| Address: | New Delhi, Delhi, 110059 |
| Website: | www.apolloytyres.com |
My maruti baleno car has fitted with apollo tyres, during my travel i met with two incidents in two different dates.in first, on dt.20th may'17 i met with an incident by my car front - left tyre burst after this which has size of punchure by 10-12 cms, in this situation i was not having option to get it repaire to take my way to office.
Another second incident was happened during transit on dt.01st jun'17 again my rear-right side tyre burst in size 10-12 cms.in this time i take option by fitted stepny tyre in replace this burst tyre as temporary.
After this, i felt to go for lodge complaint with apolloy tyres customer care. For this, following details of my complaints are hereunder;
Kindly note i, hemant naugain is sufferer of apollo tyre complain which is happened during my car running within the delhi city and which is still comes under warranty period. For the same, twice complains are registered, but yet no action is taken hereinto this case (Details of complain undergiven in bottom).
Problem facing : my car tyre burst – 02 nos.
First tyre – front lh wheel
Second tyre – rear rh wheel
Following details of my and my car is undergiven;
Name in car rc : neelam naugain w/o hemant naugain
Car make : maruti (Baleno - zeta)
Tyre make : apollo
Date of registration : 2nd jan 2017
Reg. No. : dl 9cam 2194
=
You are requested to please take an immediate action to get resolve my complain. Here below is my complain history for reference;
First complain : ref.- cceepq64 dt.29-may-17
Message : thank you for calling apollo helpline. Please visit apollo quick service center – tyre mart dwarka [protected], e-104, sec.-i, dwarka, new delhi 75
Bikaner delhi ………. Regarding your complaint cceepq58 & cceepq64.
My action : i personally visited at this dealer, but not responded as good.
Second complain : ref.- cceepq64 dt.31-may-17
Message : thank you for calling apollo helpline. Our field engineer would get in touch with you in next 48 hrs regarding your complaint cceepq64.
Third complain : ref.- cceepq58 dt.31-may-17
Message : thank you for calling apollo helpline. Our field engineer would get in touch with you in next 48 hrs regarding your complaint cceepq58.
=request for taking a necessary action for this to get it resolve at immediately or, go for next serious action into this.
Was this information helpful?
