Apollo Pharmacy — refund of payment for failure to deliver medicines even 4 days beyond promised time

Address: India

Dear Sir,

1. Pls refer my order number[protected] placed on Dec 29, 2024 to Appollo 247 pharmacy.

2. The above Order was promised to be delivered by 01 Jan 24 but the same has not been delivered till date beyond 4 days of promised delivery date.

3. I raised the issue with their customer service on 01st Jan after not receiving the medicines. Again the same was assured & promised to be delivered soon.

4. After awaiting another 2 days, I raised a ticket number 3622356 dated 03 jan 2025 to expedite the delivery.

5. All my efforts to receive the medicines have gone in vain apart from the delayed treatment course. I'm loosed from all the sides as Appollo pharmacy people are totally irresponsible for medical requirements of the patient.

6. Such irregularities and failure to services on their part can't be compromised. Now, I'm compelled to seek a legal remedy against their failure to deliver my order and efficiency in services even after paying them the due money.

7. In view of the above, a LEGAL action is required against the defaulter Appollo pharmacy & my money paid for the order may please be returned to me as I do not need that services & delivery anymore.

In anticipation of an timely reply,

Regards!

Satendra Rathi
[protected]
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Apollo Pharmacy customer support has been notified about the posted complaint.
Jan 04, 2025
Updated by satenrathi
No update till date, customer care is unable to resolve the genuine cause.
 
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    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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