Apollo Pharmacy Complaints & Reviews

Bill No. [protected] dt 2025 Mar 06 instead of Amlosafe AT tablets delivered Amlopres AT 25 tablets 15 X 2 strips.

Pilex Fort Oint 30 Gms not delivered.

Rabesec DSR Caps Torned Foils...

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Address: India

Dear Sir,

1. Pls refer my order number[protected] placed on Dec 29, 2024 to Appollo 247 pharmacy.

2. The above Order was promised to be delivered by 01 Jan 24 but the same has not been delivered till date beyond 4 days of promised delivery date.

3. I raised the issue with their customer service on 01st Jan after not receiving the medicines. Again the same was assured & promised to be delivered...

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Purchased Looz syrup from apollo pharmacy exotica -Ahinsa khand2 Indirapuram branch which had hanging noozle and medicine was not coming in cup. Went to there outlet to show same and the sales person used his dirty hands to fix noozle back and when i asked to change the bottle which they refused. The medicine was in cup and he used his bare dirty hands for same and expect me to drink and use that same bottle. Please raise complaint againt...

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I have ordered (#[protected] through Apollo pharmacy on 14th Oct 2024 via express delivery and the delivery date shown at the time of order was 14th Oct 2024 but till date i did not receive the order.Have neither got the product nor any communication about expected delivery date.

Reached out to Apollo customer care multiple times and requested escalation on the delay and delivery of the order. I was assured that the respective...

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I had a severe allergic reaction yesterday and I called the Apollo pharmacy from which I buy all medicines, after agreeing to deliver tablets they didn't deliver them. I had to go to bed without taking any tablets....

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Address: india

Website: www.apollopharmacy.in

Apollo pharmacy company of such a reputed stature issue's gift vouchers which cannot be redeemed ONLINE. So much for a technology advanced company to simply to inconvenience the public. Moreover, the points redeeming companies like banks are hand in gloves with apollo pharmacy to entertain for their own selfish means & benefits...

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When I ask the person at the Apollo pharmacy counter how many health credits I have, he always tells me a lesser number than shown in the Apollo 24/7 app. Today on 20 April I was buying items worth 760 rupees and when I asked how many HCs I can use from my HC balance, he said 2. I checked the Apollo 24 7 app and since 8th April I have 23 HCs. I don't know why I can claim 23 HCs from my balance when it's definitely not close to 50% of the transaction value of 760.

Apollo Pharmacy customer support has been notified about the posted complaint.

Apr 20, 2024

Updated by MubashirBa14 Why I can't* claim 23 HCs

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Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

May 2, 2024

Verified Support

Dear Customer,

Please write back to us with your registered mobile number and the email ID or you can drop an email to [protected]@apollopharmacy.org and our concerned team will resolve your concern.

Thanks & Regards,
Kiran

Apollo Pharmacy Customer Care

from Hyderabad, Andhra Pradesh

May 2, 2024

Verified Support

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Sir, on 27/03/2024 I ordered medicine through Apollo 24x7 and my order value is Rs. 2225.60.
Before making the payment l applied the coupon Save 100 and paid the amount of Rs. 1895.79. And after making the payment my order was converted as shipment 1/2 with order ID[protected] and shipment 2/2 with order ID[protected] by the Apollo 24x7 and delivered the orders on 27/03/2024 & 29/03/2024 respectively. Before making the payment I took...

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Address: 80 Sterling Residency, Bangalore 560094

We bought medicines online and the amount was already paid by debit card. The delivery guy said it was Cash on delivery and un-knowingly we paid again Rs.830/- The telephone number of the delivery boy is [protected].

Upon demanding refund and sending message, he has paid only 500 back stating different excuses. Rs.330/- is yet to be paid back. The amount is small and most o[censored]s ignore this. But then this encourages the delivery...

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I placed lab test order for which i applied thr ALLGOOD coupon for whihc i have to get the cashback of 1k HC but due to some glitch at thier end my cashback was not credited and they also accepted it that the glitch was with their apps and now they are not replying to my mails and not giving my health credits back. The glitch was at their end why would i pay for it.
A week has gone and they are not resolving my problem....

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Address: Address Opp Model House, Plot No. 6-3-666,Gokul Tower, Punjagutta Contact +91 086050 00101 Open Time Open Now Every Day - 7:00 AM - 11:00 PM Payme

Not giving bill with signature and proper cotton container respect to product and 08:40 PM IST (UTC+5:30)
New Delhi, DelhiPin code of Panjagutta is 500082. Panjagutta Indian post office is located in Panjagutta, Nampally, Hyderabad City, Hyderabad. Hyderabad is one of the famous district in ANDHRA PRADESH state. We have marked the location of Panjagutta on Google map., India • Tuesday, February 20, 2024...

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Address: Branch :CANNAUGHT PLACE Address :SHOP NO. : G-8, MARINA ARCADE, CON Tel No.:8826992200 DL. No.:NDE-138603,04,05,06 GSTIN:07AAPCA5954P1ZT IGSTIN: CGSTI

Dear Appolo Pharmacy,

I have booked a Shipment order No[protected] for few products Apollo Pharmacy but it was not delivered to me rather it was delivered in Delhi

My amount is paid online

My Address is in Kolkata -

12/ C Bhagirathi Lane Serampore Hooghly
West Bengal 712202

It was delivered by Shadow Fax Agent
[protected]

Riya Garolia...

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I have purchased 2500 Rs online voucher of Apollo Pharmacy from gyftr. However, apollo has disabled this option from payment page. Upon enquiry, it was informed that if there is any discount on MRP of item in cart, voucher payment option will not be available. This is truly unfair trade practices. Most of the items on this platform are discounted to MRP. In this way they are causing financial loss to voucher purchaser....

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It's a pathetic service by Apollo lo pharmacy, it was not expecting from Apollo pharmacy.. i had ordered medicine on 1st feb 24, the apollo proudly say that get medicines in hours.. they had promised to deliver my parcel on 3rd of feb.. even 4 feb is over. i didn't received any call.. it is far better to book medicine from 1mg i was using 1mg before it's great... from future i will not use Apollo pharmacy & will suggest...

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I purchased Apollo pharmacy voucher from PAYTM for 2500/- (2 weeks back and been calling the customer care since) as usual for purchase of medicines from Apollopharmacy.in I have been doing this for every monthly purchase until they have deactivated the voucher payment method. I feel cheated because if they are to deactivate, they should be informing PAYTM or other third-party apps not to sell them first, other than getting the end consumer...

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Address: Royal Residency, IMFC, Garacharama. Port Blair 755105

I am a regular customer from your Pharmacy online and physically throughout India.
Thousands of rupees medicines r purchased by me monthly . But surprisingly they r not accepting Redeemed Coupon for discount from SBI CREDIT CARD.
Why ?

Shop name M G Road, Junglighat Port Blair 744105. Andaman & Nicobar

Islands. Phone number [protected]. Please see my coupon which they refused to accept.
br...

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Address: Supertech Ecociti Sector 137 Noida 201305

I am extremely disappointed with the level of service provided by your pharmacy, especially in terms of delivery. I placed an order for essential medicine for my child, with a promised delivery time of 12 pm. To my dismay, the delivery time was then extended to 2 pm, and now it's pushed further to 4 pm.

This kind of inconsistency and lack of commitment is unacceptable, particularly when it involves the health and well-being...

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Address: Thiruvannamalai vengikkal branch

Sir good Evening iam Thiruvannamalai tamilnadu iam went my near appollo pharmacy vengikkal branch ( I say need dental pain tablet) he is say give a 20 rupper change but I have a 500 rupee only he told no change sir please give a 20 rupee only then I speak any other chance I am using g pay but he no sir now time is closed so you get out and come tomorrow !
My complaint iam very pain and come for pharmacy bue he told just come to tomorrow...

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Address: Km road mudigere-577132

About Bill number I have purchase today 189 medicine but your swiping mission is not accepting credit card repeated error I have daily customer of your medical shop but still problem not resolved is a inbuilt EDC machine error

Kindly rectifier as soon as possible...

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Address: GHAZIABAD

Every time, they will execues ...

No ontime delivery
2hrs also too short for them
Fake / false advertising in the media / forums
No direct no of customer care.
Not resolving issues
I think they are delivering vegies/grocerties /// they dont have any seriousness in the medicin order... Who ordered...

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Apollo Pharmacy Complaints & Reviews

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Apollo Pharmacy reviews & complaints(2003)

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refund of payment for failure to deliver medicines even 4 days beyond promised time

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Order neither delivered not cancelled

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Voucher redemption

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HC

Double billing

Creating fake reason and not giving my HEALTH CREDITS back.

Not giving bill with signature and proper cotton container respect to product

Delivery Partner

Voucher payment mode not available

Medicines not received after 2 days of delivery date.

Cheating from apollo pharmacy - Voucher code box deactivated

Non accepting Coupon Code for redemption

Medicine not delivered on time causing child patient serious problems

Tablet not giving to me because no change

Regularly credit card not accepting in your pharmacy Mudigere Karnataka_billno.1879300000914

Delivery Issues

Apollo Pharmacy Complaints & Reviews

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Recently resolved complaints

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Featured stories

Apollo Pharmacy reviews & complaints(2003)

Not allowing me to redeem all my health credits

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