Apollo Pharmacy Customer Care
Apollo Hospitals Enterprises Ltd.
Customer satisfaction rating: 71%
Submit a Complaint
750
COMPLAINTS

Apollo Pharmacy Customer Care

Apollo Hospitals Enterprises Ltd.

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Address
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights
Chennai
Chennai District
Tamil Nadu
India - 600006
Landmarks:Next to Canara Bank

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
352
down
119

Phone:
Phone:
up
225
down
87

Customer satisfaction rating
71%
Complaints
750
Pending
24
Resolved
525
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Apollo Pharmacy Complaints & Reviews

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Apollo Pharmacy — non refund of my money of rs.1633/- debited from my account

 Ramanand Chourasia on Mar 22, 2019
Sir, i ramanand prasad chourasia, had done one credit transaction of rs.1633/- on[protected] to apollo pharmacy, kudghat branch, kolkata, from my savings account through "phone pe" app on account of purchase of some medicines as some cash back offer on transaction through "phone pe" was going on during those day. Though, my account was debited by rs.1633/-, the apollo sales person told me that they have not received the money as the transaction is showing as declined at their end and had told me that my money will revert back in my account within few days and once again i had to pay the money through...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — racism

 ID Shadab Sayed on Mar 21, 2019
I am shadab from bangalore. I am taking treatment from 2015 for my back pain. Other than medicine i buy redbull regular and cosmetic items sometime appolo. A month i purchase minimum 3000/- to maximum 6000/-rs. Items. For pas 2 months am in chennai, stay near by this outlet. From this outlet i had very bad experiance. Staffs dont have manners at all. Whenever i speak they used ask me to speak in tamil badly got insulted. Even if i am not fluent to speak tamil i can understand tamil. Which your staffs are not aware. Today the lady who was in duty gave this statement. "enik ungal sollathonnu puriyala,...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — very rude behavior with customers

 sathish sriju on Mar 20, 2019
Really he is behaving very rude with customers, it's very bad. I don't want to purchase any medicines in apollo henceforth. I will also spread with my friends on this. Request to take immediate actions and educate him how to behave with customer. If possible please give training to improve your business

Apollo pharmacy kumananchavadi mangadu road near iob bank...
Complaint comments  Read comments [1]Complaint category Pharmacy

Apollo Pharmacy — misbehaviour by the staff and not return the medicine what I bought.

 Ros Bhandari on Mar 20, 2019
Venketesan street near karur vysya bank apolo pharmacy located in tambaram chennai.I purchase medicine, 2 month back i asked before it will return if possible because i am not sure about of medicine .There staff they said don't worry we will return the medicine but we won't give u money back, I agree for that after 40 days i went to return the stuff her name is annita she said, she is arguing with us also she said it won't return because scratches is there she said, but as per my opinion the people look expiry date dispite of seeing scratches mark...It is good condition though but still she arguing...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — complaint regarding my product delivery and no proper response

 Viswadha on Mar 20, 2019
This is viswadha. I have ordered a product from apollopharmacy.in on 14th march 2019 and i haven't received any information regarding an estimated or accurate delivery date. I have been contacting them and they ask me to send a mail but the mail id they provided me of the concerned department doesn't seem to respond. It's been 6days already and my product is still under processing. There isn't a proper response at all....
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — behaviour issues of sale and billing person

 Shantanu Tanwar on Mar 17, 2019
Hi, i am stop using apollo pharmacy as the medical retail outlet, the staff at apollo pharmacy (Near reliance fresh, vidhyadhar nagar, jaipur) name of the staff - ram niwas is very rude in behaviour with the customer. My apollo id is [protected]. The sales person is behaving un professional manner. Less staff was available at the store and no proper maintain of line....
Complaint comments  Read comments [1]Complaint category Pharmacy

Apollo Pharmacy — damaged insulin refill supplies - reg

 Ravisangars on Mar 16, 2019
Sir, i have purchased novamix 50 at apollo pharmacy, urapakkam, chennai on 14.03.2019. When i inject the same, insulin comming out from the refile. When i informed now, the rep of the pharmacy did not agree (Mr. Arul) and informed the leakage is due to pen fault. Also informed to bring the same to pharmacy. I will bring it on. Monday, since. The will be available only on monday.. I f any thing goes wrong i will go for consumer court. This is for your information...

S. Ravi sangar
[protected]...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — apollo pharmacy, opp. k s academy, arya gowda road, west mambalam

 ramstar on Mar 16, 2019
I am a regular customer of this pharmacy and when i require a particular qty. Of medicines, the shop keeper is not ready to deliver and their demand is a complete strip only they can supply and they cannot give it 20 or 30 nos. Of tablets which i want. I have done a bypass surgery and every month used to purchase for rs. 3, 000/- to 4, 500/- medicines.

When i checked with him why you cannot delivered the required qty what a patient is required their answer was we cannot deliver the way you want and we can deliver only full strip. The same person for one medicine i required 20 nos....
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — order not delivered - it's been 15 days

 iGauravGulati on Mar 15, 2019
I was in the impression that apollo pharmacy is one of india's finest pharmacy i was absolutely wrong.

It's been over 2 weeks you have not delivered 3 medicines out of total 4... Nor you are refunding my inr 1500. I am failing to understand what's actually happening is this such a big issue that it has taken 15 days.

Order no:[protected] #apollopharmacy

You are wasting my time, it's really shameful that i am chasing you for 1500 rupees, it's about business ethics, not money....
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — online orders

 ruchika.m on Mar 13, 2019
I have ordered pampers premium pants 68s n himalaya baby wipes from your website.. I paid total rs.839 for diapers and the bill i got is of rs 699
And i have ordered 68s but i got 54s.
Your costumer service inform me about the unavailability of himalaya wipes but still didn't got the return amount..
This is the first time i've ordered from your website and i'm totally disappointed.....
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — rude behaviour of staff with customer

 D Subbu Reddy on Mar 13, 2019
I went to apollo pharmacy behavior of staff was reckless and rude, and after payment they are not giving change to most of the customers, if we ask change they will tell no change and after asking they will give waste chocolate by force
Please take action against pharmacy staff,
I am uploading photo of the staff,
Please find the attachment.
I hope apollo continue to support customer service.
Thank you....
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — received fake/poor quality product from apollo pharmacy

 Ankit Bardia 02 on Mar 11, 2019
I'm ankit bardia & for my hair treatment i regularly purchase minoxi mx-5% but this time i get fake/very poor quality... When i open the box the bottle was almost empty. Bottle is scratched, the barcode on bottle is scracthed.. What is that..
I have clocked two pictures of that...
I m really disappointed with quality of product.
U can check that i regularly purchase this item through my mobile number [protected].
Please help it out......
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — oil / money

 lalitha bhogaraju on Mar 10, 2019
I stay in gokhale nagar ramanthapur i used to buy so many medicines from apollo long back but now we are not purchasing b'coz they will not respond to customer properly they will not give money everytime they say one word answer they have no change with them or else we have given already very worst canidates in that pharma no common sense how to talk with customer way of the behiavour very rediculus while answering to the customers and childrens waste better to remove them and give opportunity who know the value of job and money or else remove pharma from this place. They will not even give bill...
Complaint comments  Read comments [1]Complaint category Other

Apollo Pharmacy — not received medicine on time

 Veera Velu on Mar 9, 2019
. I have ordered diabetic medicine for my dad on march 6th 2019. They promised to deliver it with in one day. We didnt receive any update for 2 days. So again we called them on march 8th and they respond that they dont have enough stock to delivery the mentioned medicine. They are ready to deliver substitute of medicine. How could they tell like. How can they delivery the medicine which is not prescribed by the doctor. On march 9th again i have got a same response from them. They are so rude. They dont even know how to respond to customer. This is my order id: 1705042. I really didnt expect from...
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — order not delivered [Resolved]

 ppp012 on Mar 13, 2019
I placed order 865324 dated 24.02.19. Till pending. I can't get satisfy answer from you after many times to call your customer care or ahmedabad branch but they can not provide satisfy answer . 15 days alrady passed form the putting order in your site but no one is ready to answer to customer why order not shipped or deliver. If you are not able to timely deliver the order, request u to close the site. Dont make customer ful. you do not have stock, so why are you taking online order from customer. First Check your available stock u have and that much order u have to take. you are collecting money...
Complaint comments  Read comments [1]Complaint category Sexual Abuse

Apollo Pharmacy — abusing behavior of the sales boy

 Tathagat Rout on Mar 7, 2019
Sir,
While i was at the apolo pharmacy shop the sales boy of the store misbehaved me like anything for no reason. The location is plot no 343, lewis road, garage chhaka, samantarapur, old town, bhubaneswar, odisha. I was at your store between 05.00 pm to 05.30 pm on 07.03.2019. Kindly take actions against such employees and save the pharmacy from loosing customers and goodwill....
Complaint comments  Read comments Complaint category Pharmacy

Apollo Pharmacy — phonepe transaction

 Maharince on Mar 6, 2019
Dear sir,
I have done a transection at apollo pharmacy located at elikon bag, vidyanagar, anand of 152₹ on 1st feb. Although transaction was successful, merchant did not provide products to me
I have raised query so many times but they do not take serious interest in my complaint and still i could not get neither my money back nor that products
I hope you will help me to solve this query...
Kindly contact me on [protected] or prince. [email protected]
Complaint comments  Read comments Complaint category Health & Beauty

Apollo Pharmacy — miss behavior of salesperson

 srinath ikkurthi on Mar 5, 2019
Dear sir/madam,
I want to opollo medical store medical store which was located in arundalpet 4/1 guntur (Ap). I asked for headache tablet, he charged single tablet 5 rupees. I asked for the bill, he said he will not issue the bill and spoken wolgarly. I return the tablet and went off. What i want say this will spoil the store repetition and take necessary action as quick as possible.
Thank you,...
Complaint comments  Read comments Complaint category Law & Civil Rights

Apollo Pharmacy — discount after 10.00 pm

 s_aleem22 on Mar 3, 2019
I am from kadapa, apollo pharmacy apsara circle not accepted phonepe purchase, saying that your company is not allowing discounts after 10.00 pm, i am your registered customer, regularly purchasing humlog, basalog medicines having apollo health policy, one membership so sir you please check again and allow discounts after 10.00 pm my no. Is [protected]...
Complaint comments  Read comments [1]Complaint category Other

Apollo Pharmacy

 Devendra Goras Prajapti on Mar 2, 2019
मैं 6 फरवरी को अपोलो फार्मेसी सेक्टर 9 आर के पुरम नई दिल्ली पर गया. और मैंने मिस्टर अमित कुमार से उनका तेल एक डिस्प्रिन का पत्ता लिया. तो मिस्टर अमित कुमार ने बोला सर पेमेंट कैसे करेंगे. तो मैंने उनको बोला मेरे पास फोन पर है इसके माध्यम...
Complaint comments  Read comments Complaint category Health & Beauty

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