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Apollo Pharmacy Customer Care
Apollo Hospitals Enterprises Ltd.
Customer satisfaction rating: 73%
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1102
COMPLAINTS

Apollo Pharmacy Customer Care

Apollo Hospitals Enterprises Ltd.

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Address
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights
Chennai
Chennai District
Tamil Nadu
India - 600006
Landmarks:Next to Canara Bank

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
448
down
160

Phone:
Phone:
up
303
down
115

Customer satisfaction rating
73%
Complaints
1102
Pending
66
Resolved
791
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Apollo Pharmacy related photos (289)

Apollo Pharmacy Complaints & Reviews

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 erMurugesanBe on Aug 5, 2020
I have already registered dnd on my number but apollo pharmacy still you keep send advertisement sms to my mobile number, since i am using your android application does not mean you have to send sms daily 5 and more

Complaint Status


[Aug 05, 2020] Apollo Pharmacy customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Pharmacy

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     avanchak on Aug 2, 2020
    Order id:[protected]
    Order placed on 1st aug, they delivered on 2nd august with a big mistake
    The order was placed for starpress am xl 50 mg which costs rs. 414.45 for 30 tablets whereas they cheated me by delivering starpress xl 50 mg which costs rs. 255. 15 for 30 tablets. The tablet composition is different for both the tablets and they are taking no steps as of now to resolve the same.

    Now they have closed the ticket which i had raised on their app stating that the delivery has been made and hence all is correct whereas i as a user or buyer feels cheated.

    Complaint Status


    [Aug 02, 2020] Apollo Pharmacy customer support has been notified about the posted complaint.
    Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster. Order id:[protected] by the consumer complaints
    Complaint comments  Add a commentComplaint category Pharmacy

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      Apollo Pharmacy — Wrong item delivered and taken back my item but till now no replace or no refund [Resolved]

       Veera Sai Praveen on Aug 2, 2020
      I ordered savlon antispectic liquid 1litre bottles 2 from apollo pharamacy online on 27july 2020. But apollo pharamacy deliver...
      Complaint category Pharmacy

       Kaw131ah on Jul 31, 2020
      Dear sir by wrongly i submitted a complent against apollo. Near surya hotel branch hiriyur talluk chitradurga distict this is my fault i wrongly submitted the complent becoz of my irresponsible behaviour with the staff and i apologise about that sorry for my behavior plz kindly apologise my mistake

      Complaint Status


      [Jul 31, 2020] Apollo Pharmacy customer support has been notified about the posted complaint.
      We understand that our official has contacted and assisted you with your concern. Your concern is resolved now.
      Complaint comments  Add a commentComplaint category Pharmacy

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        Apollo Pharmacy — Staff behave worst ever seen before worst

         Kaw131ah on Jul 30, 2020
        As a customer I went to buy ointment in our city Apollo pharmacy which is located near Surya hotel hiriyur talluk chitradurga...
        Complaint comments  Comments  (1)Complaint category Pharmacy

        Apollo Pharmacy — Order Not delivered

         abhrac on Jul 29, 2020
        I had placed this order on 18th July and it is close to 12 days but I am yet to receive it. Twice, a delivery person came...
        Complaint category Pharmacy

         bhudeb maity on Jul 27, 2020
        I have baought a pulse oximeter yesterday (26/07/2020) and found that it is a fulty product and did not give the accurate result so i want go for change this device at apoll o pharmacy panskura (S-6) but they denied to change and do mishvae with me so now what i have to do.. I want justice..

        Complaint Status


        [Jul 27, 2020] Apollo Pharmacy customer support has been notified about the posted complaint.
        Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
        Complaint comments  Add a commentComplaint category Products & Services

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          I want to submit Complaint Positive Review Neutral Comment
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          Apollo Pharmacy — Response is not good

           Vamsi Mukesh Reddy on Jul 26, 2020
          In tiruchoonor medical shop guy who is working as a senior employe that guy response is very bad&if customer asking any company...
          Complaint category Pharmacy

          Apollo Pharmacy — Complaint about oppallo pharmacy sales person

           anbu d on Jul 25, 2020
          Sir good morning sir i am from gingee villupuram district tamilnadu state. Two days before i went to appollo pharmacy gingee...
          Complaint category Pharmacy

           Papps Gowtham on Jul 23, 2020
          I went to ur apollo pharmacy on 23/07/2020, to buy non sterile gloves but you people have increased price to 30%, i. E from 6 rs to 8rs.. I think govt kept price rate 750/100 pieces for sterile gloves. Is it fair. Give me clarification or else i will feel u have looted.

          Complaint Status


          [Jul 23, 2020] Apollo Pharmacy customer support has been notified about the posted complaint.
          Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
          Complaint comments  Add a commentComplaint category Pharmacy

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             Rangasamy Nandhini on Jul 22, 2020
            I have ordered for 4 n95 masks but i received only one... Ive done online payment of 360rs... Order number is[protected]... Please send the remaining masks or refund 270rs

            Complaint Status


            [Jul 22, 2020] Apollo Pharmacy customer support has been notified about the posted complaint.
            Your Order number is[protected] by consumer complaints.
            Sincerely apologize for the inconvenience caused. We request you send a email to [protected]@apollopharmacy.in to share your contact details, So that we can evaluate your issue sorted faster.
            Complaint comments  Add a commentComplaint category Pharmacy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
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              Apollo Pharmacy — wrong delivery of medicine and no action thereafter even after sending mail many times.

               Rati01 on Jul 19, 2020
              Order id :[protected]
              Uhid: apj1.[protected]
              Name : ratikanta das
              Please see attached photograh
              Order...
              Complaint category Pharmacy

              Apollo Pharmacy — Not responding to customer at 8:40 pm

               Thandra Naresh on Jul 18, 2020
              During the visit to Pharmacy, staff is not responding to the customer and playing mobile games.

              Not replying...
              Complaint category Pharmacy

               lavanya yaparala on Jul 17, 2020
              Order ID:[protected], Not received Vaporizer, received only tablets.


              Missed products
              Missed products

              Complaint Status


              [Jul 19, 2020] Apollo Pharmacy customer support has been notified about the posted complaint.
              Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
              Complaint comments  Add a commentComplaint category Pharmacy

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                I want to submit Complaint Positive Review Neutral Comment
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                 lavanya yaparala on Jul 16, 2020
                Order id:[protected], products not received in the mentioned order till now, which was ordered on[protected].


                Not received the products
                Not received the products

                Complaint Status


                [Jul 17, 2020] Apollo Pharmacy customer support has been notified about the posted complaint.
                Updated by lavanya yaparala Jul 16, 2020
                Sorry, I ordered production[protected].
                Updated by lavanya yaparala Jul 16, 2020
                On[protected].
                Apologies for inconvenience caused to you. We have made a note of the details. Our official will get in touch with you.
                Complaint comments  Add a commentComplaint category Pharmacy

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                  I want to submit Complaint Positive Review Neutral Comment
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                  Apollo Pharmacy — apollopharmacy is not refunding, waited for 2 months

                   varunsh.878 on Jul 16, 2020
                  I ordered few items for https://www.apollopharmacy.in, this was prepaid & i spent rs. 1705, but they didn't deliver me item...
                  Complaint category Pharmacy

                  Apollo Pharmacy — Offer not received

                   prateeksaha on Jul 15, 2020
                  Kindly note we have not received the offer posted on the shop even after completing the purchase of rs 750. As per offer demands.
                  Complaint category Pharmacy

                  Apollo Pharmacy — need invoice for insurance claim

                   swqedrf on Jul 14, 2020
                  Dear sir, i have purchased medicines from apollo pharmacy on 27 march 2020, invoice number 15545cc0053991 the invoice says...
                  Complaint category Pharmacy

                  Apollo Pharmacy — being rude with customer

                   Francis Xavier Rodrigues on Jul 14, 2020
                  As i had been to your pharmacy in kumta one of your employee was rude with us so kindly request you to deal with your staff......
                  Complaint category Pharmacy

                  Apollo Pharmacy — No delivery till date and fake promises

                   Roopster on Jul 10, 2020
                  Order #[protected]

                  Most pathetic response ever.

                  Ordered medicines on 6th july and the app says...
                  Complaint category Pharmacy

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