I purchased an Apollo Tyre in August 2021.
After taking it to last service, it was noticed that there is a bubble in one of the front tyre.
Immediately, I was advised not to drive the car as the tyre might blast causing life threatening accident and is hazard to me and other people on the road and instead send the tyre to Apollo for warranty claim as Apollo gives warranty for 5 years.
On sending the tyre for warranty, Apollo gave me the reason that the tyre bubble does not come under warranty and rejected the warranty claim stating that the damage is due to speedbraker or something.
The reciept no is [protected] .
I do not agree with it, tyres are meant to run on roads and on speedbreakers and that should not mean that it gets bubbles in just 6 months.
It clearly is a case of manufacturing defect and Apollo is denying to take accountability when I submitted the claim where in when they sell, they say it to be warranty for 5 years.
When I submitted the complaint to the dealer, they said that it should go into warranty. I do not chose any tyre for my car. The dealer which is "Goodyear Autocare - Acheet CTS Pvt. Ltd.", "D9, Mayapuri Industrial Area Phase II, Mayapuri, Delhi, 110064" chose the tyre for my car. And the company is saying this tyre does not come into warranty claim for this defect.
I was running low on cash, still I replaced the tyre, because the dealer said that the amount will be refunded so you do not need to worry.
Very unprofessional attitude with ignorance by Apollo tyres and is something that’s unacceptable.
I will have this dealt legally and would go to any extent if required to because this creates a mental pressure and unnecessary harassment.
Also, its life threatening product for both passenger/consumer or the people around when on road and should be looked immediately.
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