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Apollo Pharmacy Complaints & Reviews

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Last updated Sep 11, 2023
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No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights
Chennai
Chennai District
Tamil Nadu
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600006

Apollo Pharmacy reviews & complaints(1975)

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P
Poornima batchu
from Vijayawada, Andhra Pradesh
Sep 11, 2023
Sep 19, 2023
This thread was updated on Sep 19, 2023
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Address:Apollo pharmacy, opposite y v Rao hospital, labbipet, Vijayawada

I went to buy an mega health ointment for my wounds she gave me a used ointment. I went to replace it but she is blaming that I used it and asked me to open my wounds and show which ointment you applied. Such a worst pharmacist works here. There is one more incident also my mother went to buy BP tablets the person works there gave her high power BP tablets and she doesn’t know how to read once she returned to home my sister found these are different tablets She went to pharmacy and asked the person he simply said sorry I didn’t see it properly what kind of pharmacists they are how irresponsible they are…
Apollo Pharmacy customer support has been notified about the posted complaint.
Dear Customer,

Please write back to us with your registered mobile number and the email ID for escalating the complaint further.

Thanks & Regards,
Kiran
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    Triveni Patgar
    Sep 10, 2023
    Sep 19, 2023
    This thread was updated on Sep 19, 2023
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    Address:Karwar, Karnataka
    Website:Apollo pharmacy

    I'm from Karnataka. I went Apollo pharmacy near me in Karwar district. Here all the staffs are responding very humble and very kind. But whenever I went to Apollo pharmacy to buy some medicines by using my cashback amount they are asking for OTP . In other days and at that time also I'm getting all the messages from Apollo pharmacy except OTP. I enquired the staffs but they replied there is a network issue. But I'm facing this problem every time.
    So my request is to find another way to get cashback amount to purchase medicines with that amount. I mean to say kindly find the one more way other then sending OTP.
    Apollo Pharmacy customer support has been notified about the posted complaint.
    Dear Customer,

    Please write back to us with your registered mobile number for escalating the complaint further.

    Thanks & Regards,
    Kiran
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      Baburaj V R
      Sep 3, 2023
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      Address:Apollo Pharmacy, Yelahanka, Bangalore

      Ordered online medicine on 02/09/23 under order no #[protected] and the committed delivery was before 11:00 pm of 02/09/23. Now they changed the delivery to 04/09/23 and the window for cancelling order is not in place. Payment is made in advance and refund policy is not transparent.
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        Raja Rahamathullah
        Aug 25, 2023
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        They have mentioned in the free umbrella in bill and didn't mentioned there was no stock and i was moved...while I check the bill and went back to ask they said there was no stock o[censored]mbrella.

        While I raise why you didn't said before not clear answer with them.
        +1 photos
        Aug 25, 2023
        Complaint marked as Resolved 
        Apollo Pharmacy customer support has been notified about the posted complaint.
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          Raja Rahamathullah
          Aug 25, 2023
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Address:Tambaram

          As I reach the pharmacy there is one poster valued buy medicine above 1000 will get free umbrella but they didn't gave and respond not clearly.
          +1 photos
          Aug 25, 2023
          Complaint marked as Resolved 
          Apollo Pharmacy customer support has been notified about the posted complaint.
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            A
            Arun Kumar Billa
            from Hyderabad, Telangana
            Aug 17, 2023
            Aug 27, 2023
            This thread was updated on Aug 27, 2023
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            My name is Arun Kumar Billa, I have been ordering medicines from Apollo 24/7 as I'm circle member. Every time I place an order there will be an issue with delivered medicines. On August 6th I placed an order which has Prilox Cream of 30gms cost Rs.642.95 but Apollo delivered 5gms cream to me which is not even Rs.100. I have raised many many tickets ... many many queries and emails to customer support but every time I receive same old replies that they will solve this issue in 24-48 hours but from August 6th till day no result ... no solution... My order #[protected], Return request ID #RV9KN05
            +7 photos
            Apollo Pharmacy customer support has been notified about the posted complaint.
            Thanks. My problem is finally solved.
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              R
              rmsr
              from Delhi, Delhi
              Aug 8, 2023
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              I placed an order at 3 pm on Sunday 6 August 2023 for some critical BP and Sugar medicines and I still have not received it after two days. It is my daily BP medicine and I am feeling uneasy because I did not have it today. I am going to a chemist to purchase it but they won't refund my money. These guys are most fraudulent and unreliable. They love to take people's money and even force Circle membership down your throat and there's no way to reach them if a critical order is delayed and you are left with no medicines. I strongly urge everyone to be very careful and avoid these scamsters. Don't say you weren't warned!
              Apollo Pharmacy customer support has been notified about the posted complaint.
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                A
                Anjali Randeria
                from Mumbai, Maharashtra
                Aug 3, 2023
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                Last 3 months I hv been following up for the excess money taken from apollos online guy I hv shared proof so many times and now my credits worth re 1000 are expired without info the credits before that hv not so in total apollo has my 3k with them and they are doing anything about it
                Apollo Pharmacy customer support has been notified about the posted complaint.
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                  R
                  Jul 22, 2023
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                  Fake promotions
                  12th July I ordered medicine through Apollo 24/7. At the time of order I was assured that I will get 300 HC credits in my wallet. The medicine was delivered on 15th July. Regarding this called customer care & sent e-mails even though till date the 300 HC not credited. Apollo 24/7 pharmacy cheating customers.
                  +2 photos
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                    K
                    Kris Sankaranarayanan
                    Jul 18, 2023
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                    As promised by the Apollo pharmacy 24/7
                    Didn't receive HC 300 on my online order dated 12/07/2023. In-spite of e-mails to customer care nothing happened.
                    +1 photos
                    Apollo Pharmacy customer support has been notified about the posted complaint.
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                      S
                      Jul 13, 2023
                      Jul 15, 2023
                      This thread was updated on Jul 15, 2023
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Went to store for cold and throat pain tablets but they gave wrong medicines

                      Address:Telecomnagar, Gachibowli, hyderabad.

                      On July 6th I had visited apollo pharmacy in Telecomnagar, Gachibowli, Hyderabad. And asked for cold and throat pain the person gave me a packet lo medicines not even explaining what were they. I even asked what was for what he rudely said those were the same for what you had asked.
                      After returning I had goggled the medicines one they given was pregmebalamin and it was not related to what we had asked I called the branch they hadn't...
                      +4 photos
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                      S
                      Jul 13, 2023
                      Jul 15, 2023
                      This thread was updated on Jul 15, 2023
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                      Address:Telecomnagar, gachibowli, hyderabad

                      Visited apollo pharmacy in telecomnagar, gachibowli, hyderabad on 10:32 pm. Asked for cold and throat pain tablets. The person on the same and he had given 3 medicines without explaining or showing I even asked what is for what he rudely told it's for the same u had asked.
                      I came back and just googled the medicines and found pregmebalamin and it was not at all related to the things called to same pharmacy they didn't picked up and tried for other pharmacy stores and they told it was related to nerves and not for what u had asked.
                      Went back there next day told the same they simply given money back without any other action
                      IT WAS WORST TAKING TABLETS THAT WAS NOT RELATED TO DISEASES. VERY BAD
                      +2 photos
                      Apollo Pharmacy customer support has been notified about the posted complaint.
                      Dear Customer,

                      Please write back to us with your registered mobile number and the email ID for escalating the complaint further.

                      Thanks & Regards,
                      Kiran
                      Dear Customer,

                      Please write back to us with your registered mobile number and the email ID for escalating the complaint further.

                      Thanks & Regards,
                      Kiran
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                        subhojitc3
                        Jun 30, 2023
                        Jul 15, 2023
                        This thread was updated on Jul 15, 2023
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                        My order number is[protected] .Upon missing the delivery date of 10th June, i placed an cancelation request anf i was confirmed over email that my order is cancelled and i'll get my refund in 1-2 days. However it was lie. The order was never canceled and after few days it magically delivered to my doorstep. Upon checking, i found that i ordered 4 quality and got only 3. Since then after hours of call with customer support and 3 weeks of time, they managed to scheduled a return pick up and got it picked up By courier partner on 17th June.

                        However, now they are saying they received 1 Quantity and nonvody bothered to inform me this until i call back after a week. Also in between, i have been following up over email.

                        It seems that Apollo is stealing my hard earned money by creating such nuisance and harresing me. No one from customer support is efficient and helpful to provide a resolution to my problem.

                        Hence writing it to you to help us with this.
                        Apollo Pharmacy customer support has been notified about the posted complaint.
                        Dear Customer,

                        Please write back to us with your registered mobile number and the email ID for escalating the complaint further.

                        Thanks & Regards,
                        Kiran
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                          Balaji strong
                          Jun 27, 2023
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Medicine ordered but not yet delivered and medicine may get spoiled or damageded due to continues misroutinging and not maintain r

                          Dear Apollo team

                          My Order#[protected]
                          Courier AWB# [protected]
                          Since oreder on 18 June 2023, delivery scheduled and attempt on 21st June 2023.
                          ● Please cancel my order or send a another new medicine replacing of spoiled. It is unacceptable to continually postpone the delivery. This is not the level of service I expected as a customer.

                          ● I would appreciate it if you could inform me before...
                          +2 photos
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                          Dear Apollo team

                          My Order#[protected]
                          Courier AWB# [protected]
                          ● Please cancel my order or send a another new medicine replacing of spoiled. It is unacceptable to continually postpone the delivery. This is not the level of service I expected as a customer.

                          ● I would appreciate it if you could inform me before placing an order that you are unable to deliver medicines to my location.
                          br...
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                          Rabjan
                          Jun 27, 2023
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                          My delivery have to been done on June 25 .but delivery is not been happened, and I have given cancellation request through mail. but while getting call from appallo pharmacy customer care informing that they can't cancel the delivery from their end.they informing that while delivering the product you have to reject the delivery, after 3 to 5 days refund amount would be processed.
                          Apollo Pharmacy customer support has been notified about the posted complaint.
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                            T
                            Jun 18, 2023
                            Jun 18, 2023
                            This thread was updated on Jun 18, 2023
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                            Address:C/o Baidhar sahoo ,Jail road ,keonjhar,Auro vihar ,Keonjhar,758001,Odisha

                            The blood glucose machine model no APG01 is not giving correct figure. Always showing 40 to 70 .Pl confirm how to resolve the same.New battery replacement done.
                            Apollo Pharmacy customer support has been notified about the posted complaint.
                            Dear Mr. Tapan,

                            Please send an email to [protected]@apollopharmacy.org with the product image and details for resolving the issue.

                            Thanks & Regards
                            Kiran
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                              M
                              malady
                              from Karaikal, Puducherry
                              Jun 10, 2023
                              Jun 13, 2023
                              This thread was updated on Jun 13, 2023
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                              Address:No.129-1 Bharathiar Road, Kottucherry, Karaikal 609609

                              In Kottucherry, Karaikal Pharmacy most of the tablets given by full steep and not by split. But The Dr. prescribed only for three days where us the Apollo pharmacy staff says to get only ten Fully steeps and not three. there fore it is very inconvenient affairs to the customer . Therefore kindly make steps or of give instructions to the concern staff or pharmacy to issue the Tablets what the Dr. Prescribe whether it is full or part.
                              +1 photos
                              Apollo Pharmacy customer support has been notified about the posted complaint.
                              Dear Customer,

                              Please write back to us with your registered mobile number and the email ID for escalating the complaint further.

                              Thanks & Regards,
                              Kiran
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                                malady
                                from Karaikal, Puducherry
                                Jun 10, 2023
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                                Address:No.129-1 Bharathiar Main Road, Kottucherry, Karaikal 609609

                                In No.129-1 Kottucherry, Karaikal Applo Pharmacy most of the tablets given by full steep and not by split. But The Dr. prescribed only for three days where us the Apollo pharmacy staff says to get only ten Fully steeps and not three. there fore it is very inconvenient affairs to the customer . Therefore kindly make steps or of give instructions to the concern staff or pharmacy to issue the Tablets what the Dr. Prescribe or according to customer needs whether it is full or part.
                                +1 photos
                                Apollo Pharmacy customer support has been notified about the posted complaint.
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                                  Tarinisharmaaa
                                  Jun 8, 2023
                                  Jun 9, 2023
                                  This thread was updated on Jun 9, 2023
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                                  Even after repeatedly unsubscribing from your promotional messages service, i daily get atleast 10 messages. This is very pathetic and irritating. Please resolve this issue since not only me but many consumers are facing the same issue!!
                                  Apollo Pharmacy customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Please write back to us with your mobile number for escalating the complaint further.

                                  Thanks & Regards,
                                  Kiran
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