin brightening and lightening cream 15g) in apollo pharmacy near madhapur petrol bunk hyderabad. It's mrp price post gst is rs. 285. But they charged me rs. 328 and they gave bill with rs.328.
I believed that apollo pharmacy never cheats and left shop by paying amount. Later i noticed that mrp and bill are different. I am providing bill and mrp on product in attachment....
Complaint comments  Read comments Complaint category Cosmetics

Apollo Pharmacy — was asked to buy full strip of medicine.

 Roy Neha on Feb 20, 2018

I was asked to purchase a complete strip of medicine whereas i was not in need of them. I asked for 5 tablets and was willing to pay for it, but the store manager refused to sell the tablets. I was really sick after a flight. And at this point of time his business mattered to him more than selling the tablets. Located at an airport, i was not able to locate any other store for the next 30 kms. I was helpless and i gave up.

Address of shop : ground floor, rajiv gandhi international airport (Next to mcdonanlds)
Location : hyderabad...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — p. f [Resolved]

 Dheeraj Jangid. on Feb 20, 2018
Mere name dheeraj jangid hai mai 2 year phele apollo mai job karta tha pratap nagar kumbha marg jaipur wali branch pr!
Sir / mam,
Mene job se 2 year phele resignation de diya tha mera pf 2 year se mujhe nhi mila mene all documents submit krwa diya h phir bhi apke office wale mujhe 10-15 din ka time de kar wapis bhej dete h 2 year se apke office m baat kr rha hun phir bhi koi action nhi ho rha h please help me
Dheeraj kumar jangid
Mob. No. [protected]
Emp. I'd - ap42720
Note - agar ap bhi kuch nhi kr sakte to plz reply me... Another mai complaint note...
Complaint comments  Read comments Complaint category Employees

Apollo Pharmacy — apollo staff misbehavior with customer [Resolved]

 shrunga hv on Feb 15, 2018
Am 7th month old pregnant women and a regular customer of Apollo pharmacy. A week back (9th Feb 2018) I had made a purchase from one of your store in CSB Layout Bangalore and today I went to the same store to exchange one of the medicine (15th Feb 2018)

When I approached the store the person who called himself as the store supervisor named Kumar for an exchange he was least interested in attending, when I asked again he approached me and asked for the Bill. I stated that you will be having the bill with my mobile number as I had missed to carry the Bill and requested to check in the...
Complaint comments  Read comments [1]Complaint category Pharmacy

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